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Product Manager - Growth

About us

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. 

Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate

We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.

So hello! Please, knock on our door. We'd love to meet you.

Why we need you:

We're looking for an entrepreneurial product manager with experience in growth to join our small and wildly-talented team, and help us imagine and build a product that enables a future where companies can go-to-market ("GTM") intelligently by capturing every buying signal, and be given superpowers with AI enrichment and automation to reach the right person with the right context at th eh right time. We are creating a new category in B2B, customer intelligence, and the area is ripe with opportunity -- if you feel energized and excited by this and love creating clarity from chaos --  this is the team for you!

At Common Room, our Product Managers have a diverse role. That means working with our Engineers, Designers, and our GTM teams to understand our customers' needs and build a simple, beautiful, yet powerful product. You will help set the vision, strategy, and roadmap for Common Room - including leading how we will become generally available as a product line, deeply understanding our customer needs, exploring solution spaces with great breadth and fidelity, and being directly responsible for a set of our customer relationships and translating that into product requirements. All this while moving with velocity and purpose, and always humbly adapting to new data to build a product that deeply meets the needs of our customers.

How you’ll contribute: 

  • Define and manage the entire product lifecycle from product concept and definition through development, detailed product specs, launch and culmination for your customer workflows (organized as engineering pods), in close collaboration with engineering and design.

  • Influence the product line strategy and roadmap including long-term vision, user segment insights, technical innovation, market trends, and platform capabilities.

  • Be a thoughtful team leader and help make your teammates better.

  • Be directly responsible for a set of key customer relationships, help direct and conduct customer research and distill analyses to aid product strategy. Be the voice of the customer or promote others voicing customer needs in product discussions.

  • Curate product definition and communicate requirements from our customers. Synthesize a variety of insights through discovery and conceptualization; drive decision making on nuanced product tradeoffs informed by key user journeys, technical insights, and product strategy.

  • Coach and mentor others, and define product processes to help us improve our Product Craft in a fast-moving environment to create clarity and visibility for the team.

  • Balance design and technical tradeoffs and find creative ways of solving customer needs.

You will enjoy being a member of our team if you: 

  • Are passionate about defining strategy, processes, and metrics to create a product from 0-1, and not shy about rolling up your sleeves to get tactical with whatever the team needs to build the right product.

  • Are motivated with the big picture and can articulate strategy with a leadership team, but can also get into the details of a product spec with an eye for frictionless user experiences and clear customer value. Have experience showcasing an "eye for design" ー building beautiful, simple user experiences in collaboration with designers.

  • Are scrappy, inventive, creative, and original - you don’t pattern match but rather leverage your experience and then rigorously test strategies and pivot when necessary. You never have a “not my job” mentality. 

  • Can break down complex problems into steps that drive product development at startup speed. Proactively move initiatives forward and consistently lead projects from start-to-finish with limited direction.

  • You don’t think product management “sets” the roadmap but see your role as a steward to the team around you -- to steer to the right product to build that is deeply loved by your customers.

  • Thrive in a dynamic, changing environment -- knowing when to set up product processes and when not too -- optimizing for velocity on building the right product, clarity and focus for the team you work with, and inclusiveness and openness for a company that operates with a mindset of “In It Together”.

  • Care about teammates and uplift and improve the team and the team's culture. Are highly-collaborative and a humble, and trusted team leader.

  • Have excellent communication skills (written, verbal, visual), for both internal and external audiences.

  • Have 6+ years experience in product management with successful examples creating a new product from 0-1. This is a role where you will coach and mentor others on the Product Craft -- you need to have experience here or be constantly self-reflective on how you can continue to excel in your craft!

Our values:

  • Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions.

  • Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building.

  • Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions.

  • We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency.

Our benefits:

Our investment in caring for our employees and their families is a key part of our values and culture at Common Room:

  • Competitive base compensation with meaningful equity ownership

  • Health insurance including medical, dental, and vision, HSA and FSA

  • We pay 100% of your employee premium and 50% of your premium for any dependents

  • Unlimited Paid Time Off

  • Paid Company Holidays

  • Work from home policy including a laptop and support for your home office needs

  • Monthly Remote Stipend

  • 401(k) self contribution

  • Paid Family Leave

  • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

Common Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Average salary estimate

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What You Should Know About Product Manager - Growth, Common Room

Welcome to Common Room, where we're looking for a talented Product Manager - Growth to propel us forward. If you're passionate about creating innovative solutions and building products that revolutionize the way companies engage with customer intelligence, then this role might just be for you! As a Product Manager in our dynamic team, you'll dive deep into customer needs and collaborate closely with engineers and designers to develop a unique product that marries functionality with simplicity. Your work will play a crucial role in defining the product lifecycle from the initial concept through to launch and beyond, all while drawing on your skills to navigate the complexities of B2B environments. What sets you apart is your entrepreneurial spirit combined with an ability to break down complex problems into tangible solutions. With a vision to lead our market strategy, you'll also have a hand in developing long-term goals and gathering user insights to inform our product roadmap. If you thrive in fast-paced settings and enjoy mentoring and growing with your team, this could be a perfect match. At Common Room, we believe in the power of collaboration and understand that everyone’s voice matters. So, if you're ready to make an impact and help shape the future of our customer intelligence platform, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Product Manager - Growth Role at Common Room
What are the main responsibilities of a Product Manager - Growth at Common Room?

