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Associate Director, RCM Testing Program

Join a Challenger


Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

 

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 



The Work


The Associate Director, RCM Testing, will lead the development, implementation, and continuous improvement of the Bank’s Regulatory Compliance Management (RCM) testing program. This individual will play a pivotal role in ensuring the Bank’s adherence to regulatory requirements and internal policies, particularly in alignment with OSFI E-13 guidance. The Associate Director will oversee the testing activities related to various regulatory frameworks and manage a team of compliance professionals, including the Senior Manager, RCM Program Management and Testing.



The Core Responsibilities!
  • RCM Testing Program Leadership:
  • Provide strategic direction and leadership for the RCM testing program, ensuring comprehensive coverage of all relevant regulatory areas, including the Bank Act, Anti-Money Laundering/Anti-Terrorist Financing, Privacy, Consumer Provisions, Whistleblower, FATCA, and CASL.
  • Develop and maintain policies, procedures, and methodologies for effective compliance testing and monitoring.
  • Ensure that the RCM testing program aligns with the Bank's overall regulatory compliance strategy and risk management framework.

  • Team Management and Development:
  • Lead, mentor, and develop a team of compliance professionals
  • Foster a collaborative and high-performance culture within the team.
  • Provide guidance and support to team members in the execution of their responsibilities.

  • Monitoring and Testing:
  • Oversee the planning, development, and execution of enterprise-wide compliance testing and monitoring activities.
  • Collaborate with business units to enhance regulatory compliance controls and mitigate identified risks.
  • Analyze testing results, identify trends, and make recommendations for improvements.

  • Reporting and Communication:
  • Prepare and present comprehensive reports on compliance testing results to senior management and relevant stakeholders.
  • Communicate findings, recommendations, and action plans to various levels of management and ensure timely resolution of identified issues.
  • Maintain adequate documentation and work papers to support testing activities and findings.


Let's Talk About You!
  • Bachelor’s degree in Business, Finance, Law, or a related field; advanced degree or professional certification (e.g., CAMS, CRCM) is preferred.
  • Minimum of 8-10 years of experience in regulatory compliance, audit, or related roles within the financial services industry.
  • Strong knowledge of relevant regulatory frameworks, including OSFI E-13, the Bank Act, AML/ATF, Privacy, FATCA, and CASL.
  • Proven leadership and team management skills.
  • Excellent analytical, communication, and presentation skills.
  • Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels of the organization.


What we offer [For full-time permanent roles]

 

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺  Medical, dental, vision, life, and disability benefits

📝  Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days 

🖥  Virtual events to connect with your fellow colleagues

🎓  Annual professional development allowance and a comprehensive Career Development program

💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience


The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

  

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 


We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

 

We can’t wait to get to know you! 

What You Should Know About Associate Director, RCM Testing Program, EQ Bank | Equitable Bank

Are you ready to take your career to the next level? Join Equitable Bank as the Associate Director for the RCM Testing Program in Toronto and be a key player in transforming the banking experience for Canadians. We're proud to be Canada's Challenger Bank™, constantly pushing boundaries and innovating the way people interact with their finances. In this role, you'll lead the development and continuous improvement of our Regulatory Compliance Management testing program, ensuring we not only meet but exceed regulatory requirements and internal policies aligned with OSFI E-13 guidance. You'll have the chance to manage a talented team of compliance professionals, fostering a high-performance culture while guiding them through various regulatory frameworks that include the Bank Act and Anti-Money Laundering regulations. Your insights and strategic direction will be crucial in maintaining and enhancing our compliance testing methodologies. We're looking for someone with 8-10 years of experience in regulatory compliance within the financial services industry and a strong leadership mindset. If you're passionate about creating a safer and smarter banking environment and enjoy working in collaborative settings, then you'll fit right in with our dynamic team. At Equitable Bank, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. Not only will you be making a significant impact in the world of finance, but you'll also enjoy competitive perks and a vibrant work culture. So, are you ready to redefine banking with us?

Frequently Asked Questions (FAQs) for Associate Director, RCM Testing Program Role at EQ Bank | Equitable Bank
What responsibilities does the Associate Director, RCM Testing Program at Equitable Bank have?

