Security Officer (Unarmed) - Part-Time, Fri-Sun - $15-17.00/HR

The Security Officer (Unarmed) role at Citadel Security USA primarily involves serving as the first line of defense for clients and sites, managing access control, conducting ongoing risk assessments, and ensuring the safety of all patrons and staff. This includes responding to incidents as they arise and documenting any security concerns.

To qualify for the Security Officer (Unarmed) position at Citadel Security USA, candidates should possess a high school diploma or GED, reliable transportation to and from work, the ability to pass background screenings, basic technology skills, and a customer service-oriented attitude. Being fluent in English is essential, and Spanish speakers are a bonus!

Security Officers (Unarmed) at Citadel Security USA enjoy a range of benefits, including competitive pay, medical, dental, and vision insurance, a 401(k) plan with employer match, paid time off (PTO), and access to an Employee Assistance Program. We also provide paid local training to ensure your success in the role.

Citadel Security USA has a lucrative referral program where you can earn $50 for each successful referral you make. If you know someone who would be a great fit for the Security Officer (Unarmed) position, refer them, and if they are hired and complete their onboarding, you will receive your referral bonus!

As a part-time Security Officer (Unarmed) at Citadel Security USA, you will work 9-hour shifts on Fridays, Saturdays, and Sundays. This schedule is ideal for those looking to balance work with other commitments or find part-time work while gaining experience in the security field.

The most important quality for a Security Officer (Unarmed) is the ability to remain calm and composed under pressure. It’s crucial to assess potential threats effectively while providing a reassuring presence for customers and staff. Highlighting your experience in managing conflicts peacefully can strengthen your answer.

In an interview, it’s beneficial to outline specific examples where you conducted risk assessments. Detail how you identified potential hazards, addressed concerns, and implemented strategies to mitigate risks. Discussing your proactive approach shows your understanding of the role.

Handling challenging situations with patrons requires tact and diplomacy. Emphasize your ability to stay calm, communicate clearly, and seek to de-escalate the situation. Share an example if you have one that reflects your experience in successfully managing such an incident.

As a Security Officer (Unarmed), customer service skills are vital, as you’ll interact with patrons regularly. Discuss your ability to communicate effectively, approach problems with a helpful attitude, and maintain a friendly demeanor, which contributes to a welcoming environment.

Mention any relevant technology experience you have, such as using surveillance systems, alarm systems, or communication devices. If you possess basic tech skills, be sure to communicate your ability to learn and adapt as needed, highlighting that you own a smartphone and can utilize email.

Discuss your understanding of personal safety protocols, such as awareness of your surroundings, wearing uniforms that identify you as a security officer, and maintaining communication with your team and local law enforcement. Emphasizing your preparedness will show you take safety seriously.

Express your admiration for Citadel Security USA’s commitment to integrity and public safety. You might mention their veteran-owned status, how they invest in employee training, or how their values align with your own. Tailoring your answer to their specific mission could make a significant impact.

Talk about your organizational skills and how you would assess situations to react appropriately. Identifying tasks based on immediacy—like responding to incidents versus routine patrols—shows that you can think critically and act effectively while on duty.

Sharing a specific instance in which you documented an incident demonstrates your attention to detail and ability to follow protocol accurately. Discussing your experience in record-keeping can highlight your professionalism and thoroughness in the security role.

Explain your strategies for maintaining focus and energy during long shifts, such as staying engaged with your surroundings, taking breaks as allowed, and using downtime productively. Showing that you have thought about this demonstrates your awareness of shift dynamics.