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Solutions Engineering Manager - Europe

Cribl does differently. 

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. 

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

Solutions Engineering Manager- Europe

Why You'll Love This Role:

The Solutions Engineering Manager is responsible for hiring, mentoring, and assessing Solutions Engineers as it relates to their pre-sales and account management responsibilities.

As the Solutions Engineering Manager, you will oversee a team of Solutions Engineers and your goal will be to attract, develop, and retain top talent.

***This is a remote role based out of UK, Germany, France, Netherlands, or Dubai

As an active member of our team, you will:

  • Lead the Solutions Engineering team, reinforcing sales methodology and best practices, as well as ensuring proper use of our CRM system
  • Provide ongoing mentorship to SEs to teach technical and non-technical pre-sales techniques for securing new clients, managing customers, as well as account expansion across multiple solutions
  • Continually assess and develop technical capabilities of each team member to ensure each SE reaches and maintains required technical knowledge to effectively perform their pre-sales duties
  • Provide periodic performance reviews, assess skill sets, handle personal issues, and provide personal/professional development opportunities
  • Support Sales Reps + SE teams with their sales campaigns and customer management activities in order to ensure a high rate of success and achieve revenue targets, by assessing customer information, identify and address problem areas, formulate relevant solutions, and present solutions effectively
  • Deliver sales presentations, present technical information about Cribl’s products and services, conduct product demonstrations and execute Proof of Value events

If you’ve got it - we want it:

  • Proven ability to communicate effectively in presentations in person, via telephone, and through remote conferencing with executive level customers, direct reports, and the Cribl Leadership Team
  • Background of successfully selling land and expand deals to Strategic Accounts
  • Ability to teach ways to identify new and existing opportunities through consultative selling methodologies
  • A history of successfully leading a technical pre-sales team that drives target attainment
  • Must be able to lead a team and meet monthly, quarterly, and annual quota requirements
  • Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience
  • Ability to travel up to 30%
  • You live in the UK, Netherlands, Germany, France, or Dubai

Bonus points:

  • Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously.
  • Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers
  • Active Clearances, repeated history of success to a specific government vertical

#LI-JK1

#LI-Remote

Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Engineering Manager - Europe, Cribl

At Cribl, we believe in doing things a bit differently, and as the Solutions Engineering Manager for Europe, you'll be at the forefront of this innovative approach. This role is not just about overseeing a team; it's about cultivating a dynamic environment where creativity meets productivity. You’ll lead a talented group of Solutions Engineers, all while helping them to harness their technical skills and refine their customer engagement techniques. In this remote role, you’ll collaborate with your team across Europe, ensuring they have the tools and mentorship needed to excel in their pre-sales and account management responsibilities. Your skill in nurturing talent and developing winning strategies will be vital to our overarching aim of putting customers first. You’ll spearhead initiatives to enhance performance, deliver effective presentations, and support sales campaigns that not only meet but exceed revenue targets. If you're passionate about leading a dedicated team in a rapidly growing organization that values collaboration and laughter, then Cribl is the next step in your career journey. With a commitment to empowerment and innovation, now is your chance to join the herd and make a real impact. Are you ready to unlock incredible opportunities as a Solutions Engineering Manager at Cribl?

Frequently Asked Questions (FAQs) for Solutions Engineering Manager - Europe Role at Cribl
What does the Solutions Engineering Manager role at Cribl involve?

The Solutions Engineering Manager at Cribl is responsible for leading and mentoring a team of Solutions Engineers. This includes overseeing their pre-sales activities, managing customer relationships, and ensuring the technical proficiency of each team member. The role also encompasses developing effective strategies for account expansion and collaborating closely with Sales teams to meet revenue targets.

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What skills are required for the Solutions Engineering Manager position at Cribl?

Candidates for the Solutions Engineering Manager role should possess strong communication skills, experience in consultative selling, and a proven track record in leading technical teams. The role calls for abilities in presentation, strategic planning, and the capacity to work collaboratively across departments to foster an engaging and productive work culture.

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What does Cribl mean by 'remote-first' in the Solutions Engineering Manager job?

Being 'remote-first' at Cribl means that we empower our employees to work from anywhere in Europe, promoting flexibility and work-life balance. The Solutions Engineering Manager can thrive in their role while collaborating with a diverse team spread across different locations.

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Is experience in selling Strategic Accounts necessary for the Solutions Engineering Manager at Cribl?

Yes, experience in successfully selling to Strategic Accounts is essential for the Solutions Engineering Manager position at Cribl. This experience helps in developing effective strategies for account management and ensuring the team understands how to identify new and existing opportunities.

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What career growth opportunities exist in Cribl for a Solutions Engineering Manager?

At Cribl, the Solutions Engineering Manager can expect significant career growth opportunities, including the chance to lead larger teams, develop strategic initiatives, and take on greater responsibilities in shaping company direction. Cribl fosters an environment where employee development and professional advancement are prioritized.

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What are the specific locations for the remote Solutions Engineering Manager role at Cribl?

The remote Solutions Engineering Manager position at Cribl can be based in the UK, Germany, France, Netherlands, or Dubai. We embrace a diverse workforce across these locations, providing flexibility and inclusivity.

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What kind of company culture can a Solutions Engineering Manager expect at Cribl?

Cribl has a vibrant and inclusive company culture that values diversity and innovation. As a Solutions Engineering Manager, you’ll find a collaborative environment where team members are encouraged to express their ideas, share laughter, and work together to achieve common goals.

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Common Interview Questions for Solutions Engineering Manager - Europe
Can you describe your experience in leading a technical pre-sales team?

In answering this question, focus on specific examples where you successfully managed a technical team, outlining strategies you implemented to achieve targets and how you mentored team members to enhance their skills.

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How do you approach sales presentations for executive-level customers?

Discuss your strategy for tailoring presentations to the audience's needs, emphasizing your communication style, ability to simplify complex concepts, and techniques you use to engage and persuade key decision-makers.

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What strategies do you use to identify new opportunities in existing accounts?

Share methodologies you employ for consultative selling, including how you analyze customer data, listen to customer needs, and foster relationships to uncover potential upsell opportunities.

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How do you ensure your team remains technically proficient in Cribl’s products?

Talk about your approach to ongoing training and development, which may include regular workshops, mentorship opportunities, and encouraging certification programs to keep the team updated with the latest technology trends.

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What is your experience with CRM systems, and how have you implemented best practices?

Describe your proficiency with CRM tools, focusing on how you’ve used them to track sales activities, manage customer relationships, and apply data analysis for continuous improvement within your team.

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How do you handle performance reviews with your team?

Discuss your process for conducting performance reviews, emphasizing open communication, providing constructive feedback, recognizing achievements, and setting goals for future development.

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What methods do you use to motivate your team during challenging sales cycles?

Provide examples of motivational techniques you've utilized, such as team-building activities, recognition programs, and fostering a supportive environment to maintain morale and drive during tough periods.

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Can you give an example of a successful account management strategy you employed?

Outline a specific situation where you developed and executed an account management strategy that resulted in significant growth or client satisfaction, detailing your approach and the outcomes achieved.

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How do you stay updated on industry trends affecting Solutions Engineering?

Mention the resources you use to keep abreast of industry trends, such as attending conferences, reading relevant publications, and engaging with professional networks to share insights and strategies.

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What role does teamwork play in your leadership style?

Describe how you foster a collaborative spirit within your team, highlighting specific initiatives or practices that encourage teamwork and ensure everyone feels valued and part of the shared mission.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 28, 2024

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