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TIMEKEEPING & ABSENCE CONTROL COORDINATOR

Job Description

THE AGENCY
The Commission on Human Rights (CCHR) is the agency charged with enforcing the New York City Human Rights Law (NYCHRL) – one of the most expansive civil rights laws in the nation. Through its Law Enforcement Bureau (LEB), the Commission accepts claims filed by the public, and has the power to initiate its own investigations to affirmatively root out discrimination, harassment, and retaliation and other violations of the NYCHRL.

The Commission’s Community Relations Bureau (CRB) is empowered to take action against prejudice, intolerance, bigotry, discrimination and bias-related violence or harassment through education, trainings, outreach efforts, and other mechanisms aimed at creating partnerships and relationships with stakeholders in the community.

THE DIVISION
The Human Resources (“HR”) department acts as a strategic partner and is responsible for promoting professional development and providing exceptional administrative customer service to CCHR employees. The unit handles various day to day human resources operations including payroll, timekeeping, benefits, recruiting and onboarding. Due to the size of the Commission, our team members get exposed to all aspects of the Human Resources function for a NYC agency.

THE ROLE:
The Human Resources Unit is seeking an experienced Timekeeping and Absence Control Coordinator. Under direction of the Executive Director of Human Resources, the selected candidate will serve as the primary Citytime Administrator responsible for CityTime processing, including enrollment of new employees and maintaining approval trees, Manual Leave Adjustment (MLA), separations, and advanced leave requests. The selected candidate will facilitate presentations to new hires, provide guidance to employees with regards to all matters related to time management.

Tasks include, but are not limited to:

Processing timesheets, exception events, time keeping transactions, other adjustments in CityTime; ensure that employees timesheets are submitted and approved in a timely manner, and failures are corrected to allow for proper payment.
Assist in the onboarding of new employees, create, and maintain schedules, and process and maintain approval tree in CityTime.
Performing CityTime entries including approver and schedule changes, OT approvals, and manual entries.
Researching, resolving, and responding to employee time and leave questions, and in understanding citywide and agency rules.
Processing and assist in implementing the agency Absence Control and Stepping process.
Ensuring time and leave transactions in Citytime cascaded properly into the payroll; confirming that all new employees interfaced into the Payroll Management System (PMS) properly to guarantee the accuracy of their first paycheck.
Assisting in the monitoring of the overtime cap for employees covered by the Citywide Agreement.
Reviewing and processing ingoing and outgoing DP2001’s for interagency transfers.
Processing documented sick leave, blood donations, jury duty actions, FMLA and Child Care Leave for employees.
Routing City Time issues to OPA via remedy tickets, and attending the CityTime Forum.
Assisting in training new employees and supervisors in CityTime applications.
Collaborating with the payroll coordinator in ensuring anticipatory week is process accurately.
Processing manual leave adjustments for separated employees and 0150s/0180s to ensure timely payment.
Performing other duties and projects as assigned.

NOTE:

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37
The hour and shift for this position are Monday through Friday 9:00A.M. to 5:00 P.M.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About TIMEKEEPING & ABSENCE CONTROL COORDINATOR, City of New York

The Commission on Human Rights (CCHR) is excited to announce an opening for the Timekeeping & Absence Control Coordinator position in New York City, NY! In this pivotal role, you will work directly under the Executive Director of Human Resources, becoming the primary Citytime Administrator. Your day-to-day will be anything but boring as you’ll handle critical tasks like processing timesheets, assisting with employee onboarding, managing leave requests, and ensuring all timekeeping transactions cascade seamlessly into payroll. You're not just keeping records; you're ensuring every employee is paid accurately and on time! Your knowledge of CityTime will shine as you facilitate presentations to new hires and provide guidance on time management matters. What makes this role impactful is the ability to research and resolve employee time and leave queries, allowing you to truly enhance the employee experience. The role offers flexibility with potential remote work options and a steady work schedule from Monday to Friday. Plus, with a collaborative HR team, you’ll get exposure to a wide range of HR functions while making a real difference in supporting New Yorkers' rights and wellbeing. If you're enthusiastic about human resources and public service, this is the opportunity to explore your potential with CCHR!

Frequently Asked Questions (FAQs) for TIMEKEEPING & ABSENCE CONTROL COORDINATOR Role at City of New York
What are the key responsibilities of the Timekeeping & Absence Control Coordinator at the Commission on Human Rights?

