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Behavioral Health Specialist - job 1 of 2

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: House Calls Behavioral Health Specialist

Location: Philadelphia, PA

$5,000 Sign-On Bonus
Schedule: 8am to 5pm [3-4 days from home , 1-2 days house call in patient's home] 

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be. 

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health. 

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We're looking forward to getting to know you!

For more information, visit www.oakstreethealth.com.

 

Role Description:

The House Calls Behavioral Health Specialist is a key resource for the At-Home Care Teams. The At-Home Care Teams deliver high-touch, high-quality primary care to our Oak Street Health's highest risk patients.  In this role, the LCSW will coordinate, support and perform community based, behavioral healthcare for these patients and will be a key contributor and collaborator within the care team to support care coordination and all other needs. 


 

Core Responsibilities:

  • Collaborate with OSH At-Home providers and Psychiatric Consult to identify and intervene with patients with psychosocial, community resource, and/or behavioral health needs

  • Function as the behavioral health and community resource expert on the OSH At-Home care team and actively contribute during team meetings

  • Facilitate goals of care and advance care planning discussions with patients and families in collaboration with their medical providers

  • Manage referrals for patients requiring specialized services through resource connections

  • Actively manage the shared BH registry to track individual patient progress of treatment toward target

  • Prepare and attend weekly registry review sessions with Psychiatric consult

  • Function as the behavioral health and community resource expert on the OSH At-Home care team and actively contribute during interdisciplinary team meetings

  • Screen and assess patients for common mental health and substance use disorders

  • Develop care plans and facilitate referrals to external resources

  • Provide short-term counseling and evidence-based treatments within the Collaborative Care Model

  • Accurate and timely documentation of patient encounters in Oak Street's electronic medical record

  • Other duties, as assigned 




 

What are we looking for?

We're looking for motivated, licensed clinical social workers with:

  • Comfort and ability to work in a variety of environments, including patients' homes

  • Demonstrated ability to collaborate effectively in a team setting

  • Comfort supporting patients who are facing significant health, psychosocial and/or mental health issues

  • Experience with performing comprehensive biopsychosocial health, mental health and substance abuse disorder assessments

  • Experience with assessment and treatment planning for those with common mental health and/or substance use disorders and complex psychosocial needs

  • Working knowledge of differential diagnosis and psychosocial treatments of common mental health and/or substance use disorders 

  • Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation)

  • Proficient PC skills

  • US work authorization

  • Someone who embodies being 'Oaky'.



 

What does being 'Oaky' look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

Why Oak Street?


Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture

  • Fast-paced and innovative environment

  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

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$129615K

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What You Should Know About Behavioral Health Specialist, CVS Health

As a Behavioral Health Specialist at Oak Street Health, you'll be instrumental in rebuilding healthcare as it should be, particularly in the Philadelphia area. If you're a licensed clinical social worker with a passion for behavioral health, this is your chance to join a groundbreaking team dedicated to providing high-quality, community-based care to patients at home. In this role, which features a flexible schedule of 3-4 days working from home and 1-2 days making house calls to patients, you will have the unique opportunity to work directly with Oak Street's highest risk patients, coordinating behavioral health services and collaborating with a multi-disciplinary team. You will assess patients for mental health and substance use disorders, craft individualized care plans, and manage referrals for external services while employing evidence-based treatment techniques. Your work won’t just impact individual lives; it will contribute to a larger mission of enhancing the health of communities. With a generous pay range and a $5,000 sign-on bonus, Oak Street Health truly values its employees, offering competitive benefits that support your professional and personal wellbeing. If you thrive in a fast-paced, innovative environment and are motivated by the chance to help others, we’d love to meet you and explore how you can be part of our Oaky culture at Oak Street Health.

Frequently Asked Questions (FAQs) for Behavioral Health Specialist Role at CVS Health
What are the primary responsibilities of a Behavioral Health Specialist at Oak Street Health?

The Behavioral Health Specialist at Oak Street Health is responsible for coordinating and performing community-based behavioral healthcare. This includes assessing patients for mental health issues, collaborating with medical providers, facilitating care planning, managing referrals for specialized services, and maintaining documentation in the electronic medical records. The specialist also screens patients, develops care plans, and provides evidence-based treatments.

