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Customer Service Rep(02694) - 1209 N. Court St.

Company Description

You got game? You got spring in your step? You want the best job in the world? Want schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you

Job Description

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means we have lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line, we are bound to have the thing just for you.

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the work requires exceptional team members working together. At Domino's our people come first!

CSR’s must be at least 16 years of age. Upon turning 18, CSR may also be required to prepare food as well as taking orders and processing cash register transactions.
Work Conditions
Exposure To:
Varying and Adverse Weather when Performing Outside Tasks
In-Store Temperatures Ranging from 36-90 Degrees (based on cooler and oven areas)
Sudden Changes in Temperature from Work Area to Outside
Fumes from Food Odors
Exposure to Cornmeal Dust
Cramped Working Quarters in Some Areas
Hot Surfaces/Tools from Oven up to 500 Degrees or Higher
Sharp Edges and Moving Mechanical Parts.
Senses
Speaking and Hearing Clearly when Communicating with Others
Near and Mid-Range Vision for Most In-Store Tasks
Accurate Depth Perception
Ability to Decipher Hot and Cold Surfaces.
Temperament
Ability to Direct Activities
Perform Repetitive Tasks
Work Alone or with Others
Work under Stress
Meet Strict Quality Standards
Analyze and Compile Data
Make Professional Judgements and Decisions
Physical Requirements (Included but not Limited To)
Standing for Long Periods of Time
Walking on Various Floor Types
Sitting (Completion of Administrative Duties and On-Line Training)
Lifting Package Weight of up to 50lbs, up to 3’x1.5’ in Dimension from Floor to Shelves up to 72” High
Carrying Weight up to 30lbs (Moving Product from Storage to Work Area)
Climbing (Changing of Signage, Washing Walls, Performing Maintenance)
Stooping/Bending/Crouching/Squatting/Reaching to Access Product & Prepare Food to Fulfill Orders
Extended Use of Hands to Manipulate Dough and Use Tools Necessary to Prepare Orders and Maintain 

Qualifications

General Job Duties for all Store Team Members(some restrictions apply for minors)
Operate all Equipment
Stock Ingredients from Delivery for Daily Use
Prepare Product
Receive and Process Customer Orders
Complete Inventory and Associated Paperwork
Maintain a Clean Restaurant Facility
Successfully Complete Required Training and Job Orientation
Comprehend and Give Correct Written Instructions
Professionally Communicate Verbally with Customers and Staff Both In-Person and by Phone
Calculate Basic Math (addition, subtraction, multiplication, division) Quickly and Accurately.
Accuracy in Money Handling
Rapid, Accurate Hand-Eye Coordination
Basic Computer Knowledge for Order Entry and Administrative Duties as Needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$27000 / YEARLY (est.)
min
max
$24000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(02694) - 1209 N. Court St., Domino's

Are you ready to join a team where personality and passion for service are the bread and butter of what we do? At Domino's, located at 1209 N. Court St. in Medina, OH, we are on the lookout for enthusiastic Customer Service Representatives (CSRs) like you! This isn't just a job; it's a chance to thrive in a dynamic work environment where your growth is a priority. Whether you're looking for part-time, full-time, or just a fun side gig, we've got flexible schedules that accommodate your lifestyle. As a CSR at Domino's, you'll engage directly with our customers, taking orders and processing transactions all while ensuring they have a delightful experience. Your responsibilities might even expand to food preparation once you turn 18, giving you a variety of skills to bring to the table. We value teamwork, and whether you're in-store or delivering delicious pizzas, you'll have opportunities for advancement and learning. But don’t worry - we provide comprehensive training and support, so you're well-prepared to meet our high standards of quality service. Plus, you’ll work in a dynamic environment with ever-changing tasks, making each shift exciting. So if you have excellent people skills, a positive attitude, and a willingness to jump in and help, Domino's is the perfect spot for you to shine. Why not take a chance and explore this fantastic opportunity to grow with the world’s best pizza delivery company?

Frequently Asked Questions (FAQs) for Customer Service Rep(02694) - 1209 N. Court St. Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's?

