Director of Recruitment and Retention

The Civilian Complaint Review Board (“CCRB”) is charged with investigating, mediating, and prosecuting complaints which members of the public file against New York City police officers alleging the use of force, abuse of authority, discourtesy, offensive language, untruthful statements made by officers, and racial profiling and biased policing. The Board consists of 15 members who are appointed by the Mayor, the City Council and Public Advocate or designated by the police commissioner. The Board is responsible for governing the agency. The Executive Director is responsible for the day-to-day operations of the agency. As the largest police oversight agency in the United States, the CCRB currently investigates approximately 4,500 complaints each year.

The CCRB seeks a full time professional with extensive recruitment/candidate identification experience to support business units in acquiring and maintaining an effective and diverse workforce.

The Director of Recruitment and Retention will;

- Spearhead CCRB’s efforts to identify, recruit, hire and retain qualified, diverse candidates
- Partner with hiring managers to develop and execute recruiting plans based upon established policies and workforce plans.
- Propose and implement creative low-cost or no-cost strategies to recruit prospective investigators in light of budget constraints including but not limited to effectively using various methods such as advertising, job sites, career fairs, social media and other online platforms to identify and recruit qualified candidates;
- Represent the CCRB at job fairs and community and industry events.
- Establish and maintain relationships with schools, partner associations, community groups and other potential sources of candidates, such as affinity groups within schools, to build a pipeline of qualified candidates;
- Source and screen candidates for job vacancies, qualifies and refers them to hiring managers; consults hiring managers in the selection process and performs reference checks.
- Oversee the recruitment of all CCRB vacancies, including ensuring paperwork is completed and submitted on a timely basis, and obtaining proper approvals for hiring actions.
- Works with leadership team to assess staffing needs in order to implement new investigator classes and ensure recruitment and hiring takes place expeditiously.
- Supervises hiring activities, including retrieving resumes and applications, scheduling interviews, conducting interviews, checking references and extending offers.
- Liaises with CCRB Budget and Office of Personnel staff to ensure that the funding and posting approvals are obtained to facilitate the hiring process.
- Ensures that staff interacts with and responds to inquiries from candidates with timeliness, professionalism and courtesy.
- Analyze resignation, termination and general attrition data leave and advise senior leadership on retention strategies.
- Assist and participate, as directed, in staff exit interviews and develop systems so that information captured during such exit interviews informs hiring and retention practices.
- Contributes to the development of external communications, and campaigns necessary to advance the recruitment program.
- Perform other duties relating to recruitment and retention as directed.

Application Details:
A cover letter and a resume must be submitted for a complete application. Incomplete applications will not be considered.

DEPUTY ASSISTANT DIRECTOR (NON - 1019A

1. A baccalaureate degree from an accredited college and five years of recent full-time responsible professional, supervisory or administrative experience; or

2. A license to practice law in the State of New York and three years of recent fulltime responsible professional, supervisory or administrative experience; or

3. Education and/or experience equivalent to "1" or "2" above. However, all candidates must possess at least three years of professional, supervisory or administrative experience as described above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.