As the Associate Director, RCM Testing Program at Equitable Bank, you will lead the development and implementation of the bank's regulatory compliance management (RCM) testing initiatives. Your primary responsibilities will include overseeing compliance testing activities across various regulatory frameworks, managing a skilled team of compliance professionals, and collaborating with business units to enhance compliance controls.

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What qualifications are necessary for the Associate Director, RCM Testing Program role at Equitable Bank?

To qualify for the Associate Director, RCM Testing Program position at Equitable Bank, candidates should hold a Bachelor’s degree in Business, Finance, Law, or a related field. An advanced degree or professional certification, like CAMS or CRCM, is preferred. Furthermore, at least 8-10 years of experience in regulatory compliance or audit roles within the financial services sector is essential.

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What skills are required for successful performance as the Associate Director, RCM Testing Program at Equitable Bank?

The ideal candidate for the Associate Director, RCM Testing Program at Equitable Bank will have strong leadership and team management skills, superb analytical capabilities, and excellent communication skills. Knowledge of regulatory frameworks such as OSFI E-13, AML/ATF, Privacy, FATCA, and CASL is critical to succeed in this role.

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How is the work culture at Equitable Bank for the Associate Director, RCM Testing Program?

At Equitable Bank, the work culture is collaborative, innovative, and inclusive. As the Associate Director, RCM Testing Program, you'll join a family of inquisitive minds who thrive on big challenges. The management values employee development and encourages a supportive environment where everyone can bring their best selves to work.

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What benefits can an Associate Director, RCM Testing Program expect at Equitable Bank?

As an Associate Director, RCM Testing Program at Equitable Bank, you can expect a competitive discretionary bonus, a market-leading RRSP match program, comprehensive medical, dental, and vision benefits, and generous vacation policies. You’ll also have access to virtual events and a professional development allowance to fuel your career growth.

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Common Interview Questions for Associate Director, RCM Testing Program
What do you see as the biggest challenge in leading the RCM Testing Program?

When answering this, consider discussing the rapidly evolving regulatory landscape. Emphasize your proactive approach to staying updated on regulations and your experience in adapting compliance programs to ensure organizational adherence.

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How do you approach team management in a compliance environment?

Highlight your leadership style, focusing on fostering collaboration, continuous learning, and providing mentorship. Give examples of how you’ve previously empowered team members to excel within their roles while achieving compliance objectives.

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Can you describe a time you identified a significant compliance risk?

Use the STAR method to articulate a specific example. Discuss how you discovered the risk, the steps you took to address it, and the outcome. This showcases your analytical skills and proactive compliance management approach.

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How do you ensure that compliance testing aligns with business objectives?

Explain how you collaborate with business units to integrate compliance considerations into operational strategies, ensuring that both compliance and business goals are met. Mention your analysis of testing outcomes for informed decision-making.

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What strategies do you employ for effective communication of compliance findings?

Discuss the importance of clear, concise reporting and how you tailor communication to different levels of management. Mention any tools or frameworks you use to facilitate understanding and promote swift action on compliance issues.

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How do you handle disagreements with stakeholders regarding compliance requirements?

Talk about your approach to conflict resolution, emphasizing open communication and collaboration. Provide an example of how you’ve successfully navigated a disagreement in a past role while keeping a focus on compliance.

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What methods do you use for continuous improvement in compliance programs?

Share your commitment to regular program assessments, utilizing feedback from audits and team insights to innovate processes. Highlight your experience with implementing best practices and adapting to regulatory changes.

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Can you explain the importance of documentation in compliance testing?

Emphasize that thorough documentation not only supports testing activities but also serves to safeguard the organization during audits. Share examples of how effective documentation has been crucial in previous roles for tracking compliance efforts.

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What is your experience with OSFI E-13 and other regulatory frameworks?

Provide a brief overview of your direct experience with OSFI E-13 and similar regulations, illustrating with specific examples of how you’ve ensured adherence within organizations and mitigated risks associated with non-compliance.

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Why do you believe you are a strong fit for the Associate Director, RCM Testing Program at Equitable Bank?

Use this opportunity to connect your skills, experience, and values with those of Equitable Bank. Highlight your passion for innovation in compliance and banking, your leadership experience, and your commitment to fostering an inclusive work environment.

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Full-time, hybrid
DATE POSTED
December 14, 2024

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