Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Specialist, Product Operations - (Quick Commerce) (1-Year Fixed Term Contract) image - Rise Careers
Job details

Specialist, Product Operations - (Quick Commerce) (1-Year Fixed Term Contract)

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Specialist, Product Operations (1-Year Fixed Term Contract) to join our Quick Commerce team on our journey to always deliver amazing experiences. If you’re a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!  

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

This Specialist role will be part of the Product Operations Support Team which is responsible for resolving user issues and reporting product insights. Your primary focus will be on our Commercial tribe, ensuring the backbone of our Assortment, Promotions and Vendor operations are running smoothly.

Your typical day in the role will involve triaging bugs with your morning coffee then providing technical support accordingly. By lunch time you’re preparing a report to help Product Managers prioritize their backlog and meeting an Engineer to identify the root cause of a user issue. After replying to some questions coming in via Slack, your last meeting of the day is with a Designer to discuss UX feedback you’ve observed from user behavior. 

  • You will be the first point of contact for our global commercial and operational teams to solve their issues and support inquiries related to our Product Stack

  • You will troubleshoot bugs and work closely with Engineers to investigate and solve user issues, assessing the importance of the different issues based on their business impact and organizing your work around them

  • You will become an expert in our internal tools and processes, instructing others and creating documentation for internal teams as well as our end users

  • You will develop frameworks to generate actionable data-driven insights from bug reports and user feedback, which you will present to various stakeholders

  • You will identify and craft solutions to address user pain points and optimize processes, working closely with Product, Engineering and Design to prioritize them accordingly 

  • You will handle multiple topics at once while keeping clear, calm, and friendly communication to all stakeholders, even in the most stressful times

Qualifications

  • 2-4 years of experience in a Tech environment, working closely with Product and Engineering teams 

  • Eager to work in a fast-paced international environment, building relationships with Delivery Hero teams around the globe

  • Obsessed with solving problems, guided by a proactive attitude, creative thinking and a user-first mentality

  • Strong communicator with excellent English language skills in written and verbal, able to get ideas across effectively

  • Able to think strategically and work independently, structuring and owning projects end to end

  • Tech savvy and comfortable working with tools such as BigQuery, Looker and federated graphQL - coding skills or QA/Engineering experience are a big plus

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

  • Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

  • We offer 27 days holiday with an extra day on 2nd and 3rd year of service

  • We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

  • Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

  • Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

  • The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Delivery Hero Glassdoor Company Review
3.8 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Delivery Hero DE&I Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Delivery Hero
Delivery Hero CEO photo
Niklas Östberg
Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Fortune Brands Hybrid 520 Lake Cook Road, Deerfield, ILLINOIS
Posted 4 days ago

Fortune Brands is seeking an Associate Product Line Manager to drive growth and profitability across product categories in a hybrid Deerfield, IL environment.

Photo of the Rise User
Abridge Hybrid San Francisco
Posted 12 days ago

Lead the creation and deployment of cutting-edge AI healthcare products at Abridge, empowering clinicians and enhancing patient care.

Photo of the Rise User
Jun Group Hybrid New York, United States
Posted 2 days ago

Senior Product Manager needed to lead innovative ad tech product development at Jun Group, a company committed to user-consent and intelligent advertising.

Photo of the Rise User
Posted 3 days ago

LTK is hiring a Senior Product Manager to drive innovative messaging strategies that connect creators with their audiences and boost engagement on a global platform.

Photo of the Rise User

Experienced Senior Director needed to drive product management for crypto payments at Bounteous, a premier digital transformation consultancy.

Photo of the Rise User
Posted 10 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead AI-powered personalization strategies as a Senior Manager of Digital Product Management at American Express, driving innovative customer-centric fintech products.

Photo of the Rise User
Posted 8 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Contribute to American Express's data product strategy as an Associate Digital Product Manager, driving agile development and stakeholder collaboration.

Photo of the Rise User
RingCentral Hybrid Belmont, California
Posted 5 days ago

RingCentral invites a Senior Product Manager with expertise in conversational AI and platform development to drive innovations in human-AI interactions and scalable agent orchestration.

Photo of the Rise User
Posted 9 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Innovative financial services firm American Express is looking for Associate Digital Product Managers to drive agile product initiatives within their Enterprise Data Management & Products group.

Columbia Sportswear Company Hybrid Portland, Oregon, United States of America
Posted 17 hours ago

Lead Columbia Sportswear’s global sportswear product strategy as Senior Director, driving innovation and cross-functional alignment.

Photo of the Rise User
Posted 3 days ago

A leading fintech, Rain, invites a detail-oriented Senior Product Analyst to enhance customer onboarding and product usage through data-driven insights.

Drive innovation and operational excellence as a Director/Consultant in Cash Management at a prominent financial institution, working with cross-functional teams to deliver outstanding customer solutions.

Photo of the Rise User
Office Depot Hybrid Boca Raton, Florida, United States
Posted 8 days ago

Lead product strategy and portfolio growth as Senior Director of Product Management at The ODP Corporation in a fully remote capacity.

Our mission is to deliver an amazing experience, fast, easy, and to your door.

243 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 28, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Care Representative at Gas South
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Service Representative at TaxRise
Photo of the Rise User
Someone from OH, Cincinnati just viewed Life Science Content and Community Specialist at Quartzy