Lead Admission Coordinator - SUD

PaRC (Prevention and Recovery Center) is looking for talented healthcare professionals to join our team!

Part of the Discovery Behavioral Health family of brands, we are dedicated to helping our patients and their families cope with alcohol and substance abuse and find a path of hope, health and healing.

Our success and outstanding reputation for quality programs in the field of recovery depend on the motivated, enterprising and qualified professionals we recruit and retain. Our employees are caring and committed. They enable us to give exceptional and pioneering treatment and the tools individuals and their families need to reclaim sobriety and pursue rich lives.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $60-70k per year

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You! 

We are dedicated to empowering our employees with their professional and personal development by providing:

• 401(k) 
• Healthcare benefits
• Vacation and sick days
• Employee referral program
• Employee discounts to various stores, amusement parks, events, etc.
• Continuing education (CE) programs and training
• Weekly training opportunities
• Advancement opportunities within the organization

A Lead Admission Coordinator must demonstrate a personal dedication towards finding appropriate placement for our prospective clients. Observes and coaches the admissions department team members. Assists with trainings and employee engagement within the admissions department. With an emphasis on quality and urgency, a Lead Admissions Coordinator is expected to communicate seamlessly with clients, families, providers, and internal staff to ensure our prospective clients receive timely access to care. 

Responsibilities

• Arrive on time and work the duration of their scheduled shifts.  Lead Coordinators must also be willing to work outside of normal business hours, and on-call, when needed.
• Ability to maintain a professional demeanor, always. A Lead Admission Coordinator must uphold a high standard of communication, behavior and attitude when communicating with team members, clients, patients, and other professionals.
• Ability to always work as an active team leader
• Ability to problem solve from a solution-based place
• Speak clearly, concisely and with passion about DBH service offerings
• Make daily contact and prompt follow up with all active cases
• Convey authentic empathy and compassion through words and tone of voice
• Able to effectively communicate the features, advantages, and benefits of the program
• Ability to manage and prioritize daily work within acceptable departmental time frames
• Verifies insurance benefits and completes necessary documentation
• Ability to discuss and explain insurance benefits to patients and their family.
• Provide an estimate of financial responsibility to the patient and their family.
• Provides detailed assessments on prospective clients which assures the client is an appropriate admission to the facility.
• Reports impending admissions to all necessary departments
• Knowledge and ability to work with designated software platforms

For a virtual tour of the facility, please visit our website at parcbh.com.

• Computer competence in Microsoft Office.
• Working knowledge of (EMR) Electronic Medical Record and (CRM) Customer Relationship Management Software programs recommended.
• Previous experience working in the addiction treatment field required
• Specialized training or working knowledge in chemical dependency treatment required
• Knowledge and understanding of addiction recovery programs

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.  

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing, including cannabis. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.