Technical Sales Representative - job 1 of 2

As a Technical Sales Representative at Nalco Water, you will be tasked with driving revenue growth through effective sales strategies. Your main responsibilities will include executing sales plans for existing customers and targeted competitive accounts, building relationships with key stakeholders, offering technical support, and identifying customer challenges. Additionally, you'll engage in ongoing conversations with clients to present innovative solutions and technologies that meet their needs.

To become a successful Technical Sales Representative at Nalco Water, a bachelor's degree is required, preferably in engineering or life sciences. Additionally, you should have prior technical sales or field sales support experience. A valid Driver's License and a good Motor Vehicle Record are essential as well. Familiarity with the water treatment or specialty chemical industry and a working knowledge of relevant systems will enhance your candidacy.

Nalco Water provides an extensive training program for Technical Sales Representatives to ensure success in the field. This includes training held at Nalco Headquarters, with topics covering technology, product knowledge, industry acumen, and even direct coaching and mentoring. You will gain hands-on experience and understand how to address customer needs effectively through field training and certifications.

Yes, the Technical Sales Representative role at Nalco Water requires some travel. The position is based in Fresno, California, covering a territory within a 100-mile radius. About 10% of overnight travel is anticipated to engage with customers and conduct site visits, ensuring robust customer relationship management.

Nalco Water prioritizes employee well-being, offering a culture that values safety and provides competitive benefits to promote work-life balance. As a Technical Sales Representative, you will have access to a structured career path with opportunities for growth, a supportive technical service team, and resources to help maintain an effective work-life rhythm.

Building relationships with clients involves a consultative approach. Understand their needs, listen actively, and customize solutions that align with their business goals. Share success stories and clearly illustrate how Nalco Water's technologies can enhance their operations.

I would leverage existing networks, conduct market research, and connect with industry professionals at events. I’d also analyze competitive market data to identify new opportunities while utilizing social media and digital marketing to reach potential clients directly.

Handling objections requires patience and insight. I listen carefully to the customer's concerns, empathize with their situation, and provide detailed explanations of how our solutions can address their specific issues. It's about turning objections into opportunities for further conversation.

The key to successful technical sales is understanding both the technology and the client's needs. By having a firm grasp of Nalco Water's offerings, and the ability to articulate their benefits, you can effectively demonstrate value and establish trust with customers.

In a previous role, a customer faced issues with water efficiency in their operations. I conducted a thorough analysis, listened to their concerns, and proposed a tailored solution that involved implementing new technology. This approach not only resolved their issue but also improved their operational efficiency significantly.

I would prioritize my sales targets based on potential revenue impact, strategic importance, and customer readiness. Using data-driven insights, I can evaluate which accounts to focus on while ensuring I balance nurturing existing relationships with hunting for new opportunities.

I would proactively read trade publications, attend industry conferences, and participate in professional networks. Staying connected with colleagues within Ecolab and Nalco Water teams will also provide insightful updates about the latest trends and innovations.

I have worked closely with clients in the water treatment sector, helping them optimize their systems and reduce costs. By educating them about the technologies available, I have successfully increased sales and customer satisfaction, demonstrating the value Nalco Water can bring.

Nalco Water's commitment to innovation, employee growth, and the critical mission of water conservation make it a compelling employer. Opportunities for comprehensive training and a work environment that values safety and ethical standards resonate deeply with my professional values.

I plan to actively engage in the training programs offered by Nalco Water, seeking mentorship and gaining certifications that will bolster my expertise. This continuous learning approach will enable me to perform at my best and contribute effectively to our team's success.