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Trainer / Talent Development Specialist- Social Services - job 1 of 3

Company Description

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

  • Schedule: 8 AM - 5 PM CST (some flexibility available). There may also be occasional night training sessions. 
  • 401(k) Plan: Company match available, vested after 1 year. 
  • Work Environment: Hybrid model (3 Days Onsite presence) 
  • Culture: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule 
  • Company-Provided Hardware: Equipment will be supplied by the company. 
  • Pet Insurance: Coverage options available. 
  • Paid Time Off: PTO that increases with tenure. 
  • Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage. 
  • National Discount Programs: Access to various discounts. 
  • Long-Term Life Insurance: Provided at no cost to employees. 
  • Supplemental Insurance, FSA, and HSA: Additional options available. 
  • TapCheck: Access up to 50% of your wages before payday. 
  • Mileage Reimbursement: Some travel required
  • Referral Bonus Program: Incentives for referring candidates. 

 

Job Description

WHAT YOU WILL DO:

We are excited to announce that we are looking for an experienced, energetic, and engaging trainer to join our regional training team, dedicated to supporting our direct care staff who provide exceptional care to individuals with developmental disabilities. 

The ideal candidate will be a confident public speaker and a passionate trainer, well-versed in the latest tools and resources to enhance employee training and performance. Our Talent Development Specialists/Trainers play a vital role in delivering high-quality services, and your expertise will make a meaningful impact! 

Key Responsibilities Include: 

  • Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared. 
  • Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise. 
  • Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials. 
  • Managing Our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness. 
  • Monitoring Training Components: Oversee schedules, documentation, and materials to maintain a high standard of training delivery. 
  • Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs. 
  • Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training. 
  • Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness. 

If you're ready to bring your skills to a dynamic environment where you can truly make a difference, we want to hear from you! Join us in empowering our team and providing exceptional care to those we serve. 

Qualifications

MUST HAVE:

  • Experience/Education: A minimum of two years of experience or education related to teaching, staff training, or the development of training programs/curricula, with a focus on virtual presentation. 
  • Proven Track Record: Demonstrated success in conducting virtual or web-based training programs. 
  • Certification Requirements: Must have or be able to obtain certifications in required training programs, including but not limited to CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI Mandt, and any other state or Dungarvin-required programs. 
  • Communication Skills: Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities. 
  • Work Style: Ability to work independently and collaboratively with a team in a virtual setting 
  • Physical requirements:  Instructors must demonstrate physical coordination and skill, which may include the ability  to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight. 

Additional Information

IMPORTANT TO KNOW:

  • The trainer role is primarily during normal business hours, Monday to Friday, from 8 AM to 5 PM. However, there may be occasions when night training sessions are required. 

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and Dungarvin are affirmative action and equal opportunity employers.

Please Note: The deadline for internal applications is set for one week from the date of the job posting.

3/11/2025

#LI-SKI

#DDIJ

#LI-Hybrid

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Average salary estimate

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What You Should Know About Trainer / Talent Development Specialist- Social Services, Dungarvin

We're thrilled to share that Dungarvin is on the lookout for a passionate Trainer / Talent Development Specialist in Social Services in Mendota Heights, MN! At Dungarvin, we're not just about business; we're about making a tangible difference in the lives of individuals with intellectual and developmental disabilities. Your role as a Trainer will be pivotal, as you’ll help energize and equip our direct care staff by delivering engaging training sessions that they will truly benefit from. Using your skills in virtual platforms like Zoom and Teams, you’ll facilitate New Employee Orientation, ensuring that our new hires feel welcome and prepared to take on their critical roles. You'll also be responsible for updating our Learning Management System and coordinating resources to support our team. Your ability to communicate effectively and foster an environment of open dialogue will empower our staff and enhance program effectiveness. With flexible hours, a hybrid work model, and a supportive culture, this opportunity allows you to thrive professionally while making a difference. Dungarvin values innovation, adaptability, and work-life balance, making it a perfect place to grow your career. If you're ready for a role that combines your training expertise with your commitment to caring for others, we want to hear from you! Join our family and help us provide exceptional care to those we serve.