As a Customer Service Rep (CSR) at Domino's, you will be responsible for taking customer orders, processing payments, and ensuring satisfaction with our service. You'll also assist with food preparation and inventory management as needed. Your role will be dynamic, and we promise every day will bring something new.

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What qualifications do I need to apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Rep position at Domino's, you need to be at least 16 years old. Once you turn 18, you can take on additional responsibilities, including food preparation. If you have great communication skills and can work well in a team, you're perfect for this role!

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Is previous experience required to work as a Customer Service Rep at Domino's?

No previous experience is necessary to apply for the Customer Service Rep position at Domino's! We are looking for individuals with a great attitude and a willingness to learn. We provide comprehensive training to help you succeed in your new role.

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What is the work environment like for Customer Service Reps at Domino's?

The work environment for Customer Service Reps at Domino's is fast-paced and exciting! You will often shift between working in-store with a bustling team and delivering orders to customers. We pride ourselves on maintaining a collaborative atmosphere where everyone supports one another.

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What opportunities for advancement exist for Customer Service Reps at Domino's?

At Domino's, we believe in promoting from within. Customer Service Reps have numerous opportunities for advancement within the company, potentially moving into management roles or specialized positions as you develop your skills and gain experience. Your growth is important to us!

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What are the typical working hours for a Customer Service Rep at Domino's?

The working hours for a Customer Service Rep at Domino's can vary. We offer flexible scheduling that includes part-time and full-time shifts during the busy hours throughout the day and evening. You can choose hours that fit your lifestyle!

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What should I expect during the application process for a Customer Service Rep at Domino's?

During the application process for a Customer Service Rep at Domino's, you can expect to fill out an online application form, possibly attend an interview, and participate in a training program if hired. We aim to make the process straightforward and friendly!

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Common Interview Questions for Customer Service Rep(02694) - 1209 N. Court St.
How would you handle a difficult customer as a Customer Service Rep at Domino's?

When facing a difficult customer, it's essential to listen actively and empathize with their concerns. Stay calm and polite, outline potential solutions, and ensure the customer feels heard. Highlight the importance of teamwork in resolving customer issues effectively.

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Can you provide an example of how you have worked in a team before?

Describe a specific instance where you collaborated with others, perhaps in school or previous jobs. Focus on communication, supporting your teammates, and achieving a common goal, relating it back to the team-oriented culture at Domino's.

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What do you think are the most important qualities for a Customer Service Rep?

Key qualities for a Customer Service Rep include excellent communication skills, patience, attention to detail, and a positive attitude. These traits help in providing outstanding customer service, which is at the core of our mission at Domino's.

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How do you prioritize tasks as a Customer Service Representative?

Explain how you stay organized and focus on essential tasks first, especially during busy periods. Mention using checklists or prioritizing customer orders to ensure efficiency in service delivery, echoing Domino's commitment to quality.

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Why do you want to work at Domino's as a Customer Service Rep?

Your enthusiasm for the brand and its values should shine through. Discuss your interest in food service and how Domino's focus on team spirit and community aligns with your personal goals and values.

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Describe a time when you provided excellent customer service.

Share a specific example where you went above and beyond for a customer. Highlight your problem-solving skills and how your actions resulted in a positive experience for the customer, tying it back to the service ethos at Domino's.

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How would you handle a situation where you made a mistake on an order?

Speak about taking responsibility for the error, how you would rectify the situation promptly, and ensure customer satisfaction. Emphasize the significance of integrity in maintaining reliable service at Domino's.

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What measures would you take to ensure a clean and safe working environment?

Discuss the importance of cleanliness in the food service industry and your commitment to safety procedures, including proper hygiene practices and adherence to company cleanliness standards at Domino's.

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How would you promote teamwork in the store as a Customer Service Rep?

Talk about fostering open communication, solving problems together, and creating a supportive environment. Emphasize how successful teamwork contributes to an efficient operation and enhances customer service.

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What do you think sets Domino's apart from other pizza delivery companies?

Identify unique aspects of Domino's, like its commitment to quality, speedy service, and a strong team culture. Relate these elements to your personal values and how they align with your desire to be a part of this team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
November 28, 2024

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