Senior Manager, Strategic Growth - Strategy & Operations

As a Senior Manager, Strategic Growth at DoorDash, your main duties will revolve around P&L ownership, crafting go-to-market strategies, and developing deep relationships with partner merchants. You'll manage and grow the business while working cross-functionally with various teams such as Product and Engineering to ensure operational success.

To excel as a Senior Manager, Strategic Growth at DoorDash, candidates should possess a Bachelor’s degree or higher, with a Master’s or MBA preferred. Additionally, 9+ years of experience in roles related to consulting, strategy, business development, or operations are essential, especially in high-growth or early-stage startups.

Analytical thinking is crucial for a Senior Manager, Strategic Growth at DoorDash. You’ll be expected to analyze complex data sets, draw actionable insights, and make strategic recommendations that will impact business outcomes significantly.

DoorDash offers dynamic career growth opportunities for a Senior Manager, Strategic Growth. You’ll have the chance to build and lead a dedicated team, influence company strategy, and directly impact the performance and profitability of the business sector you manage.

The culture for Senior Managers at DoorDash is entrepreneurial and collaborative, encouraging innovative thinking and self-starters. The company fosters a supportive environment where diverse perspectives are valued, creating a space for growth and success.

Start by analyzing the market landscape to understand your target audience and competition. Articulate a clear value proposition and tailor your strategy based on customer needs and merchant capabilities to ensure alignment with DoorDash's objectives.

Discuss a specific instance detailing how you tracked and adjusted expenditures vs. revenue. Emphasize the strategies you employed to enhance profitability, highlighting your analytical skills and decision-making process.

Focus on metrics such as customer acquisition cost, lifetime value of a customer, merchant satisfaction scores, and operational efficiency ratios. Explain how these metrics influence your strategy and prioritization.

Highlight the importance of regular updates, aligning on shared goals, and utilizing collaborative tools. Share specific methods you've used to facilitate smooth interdepartmental communication and collaboration.

Detail a particular challenge, such as resistance from partners or market changes, and how you adapted. Discuss the steps taken to pivot your strategy and the results of those changes.

Describe your approach to relationship management, including regular check-ins, personalized outreach, and understanding their evolving needs. Emphasize the importance of trust and mutual benefit in these partnerships.

Discuss how experimenting with new revenue streams, cost structures, and product features allows you to adapt strategies based on what provides the best return on investment and aligns with market needs.

Share a specific setback, your emotional response, and the constructive actions you took to turn the situation around, showcasing your resilience and problem-solving skills.

Explain your methods for information gathering, such as attending industry conferences, subscribing to relevant publications, and networking within the industry to stay ahead of trends.

Highlight skills such as analytical thinking, effective communication, relationship building, and strategic planning as crucial for success. Provide examples of how you've used these skills in past roles.