Custodial Services Manager

• Develops annual priorities and goals for the custodial services team.
• Supervises two direct reports and leads and trains the custodial team in accomplishing Museum-wide objectives.
• DEAI (diversity, equity, access and inclusion): Creates time for personal and professional growth in DEAI for self and team. Works with the team to ensure DEAI is embedded in our practices and relationships across the team and community. Is a champion for the value of DEAI in our work with each other and our audiences.
• Prepares annual budget for custodial services, including labor, supplies, equipment acquisition and repair, and special projects.
• Ensures staffing levels are appropriate to meet the needs of the Museum.
• Conducts daily update calls with supervisors to reviews daily event details, outstanding work orders, labor reports and alerts, employee issues, staffing needs, customer issues, inventory supply and equipment needs and status.

Minimum Qualifications/Requirements

• 5 years’ experience in the cleaning or building maintenance industries with basic knowledge of cleaning chemicals and floor work techniques.
• 3 years’ experience supervising staff.  
• 18 years of age or older.
• Ability to work variable hours and a flexible schedule, as needed, to accommodate museum activities which may include weekends or on-call.  

Ideal Candidate Will Be/Have

• Bilingual English/Spanish for written documents and oral conversations.
• Acumen for team building among large, diverse crew that work different shifts.
• DEAI (diversity, equity, access and inclusion) experience: building or collaborating with diverse teams. A commitment to DEAI and advancing our work to increase the number and diversity of people who connect with the Museum around nature and science in ways that are meaningful to them.
• Proven ability to lead with understanding and empathy, while maintaining high cleaning standards and accountability.
• Ability to create a shared vision for the team and motivate them to work towards common goals.
• Proven record of accomplishment in commercial custodial management or building maintenance, including supervision of multiple shifts.
• High degree of professionalism, trustworthiness and integrity.

Working Conditions

• Ability to work in crowded conditions in busy public spaces, including restocking restrooms, spot cleaning and removing trash.
• Ability to stand for extended periods of time, up to 90% of time.   
• Capable of standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift.
• Ability to walk from one work site to another, and can cover distances of 5 miles per shift in the complex.
• Seasonal exposure to heat and cold is encountered when working outdoors. May be exposed to extreme heat (above 100 degrees) or cold (below 32 degrees) for periods of more than 1 hour.
• Visual acuity to work with machinery and tools.
• Capable of pushing and pulling a cleaning cart, or various equipment (over 100 lb.) on tile and carpeted floors continuously throughout a shift.
• Capable of pushing and pulling furniture and equipment (25 – 100 lb.) frequently.
• May be exposed to blood borne pathogens, norovirus and fecal material. 
• Must have working knowledge for reading/interpreting SDS sheet and be able to handle/interact with all chemicals used in the department (i.e., bleach, wax, Virex, etc.).
• Must be willing and able to withstand exposure to dust and fumes associated with cleaning agents.

Application Instructions