About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.
Position Overview:
Circles is seeking a dynamic and visionary Senior Manager, Workplace Hospitality & Meeting Services lead a world-class hospitality team at a prestigious global life sciences company in Plainsboro, New Jersey. In this high-impact role, you will drive excellence across all aspects of workplace hospitality, including employee and guest services, concierge and amenity offerings, event logistics, and mailroom and package management. Leading operations for three key locations, you will spearhead strategic hospitality initiatives, manage key partnerships with clients, vendors, and internal teams, and continuously innovate to elevate service standards. Your leadership will be instrumental in shaping the future of hospitality service delivery as you implement evolving strategies and ensure outstanding financial, operational, and customer service results.
We are looking for an inspiring hospitality leader who can combine operational expertise with a passion for delivering exceptional guest experiences. As the leader of a large, multifaceted team, you will ensure seamless, high-quality services that create lasting impressions for both employees and visitors. If you have a proven track record in luxury hospitality or high-end customer service management and are eager to shape a welcoming and efficient workplace environment, this is the perfect opportunity.
The ideal candidate brings at least 7 years of relevant experience and thrives in a fast-paced, client-focused environment. This role is based onsite in Plainsboro, New Jersey, with 15-20% travel to other sites in New Hampshire and Washington, D.C.
Offering an attractive Monday to Friday schedule, no nights or weekends!
Salary range commiserate with experience of 80-90k per year
Job Responsibilities:
People Management:
Client Management:
Business Operations:
Competencies:
Why Join Us?
This is a unique opportunity to apply your leadership and hospitality expertise in an innovative and fast-paced environment, with the chance to drive strategic change at a global life sciences company. As the Senior Manager, Workplace Hospitality & Concierge, you will be instrumental in shaping a world-class workplace experience that mirrors the quality of a five-star hotel. Leading a dynamic team across multiple locations, you’ll drive operational excellence, foster innovation, and ensure the seamless delivery of exceptional services for employees and visitors alike. This role offers the opportunity to manage high-level client and vendor relationships, contribute to business growth, and leave a lasting impact on workplace hospitality.
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