Manager, New Verticals - Grocery Consumer Strategy & Operations

As the Manager, New Verticals - Grocery Consumer Strategy & Operations at DoorDash, your primary responsibilities include driving consumer growth through innovative strategies, conducting market analytics, leading cross-functional teams to improve the grocery experience, and conducting experiments to validate new growth ideas. Additionally, you'll influence decision-making across departments and prioritize initiatives that enhance consumer engagement.

To be considered for the Manager, New Verticals - Grocery Consumer Strategy & Operations position at DoorDash, candidates should possess a Bachelor’s Degree and have 6-8 years of relevant experience in sectors such as tech, operations, or consulting. Strong analytical skills, proficiency in SQL, a history of success in fast-paced environments, and at least 1 year of experience managing teams are essential qualifications.

The Manager role is critical to DoorDash's grocery operations as it directly influences growth strategies and consumer experiences. By analyzing data, conducting experiments, and collaborating with diverse teams, you will shape the roadmap for our grocery offerings and drive initiatives that maximize engagement and satisfaction for consumers using the DoorDash platform.

Success as a Manager, New Verticals - Grocery Consumer Strategy & Operations at DoorDash requires strong analytical skills, problem-solving abilities, effective communication, and leadership capabilities. Additionally, being comfortable with data manipulation, possessing strategic thinking skills, and having a consumer-centric mindset will greatly benefit those in this role.

Candidates for the Manager, New Verticals - Grocery Consumer Strategy & Operations position at DoorDash can expect a thorough interview process that assesses both technical and soft skills. Interviews will likely include behavioral questions, case studies related to grocery strategies, and discussions about past experiences in consumer engagement. Preparing to demonstrate analytical thinking and leadership insights will be crucial.

When answering this question, focus on indicating a strategic approach. Explain how you would analyze consumer data and market trends to identify key growth opportunities, outline your criteria for prioritizing initiatives, and discuss how collaboration with cross-functional teams can help support these initiatives.

Share a specific example where your analysis led to a meaningful business decision. Highlight the data sources you utilized, the insights you gathered, and how those insights influenced your strategy or affected outcomes within the organization. Being specific will demonstrate your analytical abilities and thought process.

Discuss any relevant experiences where you've designed and implemented A/B tests to gauge consumer response to particular initiatives or products. Describing the methodologies you applied and the results that influenced future strategies will show your practical understanding of testing in consumer engagement.

Indicate your proactive approach to staying informed, such as reading industry reports, following relevant thought leaders, and participating in webinars or conferences. This shows your commitment to ongoing learning and adaptation in a rapidly evolving market.

Reflect on specific challenges related to team dynamics or project management. Describe the steps you took to resolve issues, communicate effectively with team members, and ensure alignment within the team. This showcases your leadership capabilities and problem-solving skills.

Explain how you would gather consumer feedback through surveys, focus groups, and direct interactions. Discuss how you would analyze the feedback to inform decisions about product offerings, delivery options, or the user interface to enhance the overall shopping experience.

Share your philosophy on leadership, such as being collaborative, transparent, or outcome-oriented. Tie your style back to DoorDash’s mission of empowering local economies and fostering diversity, showing how your leadership could contribute to the company culture.

Discuss your approach to time management and prioritization when faced with tight deadlines. Include strategies such as breaking projects into manageable parts, delegating tasks appropriately, and maintaining clear communication with stakeholders to navigate pressures effectively.

Outline a structured approach that includes market research, defining target consumers, determining unique selling propositions, and leveraging feedback loops for continual improvement. This demonstrates your strategic mindset and market awareness.

This is an opportunity to express your passion for the grocery industry and consumer engagement. Discuss your admiration for DoorDash's mission and innovative approach, as well as how you can contribute to the growth of the grocery business, supporting local economies.