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Senior Product Manager - Strategic Clients

About Dialectica

Dialectica is a B2B information services firm that serves the world's top business professionals, enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory and a Best Workplace.

About the role

We are seeking an experienced Senior Product Manager to lead the development of services for our Strategic Clients, including top-tier consultancies. This role will focus on optimising integration with client platforms and enhancing workflows for key services like Expert Interviews, Surveys, and related assets such as Transcripts and Recordings.

In this position, you’ll blend technical product management, project leadership, and strategic relationship-building skills. You’ll be at the forefront of our client relationships, collaborating directly with both internal and client technical teams to drive results and ensure successful integrations and partnerships.

Key areas of impact include:

  • Guiding API development to streamline Dialectica-Client platform interactions.
  • Collaborating with internal and third-party engineering teams to maintain high service standards.
  • Advocating for additional capabilities from Dialectica’s product teams to strengthen Strategic Client relationships.

Key Responsibilities

  • Leadership and Strategy
    • Define and execute a strategy for Strategic Client integrations, working with senior leadership and VPs of key accounts.
    • Inspire and align the development team with clear objectives, emphasising value delivery for our Strategic Clients.
  • Relationship Management
    • Partner closely with account managers to prioritise and address client needs.
    • Engage directly with client development teams to set, manage, and exceed expectations.
    • Foster true collaborative partnerships, positioning Dialectica as a trusted advisor for client success.
  • Product Development
    • Drive ongoing enhancement of our platform’s feature set, ensuring Dialectica remains a valuable partner through optimised performance and innovative features.
  • Project Management
    • Collaborate with Tech and Program Management teams to deliver on client requirements, ensuring smooth project execution and clarity of outcomes.
  • Quality Assurance
    • Implement robust feedback loops with clients and internal users to improve satisfaction, engagement, and service quality.

About you

You are a proactive, technically adept product manager with a strong understanding of the Expert Network Services and broader Information Services industries. You excel at balancing technical needs with client relationship goals and have a track record of success in platform integrations and API development.

Requirements

Essential 

  • 5+ years of product management experience in a data-driven, technology-focused organisation.
  • Proven experience leading technical products, projects, and teams.
  • Deep understanding of strategic consultancy processes and analysis.
  • Strong leadership, communication, and project management skills.
  • Hands-on experience with platform integrations and API development.
  • Collaborative mindset, with the ability to thrive in a dynamic, fast-paced environment.
  • Exceptional problem-solving skills and attention to detail.

Desirable

  • Familiarity with data privacy regulations and best practices.
  • Experience in Expert Network services or Strategic Consultancy.
  • Competitive salary and performance-based bonuses.
  • Comprehensive health insurance and wellness programs.
  • Opportunities for professional development and career growth.
  • Flexible working arrangements and a supportive work environment.
  • Access to industry events, networking opportunities, and cutting-edge resources.
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CEO of Dialectica
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George Tsarouchas
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Average salary estimate

$130000 / YEARLY (est.)
min
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$100000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Product Manager - Strategic Clients, Dialectica

At Dialectica, we're on a mission to revolutionize the way business professionals access information and insight, and we're looking for a Senior Product Manager to join our dynamic team! This role is crucial as you'll lead the development of services tailored specifically for our Strategic Clients, which includes top-tier consultancies. Your expertise will be instrumental in optimizing integration with client platforms, enhancing the workflows of key services like Expert Interviews, Surveys, and the related assets such as Transcripts and Recordings. In this vibrant role, you’ll not only blend technical product management and strategic relationship-building skills but also engage directly with both our internal teams and those of our clients to drive impactful results. You will be responsible for guiding API development to streamline interactions and collaborating with engineering teams to maintain high service standards. Together with our senior leadership and key account VPs, you’ll define and execute strategies to enhance our client integrations while inspiring the development team to focus on delivering exceptional value. If you're a proactive professional with over 5 years of experience in product management and a familiarity with platform integrations, we would love to have you on board to continue our tradition of excellence. At Dialectica, you won’t just be fulfilling a role - you will be shaping the future of knowledge-sharing in a company recognized as a Top Employer and one of Europe’s fastest-growing companies. Let’s make an impact together!

Frequently Asked Questions (FAQs) for Senior Product Manager - Strategic Clients Role at Dialectica
What does a Senior Product Manager at Dialectica do?

