General Manager - Lifestyle Hotel

Step into an exciting role with Crestline Hotels & Resorts as the General Manager of the newly transformed Emory Conference Center Hotel! Nestled in a lush, wooded setting near Emory University, this premier property boasts 32,000 square feet of versatile meeting space, state-of-the-art amenities, and easy access to Atlanta's cultural attractions. We're looking for a driven leader to enhance the guest experience, optimize operations, and elevate the hotel's unique blend of comfort and elegance.OverviewCrestline Hotels & Resorts is currently hiring for a General Manager. The ultimate mission of this role will be to provide guidance to one of Crestline's multi-million dollar business units by providing strong leadership and unparalleled customer service initiatives. A strong predictor of success for the General Manager will be the ability to:• Balance strategic planning with hands-on execution out on the floor in a fast-paced environment• Develop cohesion with associates and maximize each one's potential• Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition• Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staffKey Duties & Responsibilities• Strong focus and adherence to three of Crestline's key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction – your ability to influence and increase these upon starting is key• Staff Optimization – develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days• Develop and get to know key players including Hotel Ownership and Field/Corporate Staff within the first 30 days• Develop a positive relationship with all Sales staff including onsite Sales as well as the Regional Director of Sales and Corporate Sales & Marketing LeadershipEducation And Experience• Previous 5+ years of General Manager experience within a busy Full Service or Conference Center Hotel required• Computer and Office skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases• Experience with hotel information systems and accounting systems pertinent to the brand• Prefer independent brand experience, but premium brand experience will be considered (Hilton, Hyatt, Marriott or IHG)Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.PI253962351