Product Design Intern (hybrid on-site/remote role based in NYC)

About the RoleWe are looking for a Product Design Intern to join us during this exciting time of growth and expansion. More than 20,000+ teams use Donut today to automate key workflows throughout the employee lifecycle. We also recently acquired Gatheround, an interactive live video platform that makes it easy to create dynamic event agendas and boost session participation.We recognize that experience can take many forms, especially in an early-career role. We don’t want to restrict this opportunity to any specific academic background, but we do want to offer some context around some forms of previous experience that may be relevant to a role like this.Some examples of relevant experience might be:• You’ve completed a couple of previous internships.• You’ve shipped stuff and know the process of coding and shipping—either as a part of a team or through independent work at-scale.• You’ve been in a different role at a software company and have worked closely with product teams in the past.• You’ve gone through an accelerator or incubator as a founder.We don’t mention these as requirements, but as what might be some helpful examples of relevant experience. If you feel like you’re a great fit for this role, we’d love for you to apply.This position will be based out of NYC with the expectation of being in our Union Square office 2-3 days per week and the other days remote (with expected working hours being around 40 per week, Monday-Friday), as our VP of Product Design and CEO both work out of our NYC office regularly and this role will closely collaborate with them.Important note: This role shares an opening with our Product Design Consultant position. We currently have one open design position but we’re open to the role either taking the shape of a mid-level consultant or internship.What You’ll Do:• Work on high-impact, shippable features and products that users will access right away• Design flows, prototypes, sketches, and high-fidelity visuals for new features• Brainstorm with stakeholders• Conduct user testing throughout the design cycle and solicit feedback from the rest of the Donut team and customers• Continuously collaborate with the broader Donut team to design delightful experiences that our customers love• Work with Engineering to ensure a high-quality implementation and user experience• Join our regular PDE standups• Track the success of the product features that we launch and iterate based on metrics and customer feedbackAbout You:• Experience in UX and prototyping tools like Figma• Visual design skills• You have a portfolio to share with us showing personal or school projects in web design and/or mobile applications• User centered: Your user is always at the center of your work and you care deeply about their experience.• Empathetic collaborator: You’re interested in partnering with functions across the entire company to develop the strategy and rationale for features.• Skilled communicator and storyteller: You have strong written and verbal communication skills and are interested in drawing connections between your work and broader company missions.Also nice to have:• Frontend development skills: You have some familiarity with HTML, CSS, Vue or React that you can bring to collaboration with developers, working on interactive prototypes, and ensuring design feasibility.• Comfort with ambiguity: You’re comfortable with adapting to evolving requirements and working without a rigid process at times, something that can come with working on a small and fast-paced team.This role is open to applicants based in NY, NJ, and PA.