The Timekeeping & Absence Control Coordinator at the Commission on Human Rights will be responsible for processing timesheets and leave requests, managing the City's timekeeping system, and ensuring timely and accurate payroll processing. Duties include maintaining approval trees, onboarding new employees, and addressing employee time and leave inquiries.

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What qualifications are required to apply for the Timekeeping & Absence Control Coordinator position at CCHR?

To qualify for the Timekeeping & Absence Control Coordinator position at CCHR, candidates must have a baccalaureate degree with two years of relevant experience, or a high school diploma with six years of related experience. Also essential is at least one year of experience in community work related to HR functions.

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How does the Timekeeping & Absence Control Coordinator support employee onboarding at CCHR?

The Timekeeping & Absence Control Coordinator supports employee onboarding at CCHR by facilitating presentations to new hires, providing guidance on timekeeping processes, and ensuring that new employees are set up in CityTime for accurate tracking of their time and leave.

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What tools does the Timekeeping & Absence Control Coordinator use at the Commission on Human Rights?

The Timekeeping & Absence Control Coordinator at the Commission on Human Rights primarily uses CityTime for managing timekeeping and absence control tasks. This includes processing entries, maintaining approval trees, and addressing issues related to timekeeping transactions in the system.

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Is remote work an option for the Timekeeping & Absence Control Coordinator role?

Yes, the Timekeeping & Absence Control Coordinator role at CCHR is eligible for remote work up to two days per week, as per the Remote Work Pilot Program agreed upon between the City and DC37, allowing for a more flexible work-life balance.

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Common Interview Questions for TIMEKEEPING & ABSENCE CONTROL COORDINATOR
Can you describe your experience with CityTime as a Timekeeping & Absence Control Coordinator?

When discussing your experience with CityTime, detail the specific tasks you've handled, such as processing timesheets and managing leave requests. Highlight any training you've completed on the system and how you've leveraged it to improve efficiency and accuracy in payroll processing.

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How do you ensure accuracy when managing employee time and leave requests?

To ensure accuracy in managing employee time and leave requests, it's essential to double-check data entries and regularly communicate with employees to resolve discrepancies. Sharing your process for maintaining meticulous records and performing audits can reflect your attention to detail and commitment to accuracy.

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What strategies do you use to handle employee inquiries about time management?

Handling employee inquiries about time management effectively involves active listening and clear communication. Show that you approach each question patiently and helpfully, providing clear guidance and leveraging your knowledge to educate employees about policies in a collaborative manner.

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Can you explain the importance of timely processing of timesheets?

Timely processing of timesheets is crucial as it directly affects payroll accuracy and employee satisfaction. Emphasize that delays can lead to payment issues, which can impact morale and can complicate HR operations, thus highlighting your commitment to timely workflows.

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How do you approach training new employees in timekeeping systems?

When training new employees in timekeeping systems, I like to create a structured yet flexible training plan, using hands-on demonstrations and providing documentation. Discussing your approach to making training interactive and supportive will demonstrate your mentoring abilities.

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What experience do you have with compliance issues related to timekeeping?

Discuss your familiarity with compliance regulations and how you've navigated issues within timekeeping. Provide examples of situations where you proactively addressed compliance concerns and informed staff about relevant policies and changes.

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How do you handle discrepancies in timekeeping records?

Handling discrepancies requires thorough investigation and problem-solving. Outline your method for identifying the source of discrepancies, communicating with involved parties, and implementing preventive measures to reduce future errors.

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What role does teamwork play in your position as a Timekeeping & Absence Control Coordinator?

Teamwork is essential in a collaborative HR environment. Discuss how you work closely with payroll coordinators and other HR staff to ensure smooth operations and share success stories that demonstrate how collective efforts have led to improved systems.

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Describe a challenging situation you’ve faced in HR and how you resolved it.

Share a specific challenge you've encountered in HR, focusing on your analytical skills and how you formulated a solution. Whether it’s a payroll issue or a complex timekeeping query, explain how your resolution improved the workflow or employee experience.

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What makes you passionate about the Timekeeping & Absence Control Coordinator role?

Discuss your genuine interest in HR, employee advocacy, and the importance of time and leave management in promoting a positive workplace culture. Sharing your enthusiasm for supporting employees can emphasize your fit for the role.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 1, 2024

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