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Head of UX and Design

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations. 

Location: Stockholm + Hybrid (fully remote is not possible)

We are looking for a Head of UX and Design to join our amazing team. You will lead a team of product and UX designers and play a key role in crafting and delivering a design strategy that aligns with our business objectives while delivering exceptional user experiences to our customers. 

You’ll work closely with stakeholders from across the business as well as developers and product owners using a blend of strategic vision, hands-on design expertise and leadership to drive excellence in our products.

This is a broad role in a fast-paced B2C business, you will work closely with delivery teams and drive a material increase in user research, journey mapping and usability excellence, requiring a strategic mindset and hands-on expertise in UX best practices.

Responsibilities:

  • Define and drive the product design strategy and user experience vision that aligns with the company’s business goals
  • Champion a customer centric design and product approach across the organisation, work with the product team to enhance product discovery and experimentation
  • Lead, mentor and develop the design team. This includes organisational design, hiring, developing and coordinating.
  • You will be responsible for the overall design quality and output of the design team along with the end-to-end design process, from discovery and ideation to delivery and optimisation.
  • Drive the business towards data-driven design decisions, leveraging user research and analytics. 
  • Gather and translate user feedback and data into actionable design solutions and strategic recommendations.
  • You’ll be working and communicating with multiple stakeholders. Therefore, the ability to convince, influence, inspire and enable management decisions is crucial.
  • You have a technical and social understanding of the bridge between design and development, and how to create an internal culture that outputs seamless and beautiful user experiences.
  • Stay ahead of industry trends and emerging technologies to keep ComeOn’s design capabilities cutting-edge.
  • Encourage and motivate your team to go beyond current trends and deliver market leading designs.
  • Deliver a high level of creativity in line with business goals.
  • Create and build strong relationships with stakeholders to enable our products short and long term visions.

About you:

  • 8+ years of hands-on experience across UX and product design with at least 3 years in leadership role.
  • Proven track record of designing and delivering successful B2C products across both web and App. Online gambling experience is very strongly preferred.
  • Deep understanding of UX/UI principles, interaction design, visual design and data-led decision making.
  • Excellent leadership skills with 3+ years experience as a people manager, including managing managers and a proven track record of hiring and mentoring employees in-person and remotely.
  • You have the ability to build, mentor and motivate teams.
  • You enjoy interacting, presenting, and workshopping with stakeholders, designers and developers.
  • You are time-efficient and can handle multiple tasks, prioritise projects and meet deadlines.
  • You are flexible and willing to direct the development of concepts across strategy, copy and design - inspiring others to evolve big ideas.

So what can you expect from ComeOn as a place of work? 

  • A diverse, modern and inclusive workplace
  • Cozy office in central Stockholm
  • Extensive insurance coverage, including private healthcare insurance
  • Private pension insurance via Söderberg & Partners
  • 30 days of paid vacation per year
  • Wellness allowance of 5000 SEK per year
  • Parental leave top-up
  • Breakfast at the office every day
  • A one-time allowance of 2500 SEK to help you set up a comfortable workstation at home
  • On top of our hybrid arrangement, up to 40 days per year to work fully remotely from anywhere in the world
  • Brand new laptop and smartphone with paid subscription
  • Fun company events, team activities and Friday beers

At ComeOn, we've embraced a hybrid work model! Our team enjoys the flexibility of working from the office for 2 days and remotely for 3 days each week. ComeOn is known for its inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a hybrid work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a run together spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.

At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assessing candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are. 

Want to know more about us? Visit our website or any of our social media channels to take a deep dive into our culture!

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CEO of ComeOn Group
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Juergen Reutter
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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Head of UX and Design, ComeOn Group

Join ComeOn Group as the Head of UX and Design, where creativity meets strategy in the dynamic iGaming industry. Founded in 2008, ComeOn has rapidly expanded, operating more than 20 innovative brands on its proprietary platform. In this pivotal role, you'll lead a talented team of product and UX designers, crafting a design strategy that not only aligns with our business objectives but also delivers exceptional experiences to our users. Your strategic mindset and hands-on design expertise will drive excellence in our products, collaborating with stakeholders, developers, and product owners alike. As a leader, you will mentor and develop your team, ensuring the delivery of high-quality designs, from ideation to execution. You'll champion a customer-centric approach, utilizing research and analytics to inform design decisions. At ComeOn, we stay ahead of the curve; you'll encourage your team to push boundaries and create market-leading designs. Our culture promotes curiosity and collaboration, providing a cozy, inclusive workplace equipped with fantastic perks, including generous vacation days and wellness allowances. If you're passionate about UX and eager to lead a dynamic design team, ComeOn Group is excited to meet you!

