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National Account Advisor

Anticipated End Date:

2025-04-17

Position Title:

National Account Advisor

Job Description:

National Account Advisor

Location: Must be within 50 miles of the indicated locations. Position has both office/remote expectations.
Compensation: Base Salary + Sales Incentive Plan

The National Account Advisor is responsible for the day to day service for accounts within National.  Typical book of business size is 100,000 members or less.

How you will make an impact:

  • Consults with clients on developing and designing specific benefit plans that will best meet the client’s needs.  
  • Manages and coordinates benefit design issues and modifications with internal operations and implementation staff.
  • Analyzes client needs and develops, and recommends/implements product improvements or additions to increase sales.  
  • Develops relationships with and responds to inquiries from existing accounts, members, and brokers.  
  • Understands the client benefits and objectives.  
  • Influences companies or clients to add additional products or services to the existing account (up sell).  
  • Delivers on client commitments.  
  • Understands the client and market to anticipate needs along with the ability to articulate these requests in a meaningful way within Anthem.  

Minimum Requirements:

  • Requires a BA/BS and a minimum of 3 years of experience in account management or sales; or any combination of education and experience which would provide an equivalent background.
  • Sales license required where necessary or the ability to retain license within 60 days as a requisite for continued employment
     

Preferred Skills, Capabilities and Experiences:

  • Ability to travel throughout central US preferred
  • Experience in a client facing role preferred

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $63,916 to $111,012

Locations: Illinois, Minnesota

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

SLS > Sales Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Average salary estimate

$87464 / YEARLY (est.)
min
max
$63916K
$111012K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About National Account Advisor, elevancehealth

If you’re looking for an exciting opportunity with Elevance Health, consider joining us as a National Account Advisor! Located in Indianapolis, this hybrid role combines both office and remote work, allowing you the flexibility to balance your professional and personal life seamlessly. As a National Account Advisor, you'll be responsible for managing a diverse book of business with around 100,000 members, providing day-to-day service and support to our valued clients. You'll get the chance to consult directly with clients, helping them design tailored benefit plans that meet their unique needs. Analyzing client requirements and suggesting product enhancements will be key aspects of your role to boost sales and client satisfaction. Building strong relationships is essential, as you’ll need to engage with existing accounts, members, and brokers, ensuring that everyone is on the same page. With a competitive salary range between $63,916 and $111,012, along with additional benefits such as a comprehensive package and incentive programs, Elevance Health is committed to rewarding your hard work. Join us, and together, we can make a significant difference in the lives of our members and communities. Are you ready to make an impact as a National Account Advisor?

Frequently Asked Questions (FAQs) for National Account Advisor Role at elevancehealth
What does a National Account Advisor do at Elevance Health?

At Elevance Health, a National Account Advisor plays a crucial role in managing daily services for accounts, typically handling a book of business with around 100,000 members. This involves consulting with clients to develop benefit plans tailored to their needs, managing modifications, analyzing client requirements, and influencing clients to add additional services and products. You will also cultivate relationships with existing accounts, members, and brokers to enhance client satisfaction.

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What qualifications are required for the National Account Advisor position at Elevance Health?

To qualify for the National Account Advisor position at Elevance Health, candidates must possess a BA/BS degree along with a minimum of three years of experience in account management or sales. Alternatively, a combination of education and relevant experience is acceptable. Additionally, candidates may need to obtain a sales license within 60 days of employment if required. Being client-facing and possessing strong interpersonal skills are preferred traits for this role.

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What does the compensation package look like for a National Account Advisor at Elevance Health?

The compensation for a National Account Advisor at Elevance Health ranges from $63,916 to $111,012, depending on various factors such as geographical location and work experience. Besides a competitive salary, Elevance Health offers a comprehensive benefits package, including wellness programs, paid time off, 401(k) matching, and incentive bonus programs, all aimed at ensuring a rewarding work experience.

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What kind of work environment can National Account Advisors expect at Elevance Health?

National Account Advisors at Elevance Health enjoy a hybrid work environment, allowing for both office and remote work opportunities. This flexibility supports work-life balance while providing the necessary collaboration with team members on client accounts and benefit plans. Employees are required to work on-site at least once weekly, fostering a connected team culture.

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What personal traits are suitable for a successful National Account Advisor at Elevance Health?

Successful National Account Advisors at Elevance Health tend to possess strong analytical skills, excellent communication abilities, and a proactive approach to client needs. Being persuasive and capable of developing lasting relationships with clients, members, and brokers is essential. A client-first mentality, coupled with an understanding of market trends, significantly contributes to achieving success in this role.

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Common Interview Questions for National Account Advisor
What strategies do you use to manage and grow client relationships as a National Account Advisor?

When answering this question, focus on your approach to client engagement, such as regular communication, personalized service offerings, and actively soliciting client feedback to ensure their needs are met. Highlight examples of how you've successfully upsold services in past roles.

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How do you analyze clients' needs when designing benefit plans?

Discuss your methods for gathering client data, understanding their specific situations, and how you utilize this information to propose tailored solutions. Provide examples of previous plans you've developed based on client analysis.

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Can you describe a time you successfully resolved a conflict with a client?

Use the STAR method (Situation, Task, Action, Result) to describe a specific incident where you resolved a client conflict. This demonstrates your problem-solving skills and ability to maintain positive relationships.

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What experience do you have with account management in a sales role?

Share details of your previous roles in account management, emphasizing your responsibilities, results achieved, and any metrics that showcase your success in driving sales or enhancing client relationships.

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In what ways do you stay up to date with market trends relevant to client's needs?

Discuss your methods for researching market trends, such as following industry news, joining professional organizations, or leveraging statistical tools. Demonstrate your commitment to continuous learning in the field.

Join Rise to see the full answer
What tools or software do you use for account management?

Mention specific CRM systems or project management tools you are familiar with, explaining how you've leveraged them to enhance your efficiency and client service. If applicable, provide examples of how these tools have contributed to your success.

Join Rise to see the full answer
How do you approach upselling additional services to clients?

Describe your strategy for identifying opportunities for upselling through client consultations, assessments of their current needs, and how you articulate the value of additional services effectively.

Join Rise to see the full answer
What do you believe are the key skills for a National Account Advisor?

Highlight your views on essential skills, such as relationship building, analytical thinking, negotiation abilities, and adaptability. Support your answer with examples of how these skills have benefited your past performances.

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How would you handle a client who is unhappy with service delivery?

Focus on your approach to listening to the client's concerns, empathizing with their situation, and offering solutions to rectify the issue. Providing a comprehensive, proactive customer service experience is critical.

Join Rise to see the full answer
Why do you want to work as a National Account Advisor for Elevance Health?

Share your passion for the healthcare industry, discuss the mission of Elevance Health, and explain how the National Account Advisor role aligns with your professional goals and values. This shows genuine interest in the company.

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DATE POSTED
April 12, 2025

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