Product Manager - Generative AI and Analytics Solutions

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health’s Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, data science, AI (including generative AI), consulting approaches, product discipline and healthcare expertise to power innovative product applications to improve health outcomes and access to health care across all our businesses in CVS Health.

As the Product Manager of Generative AI and Analytics Solutions, you will collaborate with data science and engineering leaders to manage development, translate requirements, and design release plans. You'll work with UX/UI experts to ensure the best user experience and engage directly with users to understand their needs, address issues, and provide training. This role focuses on rapidly growing analytic products, including marketing analytics and generative AI solutions, offering significant career growth opportunities.

What You'll Do:

• Product Strategy & Vision: 
  • Facilitate development and communication of a clear product vision, strategy, and roadmap for data products supporting Growth Analytics objectives
  • Align data product strategies with business goals and marketing initiatives
• Product Development & Management: 
  • Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses
  • Lead the lifecycle of data products from ideation to scale to user support, ensuring continuous improvement and high user adoption
  • Define and prioritize the product backlog, create user stories / acceptance criteria, and manage roadmaps
  • Write detailed product specifications and translate into technical requirements
  • Coordinate testing of new features with cross-functional teams and users
  • Increase utilization through user training and engagement sessions
• Stakeholder Collaboration: 
  • Collaborate with business stakeholders, data scientists, data engineers, UI/UX designers, software engineers, analysts, and other stakeholders to develop and launch data-driven products
  • Gather feedback from business and analytics stakeholders to ensure products meet business needs.
• Performance & Analytics: 
  • Develop business cases and ROI analysis
  • Define OKRs and KPIs for generative AI and analytics products and track performance to ensure delivery of business value
  • Track development progress and communicate expectations to leadership
  • Demonstrate and support dissemination of best practices for product management, product development, release management and user support

This is a hybrid role in our CVS Health office in NYC (2 days/week onsite).

Required Skills:

• Product Management: Experience in Product Management including full product lifecycle, roadmap and prioritization, understanding customer needs and translating them into compelling product features.

• Agile Methodology: Experience with Agile development practices and tools (e.g., Jira, Figma) to streamline product development processes.

• Problem-Solving: Strong analytical and problem-solving skills. Ability to identify issues, craft solutions, and make data-driven decisions.

• Innovation & Curiosity: Interest in emerging technologies and curiosity to uncover innovation and drive product enhancements that meet business / user needs.

• Business Acumen: Understanding of business drivers and ability to translate them into product requirements. Proven track record at working cross-functionally in a matrixed organization.
• Communication: Excellent verbal and written communication. Ability to distill complex information in a clear and concise manner to technical, non-technical, and senior leader audiences.
• Technical Proficiency: Familiarity with data analytics, generative AI, machine learning, and data management tools. Comfortable collaborating closely with technical teams and navigating technical constraints.

Required Qualifications

• 3+ years' experience in working cross-functionally with data science and/or engineering teams
• 2+ years' experience in Product Management or Technical Product Management role
• 2+ years' experience working in an Agile framework and as a Product Owner/Manager
• 2+ years' experience with product development and related analytics project teams in enterprise level environments
• 1+ year of healthcare experience

Preferred Qualifications

• Experience building workflow applications that leverage GenAI
• Experience with Jira (or similar platform)
• Understanding of data science concepts
• Experience in healthcare, health insurance, tech, AI solutions or similar

Education

• Bachelor's degree required, preferably in: Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related field
• Master's degree or MBA preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$111,240.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.