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Assistant Manager(05930) - 1304 Highway 35 S Suite F

Job Description

ABOUT THE JOB

LOCALLY OWNED AND OPERATED


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(05930) - 1304 Highway 35 S Suite F, Domino's

At Domino's Pizza, located at 1304 Highway 35 S Suite F, we're on the hunt for a dynamic Assistant Manager who can help lead our team to excellence! If you’ve always had a knack for taking charge and ensuring everything runs smoothly, this position is perfect for you. As an Assistant Manager, you will oversee operations during your shifts, ensuring that every customer has a delightful experience and that your crew is engaged and following company policies. We value judgment, math skills, and the ability to multitask. Your duties will include managing cost controls, inventory, customer relations, and staff supervision, along with adhering to our impeccable standards of service. Join our fun and flexible team culture where there are opportunities for advancement from Assistant to General Manager and beyond! You don't just help us make pizza; you drive our success as the best pizza delivery company in the world. This is more than just a job—it's a career filled with opportunities for growth and development. So if you're ready to take on a leadership role and make a real impact, apply now and become an integral part of our Domino's family!

Frequently Asked Questions (FAQs) for Assistant Manager(05930) - 1304 Highway 35 S Suite F Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing customer relations, and creating an efficient work environment. You will also be responsible for inventory and cash control, ensuring excellent customer service, and leading your team by example. Maintaining adherence to company policies is crucial, and you will mentor your crew while driving sales and profitability.

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What qualifications are required to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates typically should have previous experience in a management or supervisory role within the food service industry. Strong judgment, excellent math skills, and the ability to multitask are essential. A valid driver's license and the ability to lift and carry heavy items are also required. Leadership skills, commitment to customer satisfaction, and the willingness to follow company policies are must-haves!

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How does working as an Assistant Manager at Domino's Pizza provide advancement opportunities?

Working as an Assistant Manager at Domino's Pizza opens the door to multiple advancement opportunities. Many successful team members began their careers in entry-level positions and progressed to General Manager or even franchise ownership. The skills and experience you gain in this role prepare you for greater responsibilities and career growth within the company.

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What skills are essential for an Assistant Manager at Domino's Pizza?

Essential skills for an Assistant Manager at Domino's Pizza include strong leadership abilities, excellent communication skills, and the capability to manage staff effectively. It is vital to demonstrate strong organizational skills, problem-solving abilities, and proficiency in financial monitoring, including cash control and cost management. A commitment to customer service excellence and team development is equally important.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced. You will work alongside a dedicated team, maintaining a fun and flexible atmosphere while ensuring that operations run smoothly. The role involves both in-store management and delivering exceptional customer service, requiring interaction with team members and customers regularly. Adaptability, teamwork, and a positive attitude are essential to thrive in this environment.

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Common Interview Questions for Assistant Manager(05930) - 1304 Highway 35 S Suite F
How would you handle a difficult customer as an Assistant Manager?

When faced with a difficult customer, it’s essential to remain calm and actively listen to their concerns. I would empathize with their situation, apologize for any inconvenience, and find a solution that addresses their needs while adhering to company policies. Ensuring customer satisfaction is a priority, and I would follow up after the interaction to confirm their satisfaction.

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What strategies would you implement to motivate your team as an Assistant Manager?

To motivate my team as an Assistant Manager, I would focus on fostering a positive work environment by recognizing and celebrating their achievements. I would set clear expectations and provide regular feedback, ensuring everyone feels valued and engaged. Encouraging open communication and team-building activities can also enhance morale and collaboration.

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Can you describe a time when you had to solve a problem quickly?

Certainly! In a previous role, we faced an unexpected staffing issue during peak hours. I quickly assessed the situation, communicated with my team, and redistributed tasks to ensure all customer orders were handled efficiently. By maintaining calm and re-prioritizing tasks, we were able to serve customers promptly without sacrificing quality.

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What experience do you have with managing inventory as an Assistant Manager?

I have extensive experience managing inventory by implementing systems for regular stock checks. I ensure that orders are timely, monitor usage patterns, and evaluate supplier performance. This proactive approach helps avoid shortages and reduces waste, ultimately contributing to improved profitability.

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How would you ensure that all employees follow company policies and procedures?

Ensuring adherence to company policies begins with training and clear communication. I would regularly reinforce the importance of these policies during team meetings and through one-on-one interactions. Additionally, I would model compliance myself and address non-compliance immediately to maintain accountability within the team.

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How do you prioritize tasks during busy shifts as an Assistant Manager?

During busy shifts, I prioritize tasks by assessing immediate operational needs and customer demands. I create a task list that focuses on urgent matters, like order fulfillment and team support while delegating responsibilities based on each crew member's strengths. This strategy keeps the focus on effective workflow and maintaining high service standards.

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What approach do you take to training new employees?

My approach to training new employees is hands-on and supportive. I believe in pairing new hires with experienced team members for shadowing and practical learning. This method, combined with structured training sessions covering company policy and role expectations, helps new employees feel confident and equipped to succeed.

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What steps would you take to ensure customer satisfaction?

To ensure customer satisfaction, I would focus on delivering excellent service by training my team to be attentive and responsive. I would encourage staff to actively engage with customers and address any concerns promptly. Additionally, I would implement feedback systems to continuously improve our service based on customer insights.

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How do you keep track of cost controls and profitability?

I keep track of cost controls and profitability by regularly reviewing financial reports and inventory levels. I work closely with accounting tools to monitor expenses and identify areas for improvement. Furthermore, I implement strategies such as minimizing waste and optimizing staff schedules to ensure we maximize our profit margins.

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What do you think are the most important qualities of a successful Assistant Manager?

A successful Assistant Manager should possess strong leadership skills, the ability to communicate effectively, and a customer-centric mindset. They should be adept at problem-solving and multitasking, ensuring that operations run smoothly while maintaining high-quality service. Flexibility and adaptability also play key roles in navigating the fast-paced environment of a pizza establishment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 18, 2025

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