As a Product Manager - Growth at Common Room, your primary responsibilities include defining the product lifecycle, influencing the product line strategy, and being a key voice for the customer. You will work hand-in-hand with engineering and design to implement customer feedback and create beautiful, user-friendly products. Additionally, you'd be managing critical customer relationships and conducting research to guide product strategy.

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What qualifications are necessary to become a Product Manager - Growth at Common Room?

To qualify for the Product Manager - Growth role at Common Room, candidates should possess at least 6 years of experience in product management with proven success in building products from scratch. Familiarity with B2B frameworks, strong communication skills, and the ability to lead cross-functional teams are essential. Having a customer-centric mindset and a passion for creating clarity from chaos will set you up for success in this position.

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How does Common Room define success for a Product Manager - Growth?

At Common Room, success for a Product Manager - Growth is defined by the ability to build products that customers love and that solve real problems. You'll need to align product features with customer needs while achieving key business metrics. Building strong relationships with both customers and team members is also crucial in driving product strategy and ensuring collective success.

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What should candidates know about Common Room's culture before applying for the Product Manager - Growth position?

Common Room prides itself on a collaborative and inclusive culture. We value simplicity, customer-centricity, and a strong team dynamic, which means that being an effective communicator and a supportive teammate is key. Our environment is fast-paced, and we encourage team members to contribute ideas and take risks, making it essential for a Product Manager - Growth to be adaptable, positive, and proactive in their approach.

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What benefits can a Product Manager - Growth expect at Common Room?

Common Room offers a robust benefits package that includes competitive base compensation with equity ownership, comprehensive health insurance, unlimited paid time off, a flexible work-from-home policy, and additional perks such as monthly remote stipends. We believe in caring for our employees and ensuring they are supported both personally and professionally.

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Common Interview Questions for Product Manager - Growth
How do you prioritize product features?

Prioritizing product features requires a balance between customer feedback, strategic goals, and market trends. I typically work with stakeholders to create a matrix of impact versus effort, ensuring we're focused on high-impact features that align with our growth objectives.

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Can you describe a time when you faced a significant challenge during product development?

In one project, we encountered unexpected technical issues that threatened our launch timeline. By quickly gathering the team, we brainstormed solutions, reallocated resources, and communicated transparently with stakeholders to manage expectations, which ultimately led to a successful release.

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How do you incorporate customer feedback into your product strategy?

Customer feedback is essential for guiding product development. I utilize surveys, interviews, and usability tests to gather insights and then analyze this data to identify trends and areas for improvement, ensuring that we build features that truly resonate with users.

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What is your approach to collaborating with cross-functional teams?

Collaboration is key, especially in a role like Product Manager - Growth, where you need input from engineering, design, sales, and customer success. I promote open communication, regular check-ins, and workshops to align everyone’s input and ensure that we’re moving cohesively towards our product goals.

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What metrics do you consider most important when assessing product success?

I focus on metrics like user engagement, customer satisfaction, and revenue growth. Additionally, I look at user retention rates and feedback to measure how well the product meets customer needs and aligns with our broader business goals.

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How do you balance customer needs with business goals?

Balancing customer needs with business goals requires careful analysis. I prioritize features that not only deliver value to customers but also drive growth and align with our strategic vision. Ongoing dialogue with customers helps me stay attuned to their needs while keeping the business objectives in mind.

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Describe a situation where you had to pivot your product strategy. How did you handle it?

In a previous role, market research indicated a shift in customer expectations, prompting a pivot in our product strategy. I coordinated with the team to rethink our roadmap and communicated openly with stakeholders about the changes, ensuring a transparent transition that ultimately resulted in better alignment with customer demands.

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What do you think is the most important skill for a Product Manager?

I believe the most important skill for a Product Manager is the ability to empathize with customers while also possessing the analytical skills to interpret data effectively. This combination allows for informed decision-making that can lead to successful products.

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How do you ensure your team stays motivated throughout the product lifecycle?

Keeping a team motivated involves recognizing their contributions, fostering a supportive environment, and celebrating milestones, both big and small. I also encourage open dialogue about challenges to maintain engagement and adapt our strategies as necessary.

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What tools do you prefer for product management and why?

I favor tools like JIRA for task management and Confluence for documentation, as they facilitate collaboration and keep everyone aligned. Additionally, I often utilize analytics tools like Mixpanel to track user engagement, ensuring that our decisions are data-driven.

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Common Room is the community intelligence platform that helps you build better products, deepen relationships, and grow faster. Common Room brings together community engagement, product usage, and customer data into a single place. We use intelli...

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Full-time, remote
DATE POSTED
January 10, 2025

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