SVP, Capacity Framework Integrations Lead

It is an exciting time to join our Enterprise Workforce Management Team as we are launching some critical capability to the firm, while still shaping, building and deploying others to analyze, forecast and plan for the future of the workforce. We are a global team with highly motivated colleagues who want to ensure Citi has the right people, with the right skills, at the right place, and at the right time and cost.

This role will see you lead the end-to-end integration with resource planning program including design and implementation of process, data connectivity, and tooling into the wider HR ecosystem, co-creation and prioritization of implementation across HR disciplines (Talent Acquisition, Internal Mobility, Redeployment, Talent Development, Learning, Rewards). This role will focus on design, process, tooling, user experience, data connectivity, co-dependencies and engagement supporting the design, development, and implementation of Citi’s global approach to integrate with strategic workforce planning.

We are currently setting the core foundation of a capacity framework-led strategic workforce planning approach, and the role will provide an opportunity to assist in developing the ongoing wok to optimize our approach to integrate with resource planning focusing on end-to-end user experience, data elements, feeds, tooling and processes.

You may already be an experienced integrator / strategic workforce planning professional or you could have worked across multiple HR Disciplines in your career, but you must be able to shape and realize a vision for end-to-end integration with resource planning that will create enduring value from the work that you design and deploy.

Responsibilities:

• Contribute to the ongoing evolution & optimization of the Workforce Planning function including thought leadership in the inclusion of current and emerging integration with resource planning program.
• Assist with the translation of connecting Citi’s strategic business decisions to critical integration of feeds, data and processes required to drive success of the organization.
• Engage with partners across HR and beyond agree a vision to drive end to end integration into critical HR processes.
• Design & deploy an approach that leverages tools, data, process, and common language to connect across the HR ecosystem.
• Ensure prioritization of critical activities that will improve outcomes across high value/volume activities such as talent mobility, Supply & demand matching, Succession risk mitigation etc.
• Lead the regulatory response specific to the annual planning process required for risk and control roles, including meeting all relevant deliverables and Internal Audit requirements.
• Leads end-to-end integration with resource planning program.
• Shape and participate as part of resource planning council as a subject matter expert for Workforce Planning and contribute to broader initiatives for Citi.
• Continuously evaluates workforce planning integration processes to identify areas of improvement, ensuring the organization remains agile in response to shifting business needs.
• Lead the identification, assessment, and development of connectivity and integration of data, process and tooling within the workforce, ensuring the organization can meet current and future needs.  Collaborate with Technology, various data sources organizations, Learning and Development to design and implement capacity integration programs.   

Qualifications:

• 10+ years' experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Self-motivated and detail oriented
• Data, tooling and process integration design & implementation, including experience in strategy, user experience journey, and implementation of workforce planning programs
• Complexity management driving execution while keeping focus on the big picture; able to connect-the dots across multiple pieces of work; strong attention to details
• Stakeholder management exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Education:

• Bachelor’s/University degree, Master’s degree preferred

------------------------------------------------------

Job Family Group:

Human Resources

------------------------------------------------------

Job Family:

Organizational Effectiveness

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

New York New York United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$149,600.00 - $224,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Jun 30, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.