Mental Health Coordinator II / Program Supervisor / Residential Manager

As a Mental Health Coordinator II at Dungarvin, you’ll take on a variety of responsibilities, including coordinating individual finances, managing program services, and providing positive behavioral support. You'll also ensure family involvement and oversee education/vocational initiatives while handling staff scheduling. Your role emphasizes building a caring relationship with clients and supporting them in achieving their goals.

To qualify for the Mental Health Coordinator II role at Dungarvin, candidates should have at least three years of experience in behavioral health services, with one year of lead staff experience in residential services or a related two-year degree. A high school diploma or GED, basic computer skills, and the ability to implement behavior support plans are essential for success in this role.

Working as a Mental Health Coordinator II at Dungarvin is incredibly rewarding. You get the chance to make a significant impact in the lives of individuals with developmental disabilities. With great benefits, including health insurance, paid training, and opportunities for growth, Dungarvin fosters a supportive environment where you can thrive personally and professionally.

The work environment for a Mental Health Coordinator II at Dungarvin is collaborative and engaging. You’ll work primarily in group home settings surrounded by compassionate colleagues. Flexibility is key, as you'll work during both weekdays and weekends, ensuring that our clients receive the supportive care they need, whenever they need it.

Absolutely! Dungarvin is dedicated to the professional development of its employees. As a Mental Health Coordinator II, you'll have numerous opportunities to grow within the organization, whether through additional training or pursuing higher positions. Our focus on employee growth allows you to build a fulfilling career while making a positive impact.

When answering this question, share a personal story or experience that fueled your passion for helping individuals with developmental disabilities. Highlight your desire to make a difference and how this role aligns with your career goals. Speak genuinely about your motivations to illustrate your commitment to the position.

To answer this effectively, describe your organizational skills and how you apply them to prioritize tasks. You can talk about using tools like to-do lists or digital planners, focusing on urgent client needs first while balancing long-term goals. Mention collaboration with your team as a vital strategy.

When discussing a successful behavior support plan, provide a specific example, detailing the challenges faced, the strategies you put in place, and the outcome. Use metrics if possible to demonstrate the positive impact on the client’s life, showcasing your problem-solving skills and ability to implement effective plans.

Engaging families is crucial in any care process. Share your techniques for building trust and open communication with families, such as regular check-ins, providing clear information about care plans, and actively involving them in their loved one's journey. Emphasize your belief in teamwork between care providers and families.

Discuss a collaborative approach to resolving the situation, stressing the importance of communication and teamwork. Explain how you would address the issue directly with the team member, offer support and resources needed for adherence, and discuss the potential impact of the situation on clients and the team.

To maintain a positive work environment, emphasize your commitment to fostering open communication and recognition among team members. Discuss methods like team-building exercises, regular feedback sessions, and celebrating successes, which can create an atmosphere of support and motivation.

Ensure your answer reflects a deep understanding of creating a safe and comfortable environment for clients. Talk about actively listening to their needs, empowering them to express their preferences, and recognizing their individuality to foster respect and dignity in their care. Highlight the role of trust in achieving this.

Outline your strategies for managing stress in high-pressure situations, such as maintaining a calm demeanor, drawing from training and experience, and seeking support from colleagues. Mention how you ensure client needs are met promptly while implementing any emergency procedures required.

Share specific tools or technology relevant to behavioral health services that you've used in the past. Explain how you have utilized these tools to document progress, facilitate communication, or develop care plans. Highlighting your adaptability to new technologies can also be beneficial.

Your response should emphasize Dungarvin's commitment to compassionate, individualized care, teamwork, and professional growth. Mention its history and reputation in the industry, as well as specific programs or initiatives that demonstrate its leadership in mental health services, showcasing you’ve done your research.