A Senior Product Manager at Dialectica drives the development of services for Strategic Clients, focusing on optimizing integrations with client platforms and improving workflows for key services. This role involves a mix of project management, technical product development, and strategic relationship-building to ensure Dialectica remains a trusted partner.

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What qualifications are needed for the Senior Product Manager role at Dialectica?

Candidates should have over 5 years of product management experience within technology-focused organizations, proven track records in leading technical projects, and a solid understanding of strategic consultancy processes. Hands-on experience with platform integrations and API development is also essential.

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What skills are essential for a Senior Product Manager at Dialectica?

A successful Senior Product Manager at Dialectica must possess strong leadership, communication, and project management skills. Additionally, being technically adept, having exceptional problem-solving abilities, and a collaborative mindset are crucial for thriving in this role.

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What will the Senior Product Manager's day-to-day responsibilities include at Dialectica?

Daily responsibilities will include leading strategic discussions, managing client relationships, guiding API development, overseeing platform enhancements, collaborating with technical teams, and implementing feedback loops to continuously improve service quality.

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How does Dialectica support the professional growth of Senior Product Managers?

Dialectica offers various opportunities for professional development including continuous learning initiatives, access to industry events, networking opportunities, and flexible work arrangements to help Senior Product Managers grow their careers.

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What kind of working environment can a Senior Product Manager expect at Dialectica?

At Dialectica, you'll find a supportive and vibrant work environment, with an emphasis on collaboration and innovation. The company culture prioritizes wellness, offering comprehensive health insurance and wellness programs to ensure employees are happy and productive.

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What is the strategic significance of the Senior Product Manager role at Dialectica?

The Senior Product Manager plays a strategic role in defining and executing client integration strategies that are critical for maintaining Dialectica's position as a trusted advisor. This position also highlights the importance of aligning development initiatives with client needs, ensuring satisfaction and long-term partnerships.

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Common Interview Questions for Senior Product Manager - Strategic Clients
Can you describe your experience with platform integrations as a Senior Product Manager?

When asked about your experience with platform integrations, highlight specific projects where you led integration efforts. Speak about the tools and technologies used, any challenges faced, and how you ensured stakeholder satisfaction throughout the process.

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How do you prioritize tasks in a dynamic environment as a Senior Product Manager?

To answer this question, illustrate your approach to prioritization by discussing frameworks you use, how you involve stakeholders in the decision-making process, and examples where you've successfully balanced conflicting priorities while maintaining focus on strategic goals.

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What strategies do you employ to build strong client relationships?

Share examples of how you've previously fostered client relationships through communication, trust-building initiatives, and collaboration. Discuss the importance of understanding client needs and how you keep them engaged throughout the project lifecycle.

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How do you manage feedback loops with clients to enhance product quality?

Talk about the methods you use for collecting and implementing client feedback, such as surveys, interviews, or feedback sessions. Provide discussion on how you’ve successfully adapted products based on client suggestions to improve their overall satisfaction.

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Can you describe your approach to leading a development team?

Discuss your leadership style, how you inspire and motivate team members, and specific examples of leading a team toward achieving objectives. Mention how you align team goals with company objectives while creating an inclusive environment.

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What is your understanding of the Expert Network Services industry?

Demonstrate your knowledge of the Expert Network Services industry by discussing its significance, key players, and the role of technology in streamlining processes. Highlight any relevant experiences you have within this sector.

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How do you evaluate the success of a product or feature after its launch?

Share your approach to successful product evaluation post-launch, discussing metrics you rely on, stakeholder feedback, and methods for analyzing user engagement. Include examples of how you’ve refined tactics based on this evaluation.

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What challenges have you faced in product management, and how did you overcome them?

Provide a specific example of a significant challenge in your previous roles—whether technical, team-related, or time constraint—followed by the steps you took to overcome it and the results you achieved.

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How do you stay current with industry trends as a Senior Product Manager?

Discuss the resources you use to stay updated on industry trends, such as attending conferences, participating in webinars, or following influential thought leaders. Explain how this knowledge impacts your decision-making processes.

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Why do you want to work at Dialectica as a Senior Product Manager?

Tailor your response to reflect your appreciation for Dialectica’s mission and values. Express enthusiasm for being part of a growing company that prioritizes client success and innovation in the B2B information services sector.

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Achieve unparalleled customer recognition as the most trusted and innovative knowledge-sharing platform in the world while building a truly great organization that attracts and cultivates top talent.

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Full-time, remote
DATE POSTED
November 29, 2024

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