Sr. Business Analyst, Business Travel Growth and Marketing, Premium Products
Key Responsibilities:
- Product marketing: Support marketing efforts for our travel platform, and help develop strategic intent for our travel growth initiatives. Help build targeted insights to inform the design and development of new travel experiences, and deliver on new go to market strategies
- Testing and monitoring: Perform financial modeling and analytics to assist with new marketing offers and pricing strategies for various travel products. Develop problem statements, frameworks, hypotheses, test plans (i.e., A/B marketing tests), and analyses. Explore solutions, scope operational feasibility, lead implementation efforts, and develop performance monitoring plans
- Cross-functional partnership: Work closely with colleagues across Capital One including: Design, Product, Tech, Marketing, Risk, Legal, Compliance, Fraud, and others to drive improvement in product quality, booking volume, customer service, and financial profitability
We’re looking for someone with:
- Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analysis
- Results orientation: Displays an intense focus on achieving both short and long term goals. You should be able to drive and execute an agenda in an uncertain and fluid environment, be a tenacious decision maker, and bring a healthy, aggressive, yet responsible approach to business
- Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
- A successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
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