Product Manager, Onboarding - (Vendor Sales & Operations)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Product Manager, Onboarding to join the Vendor Sales & Operations team on our journey to always deliver amazing experiences.

As part of our Vendor Team, you’ll be the driving force behind the success of thousands of restaurants, shops, and local businesses. Your contributions will empower vendors with advanced tools to manage their operations, boosting their visibility and reach. Every feature you help build will create growth opportunities for businesses of all sizes, strengthening Delivery Hero’s ecosystem and impact.

• Manage a technically demanding product area that impacts the vendor onboarding journey across 50+ countries where we operate. Your scope entails critical elements in the vendor onboarding journey, which include  menu setup, device shipment, and activation 

• Collaborate with the Vendor Operations teams globally to solve their pain points, which impact their operational efficiency and productivity 

• Lead the planning and execution of long-term product strategy while setting short-term priorities for the tech squad on a day-to-day basis

• Prioritize and manage the work of a cross-functional development team in tandem with the Engineering Manager

• Generate insights using data to make smarter decisions and build consensus on the product roadmap

• Manage expectations of stakeholders from 50+ countries and be transparent on progress and priorities

• 4+ years of experience in product management, with a strong track record of driving results across multi-market or multi-country product domains

• Experience in digitalizing and automating processes using CRM tools (e.g., Salesforce, HubSpot, SAP Sales Cloud) by challenging the status quo 

• Track record of successfully launching and constantly improving innovative products

• Ability to balance user needs with business priorities and provide a rationale behind your decisions

• Exceptional interpersonal skills; strong written and verbal communication skills

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.