Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
Job Summary
The Senior Manager, Lead to Order (L2O) Process Owner is a critical leadership position that oversees the delivery and support for organizational process excellence. This position reports directly to Director - Business Process Design & Improvement, Lead to Cash and serves as a business enablement partner by engaging business leaders within the company to anticipate organizational needs and drive strong decision making through implementation of process improvements/best practices, continuous improvement, metrics, and end-to-end process governance.
This position will be responsible for leading all aspects of Cox Automotive L2O process excellence. This position will focus on process centralization, standardization, and optimization across policies, process, data, reporting, systems security, compliance, and financial controls. This role will also support key strategic initiatives and will build a culture of continuous process improvement within the Cox Automotive (CAI) Lead to Order functions. The Lead to Order scope includes Lead Generation, Opportunity Management, Quote Management, Order Management and Reporting. This position will also help to meet Cox Automotive’s strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources. It will focus on performance for a team of 1-3 Continuous Process Improvement professionals, including embedding a culture of excellence and best-in-class customer experience.
The ideal candidate will have strong leadership, continuous process improvement, change management, governance, and communication experience in a global organization, with a track record leading a high performing team and implementing best practices.
Job Responsibilities
Process Excellence
Leadership & Organizational Development
Qualifications
Competencies/Skills
Drug Testing
Benefits
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