Frequently Asked Questions (FAQs) for Trainer / Talent Development Specialist- Social Services Role at Dungarvin
What responsibilities does the Trainer / Talent Development Specialist at Dungarvin have?

As a Trainer / Talent Development Specialist at Dungarvin, your primary responsibilities include facilitating engaging New Employee Orientation sessions, leading virtual training sessions, and managing our Learning Management System. You'll also support fellow trainers, oversee training schedules, and coordinate resources to maximize the training benefits for individuals with disabilities.

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What qualifications are required for the Trainer / Talent Development Specialist role at Dungarvin?

To qualify for the Trainer / Talent Development Specialist position at Dungarvin, candidates must have at least two years of experience in teaching or staff training, particularly with virtual presentations. Additionally, strong communication skills, the ability to work both independently and as part of a team, and physical coordination skills are essential.

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How does Dungarvin support the professional development of its Trainer / Talent Development Specialist?

Dungarvin supports the professional development of its Trainer / Talent Development Specialist through various means, including offering access to training resources, the ability to obtain necessary certifications, and encouraging collaboration with team members. This creates an environment of continuous learning and innovation.

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What is the work environment like for the Trainer / Talent Development Specialist at Dungarvin?

The work environment for the Trainer / Talent Development Specialist at Dungarvin is hybrid, combining onsite work with the flexibility of remote sessions. With a culture that values adaptability, learning, and innovation, Dungarvin offers a supportive team atmosphere, creating a balanced work-life schedule.

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What tools and platforms will I use as a Trainer / Talent Development Specialist at Dungarvin?

As a Trainer / Talent Development Specialist at Dungarvin, you'll utilize various tools and platforms, including Zoom, GoToMeeting, and Teams, for delivering remote training. You'll also need proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint to create effective training materials.

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Common Interview Questions for Trainer / Talent Development Specialist- Social Services
Can you describe your experience with virtual training as a Trainer / Talent Development Specialist?

When answering about your experience with virtual training, emphasize specific instances where you successfully delivered engaging training sessions online. Discuss the tools you used, how you managed interactions, and your strategies for keeping participants engaged.

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How do you handle technical issues during virtual training sessions?

Explain your approach to troubleshooting and resolving technical issues during training sessions. Mention your ability to stay calm, the importance of preparing for common challenges, and how you guide participants through any potential disruptions.

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What strategies do you use to ensure that new hires feel welcome during orientation?

Discuss your techniques for making new hires feel comfortable, such as fostering open communication, incorporating ice-breaker activities, and providing a clear outline of what they can expect during the orientation process.

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How do you measure the effectiveness of your training programs?

Describe the metrics you use to evaluate training effectiveness, such as feedback surveys, assessment scores, and follow-up discussions with participants. Highlight any adjustments you’ve made based on this data to improve future training sessions.

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Can you provide an example of a successful training program you've developed?

Share a specific example of a training program you created or led, detailing the objectives, delivery methods, audience feedback, and any changes made as a result. Highlight the positive impact it had on the team or organization.

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What do you find most challenging when training staff in social services?

Reflect on the unique challenges associated with training staff in social services, such as dealing with varying levels of experience among staff or addressing sensitive topics. Discuss how you tailor your approach to meet these challenges effectively.

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How do you ensure that training materials comply with state requirements?

Discuss your process for staying updated on state requirements and how you incorporate this knowledge into your training materials. Highlight any collaboration you engage in with compliance staff.

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What role does feedback play in your training process?

Talk about the importance of feedback from both participants and peers in enhancing your training techniques. Mention how you actively seek input and refine your sessions based on constructive criticism.

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How do you foster a collaborative environment among trainers?

Explain your strategies for promoting collaboration among trainers, such as setting up regular meetings, sharing best practices, and building a community where ideas are exchanged to enhance training effectiveness.

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Why do you want to work as a Trainer / Talent Development Specialist at Dungarvin?

Share your motivation for applying to Dungarvin specifically, such as their mission to empower individuals with disabilities and how you resonate with their values. Highlight the alignment between your career goals and their commitment to quality training and support.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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DATE POSTED
March 12, 2025

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