Audio Visual / IT Technician

An Audio Visual / IT Technician at EOS is responsible for the installation, configuration, and maintenance of AV and IT equipment, along with providing on-site support for meetings and events. The technician also troubleshoots technical issues, collaborates with teams for project execution, and educates users on system operations.

The ideal candidate for the Audio Visual / IT Technician position at EOS should have proven experience in audio-visual and IT support, a strong grasp of AV systems, and familiarity with IT networking basics. Essential skills include troubleshooting, communication, and the ability to manage multiple tasks effectively.

While specific certifications are not mandatory, certifications like CTS (Certified Technology Specialist) are preferred and can enhance your candidacy for the Audio Visual / IT Technician position at EOS. Knowledge of AV control systems and experience with enterprise IT systems are also advantageous.

As an Audio Visual / IT Technician at EOS, you will work in various environments, including server rooms, conference spaces, and event venues. This diversity offers a vibrant work culture and the opportunity to engage with different teams and technologies throughout the day.

The pay range for the Audio Visual / IT Technician position at EOS typically falls between $38.46 and $42.31 USD per hour. This range is influenced by factors such as location, experience, and the responsibilities associated with the job.

Discuss your passion for technology and how it connects people through AV systems. Share any specific experiences or influences that motivated you to work in this dynamic field.

Provide examples of past experiences where you successfully diagnosed and resolved issues under tight deadlines. Highlight your problem-solving strategies and ability to stay calm in stressful situations.

Talk about your hands-on experience with specific AV control systems like Crestron, Extron, or AMX. Share details on how you have utilized these systems in past roles to enhance user experience.

Outline your preparation process, including equipment checks, setup procedures, and rehearsal plans to ensure all systems are functioning optimally. Mention collaboration with other teams to ensure alignment.

Explain your time management techniques and how you effectively balance tasks based on urgency and significance. Provide an example of a situation where prioritizing was crucial.

Share a specific example where you provided support and training to a user on operating AV equipment, emphasizing your communication skills and the positive outcome of the interaction.

Discuss foundational IT networking concepts such as IP addressing, cabling, and connectivity troubleshooting. Mention how these skills support AV systems functionality.

Talk about your methods for continuous learning, such as following industry news, participating in webinars, joining professional groups, and pursuing certifications to stay abreast of technological advancements.

Explain your documentation process using specific tools or templates to log issues, resolutions, and maintenance schedules to facilitate continuous improvement and knowledge sharing.

Share your enthusiasm for the variety of projects and the satisfaction of contributing to successful events. Highlight how working in AV technology allows for creativity and collaboration.