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Medical Assistant Preceptor

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

 Company: Oak Street Health

Title: Medical Assistant Preceptor 

Compensation: Based on regional bands

Role Description

The purpose of a MA Preceptors at Oak Street Health is to serve as a dedicated preceptor for new hires and support skill building for established Oakies. MA Preceptors provide local training for onboarding, new company-wide or regional implementations, and remediation for skills and competencies. Additionally, MA Preceptors provide float coverage during which they collect all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

MA Preceptors report to the regional Director of Clinical Support. They are a vital element of our model and important members of our Care Teams. Being a MA Preceptor at Street Health requires high levels of flexibility, energy, attention to detail, mastery of role, skill in training, and problem solving skills. You will be expected to build relationships with Oak Street Health members throughout their new hire or current Oaky journey. MA Preceptors will collaborate closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which they cover. As a MA Preceptor, you will develop strong working relationships with team members identified for precepting and support their skill mastery and core competencies required for job proficiency. The MA Preceptor will also assist in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments when providing float coverage during non-precepting hours. 

Core Responsibilities:

Precepting (0.5 - 0.6 FTE)

  • Responsible for developing skills and competencies needed to be an effective preceptor, by attending required trainings and skill development sessions.

  • Provide local training for onboarding, new company-wide and regional implementations, and remediation for skills and competencies. 

  • Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in role

  • Empower MA IIs, who serve as center-level site mentors 

Float coverage (O.4 - 0.5 FTE)

  • Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

  • Inventory supplies and stock exam rooms

  • Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

  • In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc

  • Import required documents into EMR via scanning or PDF upload.   

  • Participate in care team meetings to discuss patient care and clinic operations

  • Process orders for durable medical equipment

  • Request medical records from external providers as required by the provider

  • As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

  • Other duties as assigned

What we’re looking for
Required Qualifications:

  • State or national certification (as required by state), or graduation from an accredited medical assistant course

  • 1 year experience as a medical assistant at Oak Street Health 

  • CPR or BLS Certification 

  • Electronic Medical Record experience 

  • Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.  

  • Proficiency in non-English languages as required by the center's demographics.

  • US work authorization

  • Candidate must be willing to travel to all centers regionally to support precepting and have access to a reliable form of transportation

Strongly Preferred Qualifications:

  • 3 years of experience as a medical assistant

  • Successful mastery of the workflow in their previous MA II position

  • Commitment and passion for training and continuing education 

  • An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in the growth and development of their Oaky teammates 

Preferred Qualifications:

  • 2 or more years of experience working with geriatric patients

  • Phlebotomy Technician Certification 

Other Skills:

  • Problem-solving skills, professional accountability, and a flexible, positive attitude

  • Strong communication skills and customer service orientation

  • Someone who embodies being “Oaky”


 

What does being “Oaky” look like?

  • Radiating positive energy

  • Assuming good intentions

  • Creating an unmatched patient experience

  • Driving clinical excellence

  • Taking ownership and delivering results

  • Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients

  • Paid vacation, sick time, and investment/retirement 401K match options

  • Health insurance, vision, and dental benefits

  • Opportunities for leadership development and continuing education stipends

  • New centers and flexible work environments

  • Opportunities for high levels of responsibility and rapid advancement

 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.  

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

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$38560K
$65818K

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What You Should Know About Medical Assistant Preceptor, CVS Health

At Oak Street Health, we’re on a mission to transform healthcare as the Medical Assistant Preceptor and help shape the future of patient care in Oklahoma City. In this role, you’ll be a mentor for new team members and assist in their development while ensuring our established staff remains sharp and effective. Imagine being the go-to person who bridges knowledge gaps while instilling confidence in new hires to flourish in their roles! Your days will blend training, skill development, and hands-on patient care flow management, all within a caring and compassionate work environment. As an MA Preceptor, you’ll work closely with both clinical support leadership and team members to provide an exceptional onboarding experience that empowers them to thrive. You'll find yourself tackling diverse responsibilities, from conducting patient screenings during float coverage to collaborating with directors on best practices in clinical operations. Your expertise in medical assisting will shine as you assist with vital sign checks, perform point of care tests, and ensure accurate patient documentation. We believe in creating a rewarding atmosphere where you can grow your career while making a real difference in the lives of older adults in our communities. If you're ready to take on an inspiring role with a company that genuinely cares, Oak Street Health would love to have you onboard as our next Medical Assistant Preceptor!