Frequently Asked Questions (FAQs) for Head of UX and Design Role at ComeOn Group
What are the primary responsibilities of the Head of UX and Design at ComeOn Group?

As the Head of UX and Design at ComeOn Group, your primary responsibilities include defining the product design strategy, leading the design team, driving user-centered design practices, and ensuring a high level of design quality. You'll be instrumental in translating user feedback and data into actionable design solutions, collaborating closely with stakeholders across the organization to enhance our products.

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What qualifications are required for the Head of UX and Design position at ComeOn Group?

Candidates interested in the Head of UX and Design position at ComeOn Group should ideally have over 8 years of hands-on experience in UX and product design, with at least 3 years in a leadership role. A deep understanding of UX/UI principles, interaction design, and a proven track record in B2C product delivery are essential, especially within the online gambling sector.

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How does ComeOn Group promote creativity and innovation within the design team?

ComeOn Group encourages creativity and innovation by fostering an inclusive workplace and a culture of collaboration. The Head of UX and Design will motivate the design team to explore new trends and technologies, while also providing the resources necessary to experiment and develop market-leading designs that align with user needs and business objectives.

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What is the work culture like at ComeOn Group for the Head of UX and Design?

The work culture at ComeOn Group is vibrant, modern, and inclusive, promoting a ‘run together’ spirit. We emphasize fun and curiosity, making the office an engaging place to collaborate. With a hybrid work model, employees can work flexibly from home and the office, balancing creativity and productivity in a supportive environment.

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What benefits does ComeOn Group offer to the Head of UX and Design?

ComeOn Group provides a comprehensive benefits package for the Head of UX and Design, including 30 days of paid vacation, extensive healthcare coverage, wellness allowances, and parental leave top-ups. Additionally, employees enjoy a supportive hybrid work environment, daily office breakfasts, and opportunities for professional development.

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Common Interview Questions for Head of UX and Design
Can you describe your design process when working on a new project?

When discussing your design process, emphasize a user-centered approach where you start with understanding the user needs through research and feedback. Outline how you ideate solutions, prototype designs, and test with real users to gather insights that refine the final product.

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How do you handle feedback from stakeholders during the design process?

When handling feedback from stakeholders, it's crucial to remain open and receptive. Explain how you actively listen, evaluate the feedback against user needs and business goals, and then leverage that input to enhance your designs while maintaining a clear vision for the project.

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What strategies do you employ to mentor your design team effectively?

Discuss your strategies for mentorship, focusing on providing constructive feedback, encouraging autonomy, and promoting continuous learning. Highlight examples of how you create a supportive environment where team members feel empowered to explore new ideas and improve their skills.

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What tools do you commonly use in your UX design process?

Mention a variety of tools you’re proficient in for different stages of the design process, such as wireframing tools like Sketch or Figma for creating prototypes, user testing software for gathering feedback, and analytics platforms for data-driven decision-making.

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How do you prioritize projects when managing multiple design tasks?

Explain your approach to prioritization, such as assessing the impact and urgency of each project, aligning tasks with strategic business objectives, and collaborating with stakeholders to ensure deadlines are met without compromising quality.

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Can you give an example of a design challenge you faced and how you overcame it?

Provide a specific example that showcases your problem-solving skills. Detail the challenge, the steps you took to address it, and the positive outcome that followed, emphasizing your strategic thinking and creativity.

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In your opinion, what makes for great user experience in iGaming?

Discuss aspects such as intuitive navigation, fast loading times, engaging visuals, and seamless interactions that enhance user satisfaction. Highlight how you would incorporate user research to ensure design choices align with player preferences.

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How do you stay updated with the latest design trends and technologies?

Share how you regularly read industry publications, participate in design communities, attend conferences, and take online courses to remain informed. This demonstrates your commitment to continuous improvement and innovation in your designs.

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What role does data play in your design decisions?

Highlight how data influences your design decisions by informing user behavior patterns, testing hypotheses through A/B testing, and guiding design iterations. Emphasize your experience in applying insights to improve user experience.

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What steps do you take to create a collaborative design environment?

Talk about fostering open communication, encouraging feedback, and organizing workshops or team brainstorming sessions that bring together designers, developers, and stakeholders to collaboratively seek innovative solutions.

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To offer all players a safe, entertaining and personalised experience through engaging brands and products by using the power of data and continuously striving to improve, simplify, and innovate.

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Full-time, hybrid
DATE POSTED
December 10, 2024

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