Rental Program Project Manager - 9774-Senior Community Development Specialist I

Mayor’s Office of Housing and Community Development (MOHCD)

MOHCD’s mission is to address social, economic, and racial inequities through the creation of affordable housing opportunities and the funding of essential services that are foundational for strong communities.  We are industry leaders in the implementation of policies for the creation, rehabilitation and preservation of affordable housing.  In our hiring practices, we strive to build teams that reflect the diversity of our City and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.

Homeownership and Below Market Rate Programs (HBMR)

MOHCD administers a variety of rental and homeownership programs to help low to moderate-income households purchase their first home or rent an apartment in San Francisco. Since the 1980’s, MOHCD has grown its portfolio of over 3000 below market rate (BMR) single family homes across San Francisco.

Position Description:  

The Rental Program Project Manager - Senior Community Development Specialist, coordinates the daily administration of leasing activities that facilitate the delivery of affordable housing opportunities throughout the City. The position ensures that all entities leasing City sponsored affordable housing are compliant with City policies and procedures. The position is responsible for a range of compliance and monitoring responsibilities relating to the City’s affordable housing lottery system and the Database for Affordable Housing Listings, Information and Applications (DAHLIA). This position independently performs difficult and complex assignments under general supervision. The essential functions include:

• Develop policies and procedures and monitor compliance of the implementation of affordable rental housing;
• Provide written and verbal correspondence regarding the affordable housing units being leased;
• Monitor the leasing by property owners and their agents of new rental and existing affordable housing to assure compliance with government laws, regulations and local policies;
• Update and streamline leasing processes by working with stakeholders to standardize eligibility requirements;
• Conduct meetings with developers to disseminate information and coordinate lottery and lease up.
• Provide technical assistance to leasing agents and managers on the Salesforce DAHLIA system;
• Assist in the development of systems to improve access to affordable housing;
• Handle all incoming and outgoing calls/website inquires related to the program;
• Conduct outreach and education activities to partner agencies, stakeholders, and the general public;
• Conduct program evaluation; 
• Prepare reports and records; 
• Maintain organized electronic files according to MOHCD protocol;
• Assist with in-person and webinar training;
• Manage data in Excel spreadsheets and MOHCD’s Salesforce platform;
• Work with confidential information.
• Commitment to contributing to MOHCD’s work to advance racial equity; and
• Related duties as required.

1. Possession of a baccalaureate degree from an accredited college or university AND three (3) years of administrative/professional experience in community development, housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND two (2) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice; OR

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; AND one (1) year of administrative/professional experience in community development, housing and /or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

4. Possession of a Juris Doctor degree from an accredited college or university AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.

SUBSTITUTION:

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Desirable Qualifications:

• Strong experience in outreach, marketing, or distribution of affordable housing units.
• Strong knowledge of affordable housing development and/or program administration.
• Strong experience with community engagement and familiarity with San Francisco’s diverse communities.
• Experience with government sponsored housing programs.
• Commitment to providing culturally competent customer service.
• Demonstrated ability to train and provide technical assistance to stakeholders and partners.
• Commitment to the goal of increasing and preserving affordable housing opportunities for very low to middle-income persons and households in San Francisco.
• Capacity to undertake and prioritize various responsibilities and meet deadlines.
• Ability to efficiently create, implement, and communicate program systems.
• Work independently and as a team member.
• Proficiency in Microsoft Office, especially in Excel, and standard office database software.
• Experience in Salesforce database a plus.

Important Information:

Classification - 9774 - Senior Community Development Specialist I

Status - Permanent Civil Service Position

Application Opening: Tuesday, November 19, 2024

Filing Deadline - Wednesday, November 27, 2024 - 11:59 pm

Annual Salary - $110,760 - $134,602

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HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf .

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Selection Procedures - Supplemental Questionnaire Evaluation (100%)

Candidates who meet the Minimum Qualifications will be required to complete a supplemental questionnaire.  The Supplemental Questionnaire is designed to measure knowledge, skills, and/or abilities in job-related areas which may include but not limited to: knowledge of principles and practices of department specific programs including the goals and objectives of these programs; knowledge of activities of community agencies charged with carrying out the programs; knowledge of relevant Federal, State and Local Laws, procedures and regulations governing the department specific programs; ability to apply principles to define programs, collect data, establish facts, draw conclusions in order to make recommendations regarding the visibility or proposed project and program activities, and determine alternate or additional sources of funding for proposed project and program activities, and ability to prepare written information in a clear, concise and well-organized manner, using appropriate rules of grammar and composition when composing reports, correspondence, and other documents.    A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be placed on the eligibility list according to the final score.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - [email protected].

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.