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What qualifications are needed to apply for the Behavioral Health Specialist position at Oak Street Health?

Candidates for the Behavioral Health Specialist role at Oak Street Health should be licensed clinical social workers with experience in comprehensive biopsychosocial health assessments, and they should possess a working knowledge of mental health and substance use disorders. Proficiency in patient-centered care and comfort working in various environments is also essential.

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What does a typical work week look like for a Behavioral Health Specialist at Oak Street Health?

As a Behavioral Health Specialist at Oak Street Health, a typical work week consists of a mix of remote work and house calls, typically with 3-4 days from home and 1-2 days on-site with patients. The specialist engages in collaborative team meetings, patient assessments, and manages patient care coordination, all aimed at delivering high-quality healthcare.

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How does Oak Street Health support the career development of its Behavioral Health Specialists?

Oak Street Health is dedicated to the professional growth of its Behavioral Health Specialists by offering a dynamic work environment, mentorship opportunities, and access to continuous education. The comprehensive benefit packages can include tuition assistance which supports further learning and development, aligning with their mission of innovative healthcare.

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What kinds of patients will a Behavioral Health Specialist at Oak Street Health work with?

Behavioral Health Specialists at Oak Street Health primarily work with high-risk patients who may face significant health, mental health, or psychosocial challenges. They engage with individuals on Medicare, providing tailored support and interventions that address complex behavioral health needs within the community.

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Common Interview Questions for Behavioral Health Specialist
Can you explain your experience with mental health assessments?

When discussing your experience with mental health assessments, detail specific methodologies you've used and emphasize your understanding of various mental health conditions. Provide examples of how you developed treatment plans based on those assessments and the outcomes you achieved. This showcases your practical application of skills relevant to the role.

Join Rise to see the full answer
How do you manage care coordination among team members?

To answer this question, mention specific tools and techniques you've employed to facilitate effective communication and collaboration among team members. Share an example of a challenging case where you successfully coordinated care efforts to illustrate your organizational skills and teamwork.

Join Rise to see the full answer
What strategies do you use to engage with patients facing mental health challenges?

Discuss your approach to building rapport with patients, such as employing motivational interviewing techniques or active listening. Offer examples of how these strategies have been effective in eliciting trust and encouraging patient participation in their care plans.

Join Rise to see the full answer
Describe a time you handled a crisis in a patient's care.

To effectively answer this question, provide a specific example where you identified a crisis and outline the steps you took to address it. Highlight your ability to remain calm, employ de-escalation techniques, and coordinate with resources to ensure the patient's safety and wellbeing.

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How do you stay updated with the latest in behavioral health practices?

Mention your commitment to continued education and professional development. Discuss relevant workshops, certifications, and literature you engage with to keep your knowledge current. This shows your proactive approach to providing the best care possible.

Join Rise to see the full answer
What is your experience with collaborative care models?

Share your experience working within collaborative care settings. Provide insights into how you've interacted with psychiatrists, primary care physicians, and other stakeholders to create comprehensive treatment plans for patients, emphasizing teamwork and patient outcomes.

Join Rise to see the full answer
What makes you a good fit for the Behavioral Health Specialist role at Oak Street Health?

Connect your skills and values with the mission of Oak Street Health. Emphasize your passion for community-based healthcare, your collaborative approach to treatment, and your commitment to the Oaky values, which align well with their organizational culture.

Join Rise to see the full answer
How do you handle documentation in patient care?

Explain your process for maintaining accurate documentation, emphasizing timeliness and detail. Talk about the importance of legal and clinical standards in documentation, particularly in electronic medical records, and how this impacts patient care.

Join Rise to see the full answer
Can you provide an example of a successful intervention you've implemented?

Describe a specific intervention you implemented for a patient, detailing the assessment, the intervention executed, and the resulting patient outcomes. Highlight your evidence-based approach and how it improved the individual's health situation.

Join Rise to see the full answer
What are the biggest challenges you've faced in behavioral health care, and how did you overcome them?

Discuss specific challenges such as stigma, patient engagement, or treatment adherence. Describe a situation in which you faced such a challenge, how you addressed it, and what you learned, demonstrating your resilience and adaptability in the field.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 21, 2025

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