Business Analyst / Project Manager, Financial Technology

As a Business Analyst / Project Manager at Crypto.com, you will be responsible for collaborating with cross-functional teams to define the project's scope and deliverables, creating project roadmaps, identifying risks, and managing stakeholder communications. You’ll also conduct business analyses to identify process improvements, ensuring project deliverables align with quality standards and business objectives.

The ideal candidate for the Business Analyst / Project Manager position at Crypto.com should have at least 5 years of experience in a project management or business analysis role, preferably within an MNC or startup environment. Strong problem-solving and communication skills, along with an innovative mindset and digital technology proficiency, are essential to succeed in this role.

At Crypto.com, we empower our employees with opportunities for growth and development. The culture encourages trying new things and exploring career alternatives through our internal mobility program. We focus on fostering personal and professional growth, ensuring our team members are equipped with new skillsets that can shape their careers.

The work environment for Business Analysts / Project Managers at Crypto.com is transformational and proactive. You’ll be part of a talented and ambitious team where everyone supports one another. Flexibility is key, with options for hybrid or remote work arrangements, allowing for work-life balance in a dynamic setting.

While prior experience in finance transformation is not strictly necessary for the Business Analyst / Project Manager role at Crypto.com, it is definitely an advantage. We are looking for candidates who can demonstrate strong analytical skills, innovative thinking, and a background that complements the finance domain.

When faced with multiple tasks, I prioritize by assessing each task’s impact on the overall project goals and deadlines. I communicate with stakeholders to understand their expectations and incorporate their feedback, ensuring alignment with strategic priorities.

In my previous role, I noticed that reporting processes were inefficient. I led a cross-functional team to analyze the current workflow, and we implemented new automation tools that reduced reporting time by 30%. This not only improved efficiency but also increased data accuracy.

I believe in maintaining transparency through regular updates, ensuring stakeholders are aware of progress, risks, and changes. I use various tools for documentation and reporting, adapting my communication style to suit different stakeholders' preferences.

I proactively identify potential risks during planning sessions and develop mitigation strategies tailored to each scenario. When issues arise, I address them directly by analyzing the root cause and collaborating with the team to find effective solutions.

I am proficient in several project management tools such as JIRA, Trello, and Microsoft Project. Additionally, I have experience with digital tools for automation and data analytics that enhance project efficiency and oversight.

I implement a quality assurance process throughout the project lifecycle, including regular reviews and feedback sessions where team members can assess deliverables against established criteria. This fosters accountability and keeps quality a priority.

To create a project roadmap, I start by gathering input from all involved stakeholders to define scope and objectives. I then break down the deliverables into milestones and tasks, assigning deadlines that align with the project timeline and priorities.

My approach to mentoring involves hands-on guidance and support. I encourage junior team members to take on challenges while providing them with the resources and knowledge they need to succeed, promoting a collaborative and growth-oriented environment.

I remain flexible and open to change, regularly reassessing project goals and timelines during the lifecycles. Effective communication with the team and stakeholders is key to ensuring everyone is on the same page and aligned with new expectations.

I believe that a successful Business Analyst requires a blend of technical and business skills. I stay informed about the latest technologies while applying a user-centered approach to problem-solving, ensuring solutions are both efficient and user-friendly.