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Customer Service Rep(04156) - 3505 Baker Road

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!

Duties & Responsibilities:


We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.

Your job responsibilities would include (but are not limited to):

  • Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
  • Operating the cash register and collecting payment from customers.
  • Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
  • Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
  • Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
  • Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:

  • Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
  • The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
  • Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
  • You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you! We offer weekly pay. Apply now!

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(04156) - 3505 Baker Road, Domino's

If you're looking to kickstart your career or simply want to earn some extra cash, becoming a Customer Service Rep at Domino's Pizza located at 3505 Baker Road is the perfect opportunity for you! We’re on the lookout for vibrant individuals who not only have the hustle but also know how to keep it friendly. In this role, you will immerse yourself in a fast-paced and lively environment while delivering world-class customer service. You’ll greet customers with a warm smile, take their orders both in person and over the phone, and operate the cash register like a pro! If you think you can whip up delicious pizzas while maintaining cleanliness and adhering to our high standards, we want to hear from you! Teamwork is key here; our success as a restaurant relies on employees who work well together and bring positive energy each shift. With flexible hours, alongside the chance to grow within the company, you can find your work-life balance here. Whether you're aiming for a primary job or a secondary gig, we’re confident you'll enjoy contributing to our vibrant team and creating memorable experiences for our customers. Plus, who doesn’t love pizza? We offer weekly pay, so you'll feel rewarded right away. So, if you're at least 16 years old, full of enthusiasm, and ready to join a hardworking team, drop us a line and let’s get started on this exciting journey together!

Frequently Asked Questions (FAQs) for Customer Service Rep(04156) - 3505 Baker Road Role at Domino's
What are the daily tasks of a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, your daily tasks include greeting customers, taking orders, operating the cash register, and ensuring pizza is made quickly and accurately. Customer interaction is fundamental—keeping a friendly demeanor while providing excellent service is what keeps customers coming back!

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What qualities should I have to work as a Customer Service Rep at Domino's?

To thrive as a Customer Service Rep at Domino's Pizza, you should possess a friendly attitude, excellent communication skills, and the ability to work well in a team. Being punctual and willing to work flexible hours, especially during busy times, is also important. Training will help with the specifics, but your personality shines!

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How flexible are the working hours for a Customer Service Rep at Domino's Pizza?

Working hours for a Customer Service Rep at Domino's Pizza are quite flexible. Since our stores are open 365 days a year, including weekends and holidays, we accommodate different schedules. Flexibility is key, especially during peak hours when we need team members the most.

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What is the minimum age requirement to work as a Customer Service Rep at Domino's?

To apply for the Customer Service Rep position at Domino's Pizza, you need to be at least 16 years old. This allows us to welcome younger talent who can bring enthusiasm and learn valuable skills in the workforce.

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Is there room for growth as a Customer Service Rep at Domino's Pizza?

Absolutely! Working as a Customer Service Rep at Domino's Pizza can open many doors for advancement. With dedication and the right attitude, team members often move into management positions or other roles within the growing company.

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How does the training process work for a Customer Service Rep at Domino's?

Training for a Customer Service Rep at Domino's Pizza is thorough and hands-on. You'll learn phone etiquette, cash register operations, and how to make perfect pizzas—all while receiving guidance from experienced team members. This supportive training helps you build confidence quickly!

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What benefits does Domino's Pizza offer to its Customer Service Reps?

At Domino's Pizza, Customer Service Reps usually receive weekly pay, flexible working hours, and a fun work environment. Additionally, there are opportunities for advancement within the company, making this both a rewarding and viable job choice.

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Common Interview Questions for Customer Service Rep(04156) - 3505 Baker Road
How would you contribute to a positive team environment as a Customer Service Rep at Domino's?

To contribute positively, I would bring my friendly attitude to work each day, engage with my colleagues, and be ready to help others when needed. Keeping communication open within the team and supporting each other through busy shifts is essential for a harmonious work atmosphere.

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Can you describe a time you provided excellent customer service?

In my previous job, there was a situation where a customer had a mix-up with their order. I took responsibility, quickly apologized, ensured their new order was correct, and even offered them a discount on their next purchase. This turned a negative experience into a positive one, which made the customer happy.

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What do you think is the most important aspect of being a Customer Service Rep at Domino's?

I believe the most important aspect is creating a memorable customer experience through friendly interaction and efficient service. Being able to positively impact a customer's day makes them want to return, which is vital for business.

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How do you handle stressful situations when the restaurant is busy?

In stressful situations, I remind myself to stay calm and focused. Prioritizing tasks, such as taking orders quickly while still delivering excellent service, helps. Teamwork is crucial, and by communicating effectively, we can tackle busy times efficiently and support each other.

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What do you know about Domino's Pizza and its culture?

I know that Domino's Pizza values teamwork, customer satisfaction, and a fun work environment. The company is known for its commitment to making great pizza and providing outstanding service, and I’m eager to be a part of that culture while contributing my own enthusiasm.

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Why do you want to work at Domino's Pizza?

I want to work at Domino's Pizza because I love the idea of being part of a fast-paced and fun environment. The ability to connect with customers and work collaboratively with a team while also enjoying a delicious product is a perfect match for me.

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How do you prioritize customer satisfaction in your role?

Customer satisfaction is my top priority! I focus on listening to customer needs, responding swiftly to their requests, and ensuring their orders are accurate and presented with care. Happy customers not only enjoy their experience but also build loyalty with our brand.

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What are your weaknesses, and how do you plan to improve them in this role?

One of my weaknesses is public speaking. To improve this, I plan to engage more in team discussions and practice communicating effectively with customers regularly. This job will provide me the opportunity to enhance my verbal skills in a supportive setting.

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How do you ensure compliance with health and safety standards in a fast-paced environment?

Ensuring health and safety compliance starts with consistently following protocols. I make it a point to be aware of food safety practices such as cleanliness, proper food handling, and equipment usage, contributing to a safe environment for both customers and staff.

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What approach would you take to handle a difficult customer?

When handling a difficult customer, I would listen attentively to their concerns, express empathy, and work towards a resolution. Remaining calm and professional allows me to turn negative situations into positive experiences, which is crucial in customer service.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
November 29, 2024

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