General Manager (04641) - 1812 Pulaski Highway - $63k / yr + Benefits

As a General Manager at Domino's Pizza in Edgewood, your primary responsibilities will include overseeing daily store operations, providing leadership and supervision to ensure operational standards are met, achieving profitability, and creating a positive and inclusive atmosphere for your team. You will also manage food safety protocols and drive customer satisfaction while ensuring effective employee recruitment and retention.

To apply for the General Manager position at Domino's Pizza, you should have a minimum of one year of prior managerial experience in a fast-paced service environment. Understanding basic operational procedures and cost management is essential. Additionally, strong leadership skills, excellent customer service capabilities, and the ability to operate and troubleshoot technology like POS systems are critical for success.

As a General Manager at Domino's Pizza, you can expect a comprehensive benefits package that includes paid sick time, medical, dental, and vision insurance starting on your first day of employment, meal discounts, and career growth opportunities. Additionally, there is a no-cost mental health support program, 401k matching contributions, and a stock purchase discount.

Domino's Pizza is committed to supporting career growth for General Managers through various avenues. Many of our store owners started as delivery drivers or pizza makers, and we prioritize internal promotions. You will have access to training programs that develop leadership skills and operational knowledge, helping you advance your career within the company.

When applying for the General Manager position at Domino's Pizza, candidates should highlight their previous managerial experience, especially in service environments, showcasing their achievements in team building, operational excellence, and customer service. Demonstrating a passion for food safety and familiarity with technology will also give you an edge.

When discussing your management style, focus on collaboration and your belief in empowering team members. Share examples of how you encourage open communication and support team development while maintaining high operational standards.

Address this question by highlighting your conflict resolution skills. Emphasize your approach to listening to different perspectives, mediating discussions, and fostering a respectful workplace to resolve conflicts effectively.

Provide a specific example where you implemented changes or initiatives that improved operational efficiency and led to increased productivity or profits. Discuss the strategies you employed and the measurable outcomes achieved.

In your answer, discuss your focus on training your staff to prioritize customer needs, actively seeking customer feedback, and implementing processes that enhance the customer experience. Share any metrics you use to measure customer satisfaction.

Outline your strategy for recruiting which may include developing job postings that attract the right candidates, conducting engaging interviews, and creating onboarding processes. Emphasize your commitment to providing ongoing training and a positive work environment to retain employees.

Discuss your familiarity with budgeting processes, controlling costs, and reviewing financial reports to make informed decisions. Provide examples of how your diligence has positively impacted previous stores you managed.

Discuss food safety as a critical responsibility of a General Manager. Highlight your understanding of policies and practices that ensure food safety, and share examples of how you have trained your staff to uphold these standards.

Talk about the importance of recognition, encouragement, and creating a positive work culture. Provide real-life examples of how you've motivated your teams through events, incentives, and open communication.

Share your experience with various restaurant management and point-of-sale systems. Explain how you used technology to streamline operations, improve customer experiences, and enhance team management.

Convey your enthusiasm for the Domino's brand, its community focus, and how its values align with your own. Mention specific aspects of the company culture or growth opportunities that appeal to you and why you see yourself thriving in this role.