Senior Project Manager – North American Operations

JOIN OUR TEAM!At Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving over 6 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!THE ROLEThis position will be part of the North American Operational Excellence Team. The goal of our team is to identify the best and brightest ideas to support Store Operations and 65,000+ Store Employees. This can be accomplished through saving them time, reducing, or eliminating time required to do tasks, identifying tools from across the globe to enable Store Teams to be better Operators, and improve the Employee or Customer experience. Additionally, you will become part of a talented team of specialists who have demonstrated skills in data, logistics, labor modeling, loss prevention, safety, and store operations leadership.WHAT YOU’LL DOExcited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:• Position is targeted to lead projects involving how Operations will utilize our new operating procedures and reporting, in addition to receiving and executing on communication from Store Support Staff• Basic understanding of Artificial Intelligence and Machine Learning in a retail environment to the extent functionality can enhance how Operators manage their daily responsibilities• Routine discussions to occur with Operational Leaders in support of program development and deployment• Assisting BUs with achievement of set-forth KPIs (labor, shrink, etc.) will be at forefront of daily duties• Additional projects will be added and learned on the job through deep immersion with subject matter expertsWHAT YOU’LL NEEDWe want you to join our team! Here's what we're looking for:• Project Management skills. PMP certification preferred• Strong Retail Operations Experience, working knowledge of standard retail processes/procedures at store level is an asset• Bachelor’s degree and/or 3-5 years of transferable business experience• Working knowledge of PDI Enterprise software preferred• Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Teams, Power BI, and Word)• Able to lead a large diverse Cross Functional Team on projects spanning across North America• Must be able to travel as needed. Including local, and across North America• Must possess a Driver’s License and the ability to drive to multiple store locations• Must possess strong analytical expertise, the ability to manage multiple tasks, and strong attention to detail• Excellent communication and customer service skills• Positive team attitude and professional demeanor at all timesWHY YOU SHOULD WORK HERE:At Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:Benefits package:• Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)• 401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future• Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K• Paid Time Off: Recharge and rejuvenate with paid time offAdditional Perks:• Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies.• Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.• Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner.• The location for the job post is Columbus, Indiana but can be based out of another BU office in US or Laval, Quebec.Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.#LI-KL1Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish