Senior Project Manager

Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. 

Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why We're Hiring

We’re looking for a Sr. Project Manager to join Complex! As a member of the Merchandising team, you will work closely with various departments within the company and be responsible for Commerce merchandising project management, facilitation and business planning, and own communication and processes while exercising project controls. The Project Manager must plan and demonstrate a cohesive understanding of the deliverables, tasks, dependencies, team resourcing, calendars and process. In addition, the PM must constantly assess project risks and communicate contingency plans to the necessary stakeholders.

• Connect and facilitate meetings and sessions across the retail commerce teams. 
• Create and manage strategic framework across teams with information sharing tools and project management support
• Develop and own an accurate project timeline, master project calendar, work-back schedules, and other documentation and specs as needed.
• Establish and manage the highest level of project management process and tools. Establishing the standards of PM cross teams.
• Understand key retail project milestones and keep the team on track to reach them.
• Manage stakeholder relationships.
• Drive and support employee and team development. Managing workshops and partnering with our People team to drive team growth.
• Ensure all meetings have clear agendas, meeting recap notes, and actionable next steps.
• Ensure real-time communication within respective project teams and stakeholders.

• Strong experienced Sr. Project manager that thinks strategically and works well under pressure.
• Demonstrated experience running large engagements and integrated projects.
• Experience with various project types including, retail planning, web, mobile, video, and brand.
• Ability to work collaboratively with multiple team members across departments (sales team members, graphic designers, leadership team members, engineers, etc).
• Excellent leadership, communication, and stakeholder management skills.
• Superb attention to detail, good judgment, and listening skills.
• Strong expertise of Air Table will be a major plus.
• Awesome attitude and passion for Complex’s products and creativity.

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.