Global Initiatives Project Manager - EMEA (Remote)

As a Global Initiatives Project Manager at dLocal, you will lead strategic initiatives that enhance our Payins operations globally. This includes working cross-functionally to define global standards and coordinating with external partners for scalable solutions. Your focus will be on optimizing performance and facilitating smooth change management processes for new tools and workflows.

Candidates applying for the Global Initiatives Project Manager role at dLocal should have a minimum of 3 years of experience in project management, operations, or consulting within fintech or tech industries. A detail-oriented mindset, stakeholder management skills, along with fluency in English are crucial. Knowledge of the card-not-present payment ecosystem is a significant advantage.

dLocal offers a flexible remote work culture that allows Global Initiatives Project Managers the freedom to work from anywhere, fostering a work-life balance that enhances creativity and productivity. Additionally, the company provides a supportive ecosystem that prioritizes professional development and personal well-being.

At dLocal, project management typically involves collaborative tools and methodologies that promote efficiency and communication. The use of data-driven approaches to track project performance is emphasized, enabling managers to make informed decisions and continuously optimize operational processes across global teams.

As a Global Initiatives Project Manager at dLocal, you can expect to be part of a vibrant, multicultural team that thrives on collaboration and innovation. The work environment is dynamic and fast-paced, with a strong focus on collective success and personal growth.

In managing cross-functional projects, it's essential to outline specific examples where you orchestrated collaboration across different teams. Highlight how you facilitated communication, addressed conflicts, and aligned objectives, ensuring everyone worked toward a common goal.

Share your approach to prioritization, such as assessing project impact, stakeholder needs, and urgency. Provide examples of your decision-making process and tools you use to stay organized, including setting clear timelines and deliverables.

Discuss strategies like setting clear expectations, recognizing team achievements, and fostering an inclusive culture. Emphasize your ability to create a shared vision and how you adapt your communication style to meet the needs of diverse team members.

It’s important to recount a specific challenge, detailing the context and your response. Focus on problem-solving techniques you employed, how you sought input from stakeholders, and the outcome of your efforts, showcasing resilience and adaptability.

Talk about techniques for conflict resolution, highlighting your focus on communication and understanding different perspectives. You can explain how you would work towards a compromise or implement changes based on stakeholder feedback while aligning with project goals.

Mention key performance indicators (KPIs) relevant to project outcomes, such as timeliness, budget adherence, stakeholder satisfaction, and overall impact on organizational goals. Describe how you track and report these metrics to ensure transparency and accountability.

Share your methods for ensuring alignment, such as regular check-ins, status updates, and collaborative goal-setting sessions. Discuss the tools and technologies you utilize to keep everyone informed and engaged throughout the project lifecycle.

Explain your approach to change management, emphasizing the importance of stakeholder communication and support. Provide specific examples of changes you've implemented and how you facilitated their acceptance among team members, utilizing feedback for continuous improvement.

Discuss the project management tools you are familiar with, such as Asana, Trello, or JIRA. Explain how these tools facilitate your workflow, enhance communication among team members, and help in tracking project progress effectively.

Describe your flexibility in adapting management styles based on team culture and individual preferences. Provide examples of how you tailored your approach to improve collaboration and productivity, ensuring that team members feel supported and empowered.