Frequently Asked Questions (FAQs) for Medical Assistant Preceptor Role at CVS Health
What are the main responsibilities of a Medical Assistant Preceptor at Oak Street Health?

As a Medical Assistant Preceptor at Oak Street Health, your main responsibilities include providing hands-on training for new hires, supporting ongoing education for existing staff, and ensuring the highest levels of care for our patients. You'll develop and implement training sessions, help new colleagues acclimate to their roles, and manage patient care activities like screening and vital sign checks during float coverage.

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What qualifications do I need to become a Medical Assistant Preceptor at Oak Street Health?

To apply for the Medical Assistant Preceptor role at Oak Street Health, you need to have state or national certification, experience as a medical assistant within the organization (preferably one year), and CPR or BLS certification. Experience with electronic medical records and a commitment to continuous education are also advantageous.

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How does the role of Medical Assistant Preceptor impact patient care at Oak Street Health?

The role of Medical Assistant Preceptor is crucial in enhancing patient care at Oak Street Health by ensuring that all team members are well-trained and comfortable in their roles. By mentoring and supporting new hires, you facilitate a higher standard of care which leads to improved health outcomes for patients and fosters a compassionate environment.

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What personal qualities are beneficial for a Medical Assistant Preceptor at Oak Street Health?

Success as a Medical Assistant Preceptor at Oak Street Health requires strong communication skills, a collaborative spirit, and a proactive attitude. Flexibility, problem-solving abilities, and a genuine passion for training and mentoring others are key attributes that help cultivate a positive and effective training environment.

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What opportunities for advancement exist for Medical Assistant Preceptors at Oak Street Health?

At Oak Street Health, Medical Assistant Preceptors have numerous opportunities for advancement. As you gain experience and demonstrate your skills, you may be considered for leadership positions or specialized roles within the organization that match your personal career goals and further expand your clinical expertise.

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Common Interview Questions for Medical Assistant Preceptor
Can you describe your experience with training new medical assistants?

When answering this question, provide specific examples of your training experiences. Illustrate how you tailored your training approach to fit different learning styles and emphasize the positive outcomes achieved—maybe a new hire's successful transition or enhanced team performance due to your guidance.

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How do you stay current with medical assisting best practices?

Discuss your methods for staying informed on industry trends, such as attending workshops, pursuing certifications, or engaging with professional networks. Highlight the importance of continuous education and adapting to the latest technologies or regulations in the field.

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What strategies do you implement to manage patient flow effectively?

Illustrate your understanding of patient flow management by outlining your strategies. Discuss how you prioritize tasks, delegate responsibilities, and maintain open communication with team members while ensuring patients receive prompt and quality care throughout their visit.

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How would you handle a situation where a new hire is struggling with their responsibilities?

Highlight your supportive approach by describing how you would assess the challenges faced by the new hire and collaborate with them to develop a tailored plan. Emphasize the importance of open communication and constructive feedback to encourage their growth.

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Can you give an example of how you've contributed to a positive team dynamic?

Share experiences where you fostered teamwork through collaboration and support. Highlight specific instances where your contribution resulted in a stronger team culture, such as celebrating successes together or providing assistance during busy periods.

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What do you consider the most important skill for a Medical Assistant Preceptor?

Discuss the importance of both technical skills and interpersonal skills. While technical abilities are crucial for training, the ability to communicate and connect with team members is vital for fostering a supportive atmosphere that encourages learning and growth.

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How do you prioritize your tasks in a busy clinic setting?

Explain your organization and time management techniques, such as using checklists or digital tools to prioritize daily tasks. Mention how you remain flexible to adjust to unexpected challenges while still meeting critical patient care needs.

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What are your thoughts on patient-centered care?

Articulate your understanding of patient-centered care as a model that prioritizes the needs and preferences of patients. Discuss how fostering strong patient relationships enriches the quality of care and helps to achieve better health outcomes.

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How would you create a learning plan for a new Medical Assistant?

Detail the steps you would take to assess a new Medical Assistant's strengths and areas for improvement, involving the creation of a structured learning plan that outlines goals and checkpoints for skill development tailored to their learning pace.

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Why do you want to work for Oak Street Health?

Express your alignment with Oak Street Health's mission to rebuild healthcare and the values that resonate with you, touching on your commitment to quality patient care, mentorship, and the desire to be part of an innovative organization that genuinely cares for its patients and staff.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 18, 2025

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