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Strategy & Operations - Growth - job 1 of 2

Clipboard Health is a fast-growing tech startup that connects healthcare professionals with facilities through an app-based marketplace. They are seeking a Growth Strategy & Operations professional to drive market success through customer interactions and strategic decision-making.

Skills

  • Business acumen
  • Judgment
  • Hustle
  • Curiosity
  • Entrepreneurial mindset

Responsibilities

  • Act as the owner of a localized labor marketplace
  • Conduct customer interactions to understand market dynamics
  • Define and prioritize actions for market growth
  • Generate ideas for potential product development

Benefits

  • Base salary plus variable bonus and equity
  • Opportunity for recognition and growth within the organization
To read the complete job description, please click on the ‘Apply’ button
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CEO of Clipboard Health
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Wei Deng
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Average salary estimate

$90000 / YEARLY (est.)
min
max
$60000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategy & Operations - Growth, Clipboard Health

If you're looking for an exciting opportunity to make a real difference in people's lives, Clipboard Health is seeking a Strategy & Operations - Growth professional to join our dynamic remote team. We're a fast-growing tech startup that revolutionizes the healthcare market by connecting healthcare professionals with facilities through our innovative app-based marketplace. The ideal candidate will serve as the 'owner' of a localized labor marketplace, driving growth by deeply understanding customer needs through frequent interactions. In this role, passion for problem-solving and a knack for entrepreneurship will take you far. You'll have the freedom to prioritize actions that lead to market success. And if you thrive in ambiguity and possess sharp judgment, hustle, and business acumen, Clipboard Health is the place for you. As you grow your market, numerous opportunities will present themselves—whether it’s creating operational playbooks, exploring new parts of the business, or transitioning into other roles. We're all about fostering growth and rewarding success with a competitive compensation package that includes a generous base salary, bonuses, and equity options. Join us as we work to lift people up the socioeconomic ladder and create a better, more accessible healthcare system for all.

Frequently Asked Questions (FAQs) for Strategy & Operations - Growth Role at Clipboard Health
What responsibilities does the Strategy & Operations - Growth role involve at Clipboard Health?

As a Strategy & Operations - Growth professional at Clipboard Health, your primary responsibilities will include owning a localized labor marketplace, understanding customer needs through frequent interactions, and implementing growth strategies tailored to that market. You will be hands-on in discovering actions that promote market success and executing them effectively to yield growth.

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What qualifications are needed to apply for the Strategy & Operations - Growth position at Clipboard Health?

At Clipboard Health, we prioritize hiring 'general athletes' who embody traits such as business acumen, curiosity, and hustle over specific qualifications. We believe that no prior experience is necessary, as we value the ability to learn and adapt quickly. However, candidates must be located within the top 50 Metropolitan Statistical Areas for in-person customer interactions.

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How does growth in the Strategy & Operations - Growth role impact career advancement at Clipboard Health?

Growing your market as a Strategy & Operations - Growth professional at Clipboard Health opens doors for career advancement. Success could lead to opportunities such as turning your insights into a strategic playbook, exploring new business areas, or even transitioning into different roles within the organization, all while being recognized and compensated for your contributions.

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What unique processes can candidates expect during interviews for the Strategy & Operations - Growth role?

Candidates interviewing for the Strategy & Operations - Growth position at Clipboard Health can expect a unique process focused on real-market success. This involves one case study and three interviews, emphasizing a higher tolerance for failure compared to other roles within the organization, as success is a function of performance in your designated market.

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What type of compensation can I expect for the Strategy & Operations - Growth role at Clipboard Health?

The compensation package for the Strategy & Operations - Growth role at Clipboard Health includes a base salary ranging from $60,000 to $120,000, with a target variable bonus of 30% to 50% of the base. Additionally, equity options are also provided, allowing you to share in the company’s success.

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Common Interview Questions for Strategy & Operations - Growth
What strategies would you use to identify customer needs in your localized market?

To identify customer needs, I would engage in direct interactions, surveys, and feedback sessions with healthcare professionals and facilities. Understanding their pain points and expectations will inform effective strategies for growth. This approach fosters trust and allows me to adapt solutions that truly reflect market demand.

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How would you prioritize tasks in a fast-paced environment like Clipboard Health?

I would evaluate tasks based on their potential impact on market growth and customer satisfaction. Establishing clear metrics and deadlines helps in prioritizing effectively. Moreover, I would remain flexible to adapt to changing market conditions while ensuring the team remains aligned on our primary objectives.

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Can you describe a time when you successfully launched a new initiative?

In a previous role, I led a project that introduced a new service line. By conducting thorough market research and collaborating with key stakeholders, I developed a tailored launch strategy. The initiative exceeded expectations by achieving a 30% increase in customer engagement within the first quarter, demonstrating my ability to drive results.

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How do you define success in a strategy and operations role?

Success in a strategy and operations role is defined by achieving measurable growth, enhancing customer satisfaction, and fostering a collaborative team environment. I believe that leveraging analytics to measure performance and iterating based on feedback ensures my strategies are effectively meeting market needs.

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What’s your approach to competitor analysis in the healthcare market?

I approach competitor analysis by identifying competitors’ strengths and weaknesses through market research and customer feedback. By examining their strategies, I can uncover gaps in the market that Clipboard Health can exploit, ultimately enhancing our competitive positioning and value proposition.

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How do you measure the effectiveness of your market strategies?

To measure effectiveness, I use key performance indicators (KPIs) tied to growth objectives, such as customer acquisition rates, retention rates, and revenue growth. Regularly tracking these metrics allows me to adjust strategies proactively and align them with business goals.

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How would you build relationships with healthcare professionals in your market?

Building relationships requires a genuine approach—I've found success through regular in-person visits, open communication, and providing exceptional support. Listening to their needs and taking action demonstrates that I value their partnership, which leads to stronger collaboration.

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What role does data play in your strategic decision-making process?

Data is critical in my strategic decision-making process. I leverage analytics to uncover trends, measure performance, and inform my actions. By grounding my strategies in data insights, I can make informed decisions that resonate with market demands and produce tangible results.

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Tell me how you’d handle failing to meet a proposed target.

If I were to miss a target, I would conduct a thorough analysis to understand the factors contributing to the failure. I would take accountability, share my findings with the team, and adjust strategies based on these insights. Transparency and resilience are key to overcoming setbacks and driving future success.

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Why are you interested in the Strategy & Operations - Growth role at Clipboard Health?

I am drawn to the Strategy & Operations - Growth role at Clipboard Health because of its potential to make a meaningful impact in the healthcare industry. The combination of entrepreneurial spirit, data-driven decision-making, and the chance to collaborate with diverse teams aligns perfectly with my professional aspirations.

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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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BADGES
Badge Women LedBadge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$60,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 18, 2025

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