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Consumer Testing Associate (Part Time!)

Company Description

SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so as to create high quality and memorable experiences. We help our clients:

  • Develop new product ideas
  • Re-energize a well-established product
  • Assess product-concept fit or packaging effectiveness
  • Understand the product, brand and category competitive landscapes
  • Protect product quality from inception to the end of shelf life

SAM The National Food Lab is the division of SAM that provides these services for all USA-based clients. Our sensory science program resides in our USA headquarters in Minneapolis, MN.

Job Description

The statements below reflect the general responsibilities and requirements of the Consumer Testing Associate position but may not describe all the work requirements that may be inherent in the job.

Job Description - Position is Part-Time, various days/hours including weekends/evenings as needed with no minimum guaranteed.

Responsibilities include, but are not limited to, the following:

  • Server – Delivering testing product and ensuring proper consumer test instructions are being followed.
  • Kitchen – Preparing testing product using the protocols designated by the client.
  • Host – Respondent check-in, communicate with recruiter, incentive payouts, light computer and administrative duties.
  • Moderator/Facilitator – Lead respondents through testing & coordinate sample distribution with servers.

The ideal candidate would possess:

  • Attention to detail and ability to follow instructions
  • Critical thinking and ability to solve problems quickly and efficiently
  • Interpersonal skills to interact with both the public and Eurofins National Food Labs’ clients
  • Basic computer skills and ability to navigate the computer easily (particularly Internet, Microsoft Office and Outlook programs and systems)
  • Pride in self by maintaining a professional appearance and demeanor
  • Flexibility regarding scheduling including long hours

Qualifications

  • Basic knowledge of computers and software programs
  • Must be able to work on your feet for up to 12 hours (with lunch & breaks in between)
  • Authorization to work in the United States indefinitely without restriction or sponsorship 

Additional Information

Additional Information:

Position is Part-Time, various days/hours, about 12-18 hours per week with additional hours, as needed. Candidates currently living in a commutable distance to Plymouth, MN are encouraged to apply.

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Required Licenses or Certificates:

  • Valid Driver’s License and Proof of Insurance
  • All your information will be kept confidential according to EEO guidelines.

Work Environment & Physical Demands:                

The work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 35 pounds (50 lbs. with assistance).
  • The employee must have the ability to stand for long periods of time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Lab regularly processes known food allergens including egg, soy, wheat, milk, fish,  and shellfish, treenuts, peanuts, sulfites, gluten, chocolate, fruit, natural or artificial sweeteners (like aspartame or Phenylalanine), natural or artificial colors.
  • The noise level in the work environment is usually moderate.

Candidates currently living in a commutable distance to Plymouth, MN are encouraged to apply.

Eurofins USA Food Testing is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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What You Should Know About Consumer Testing Associate (Part Time!), Eurofins

Are you ready to join SAM, an innovative and rapidly growing global sensory and consumer research consultancy based in Minneapolis, MN? We’re on the lookout for a passionate Consumer Testing Associate (Part Time) to play a pivotal role in bringing consumer voices to life in developing incredible food, beverage, pet, and health & beauty products. In this role, you’ll engage with consumers during testing sessions, ensuring they are well-informed and comfortable. You’ll also get hands-on in our kitchen, preparing products while adhering to specific client protocols. Your interpersonal skills will shine as you check respondents in and manage incentive payouts, all while juggling light administrative tasks. Your ability to lead and facilitate will be put to good use as you guide respondents through testing and coordinate sample distribution. A commitment to detail and a proactive mindset are key in this dynamic environment. This part-time position is flexible, demanding a mix of various days and hours, including evenings and weekends as needed, totaling around 12-18 hours per week. If you thrive in a collaborative setting, love food research, and are excited about the opportunity to influence product quality, this is the perfect role for you! Join SAM and be part of shaping what’s next in consumer products!

Frequently Asked Questions (FAQs) for Consumer Testing Associate (Part Time!) Role at Eurofins
What are the primary responsibilities of a Consumer Testing Associate at SAM?

As a Consumer Testing Associate at SAM, your main responsibilities will include delivering and preparing testing products according to client protocols, checking respondents in and managing incentive payouts, and leading sessions with respondents by guiding them through the testing process. You'll play a crucial role in ensuring that consumer feedback is gathered accurately and efficiently while maintaining adherence to protocols.

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What qualifications are needed for the Consumer Testing Associate role at SAM?

To be a successful Consumer Testing Associate at SAM, you’ll need basic computer skills, the ability to stand for long periods, and strong interpersonal skills for engaging with both consumers and clients. Flexibility in scheduling and a problem-solving mindset are also important. Most importantly, having a keen attention to detail and a professional demeanor are essential to excel in this role.

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How does the work environment look for a Consumer Testing Associate at SAM?

The work environment for a Consumer Testing Associate at SAM can be quite dynamic, often requiring you to stand or walk for extended periods. The role involves interacting with respondents in various capacities, including serving and moderating testing sessions. It's important to note you'll be in an environment that handles various food allergens, so a level of comfort with this is necessary.

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What kind of hours can a Consumer Testing Associate at SAM expect?

In the Consumer Testing Associate position at SAM, you can expect part-time hours ranging from approximately 12-18 hours per week. The shifts can vary, including evenings and weekends, as there is no minimum guarantee on hours. Flexibility in your schedule will be key to fulfilling these hours as needed.

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Is prior experience required for the Consumer Testing Associate position at SAM?

While prior experience in consumer testing or food-related roles can be beneficial, it is not strictly required to apply for the Consumer Testing Associate position at SAM. Demonstrating passion, attention to detail, and a willingness to learn are important. What we value most is your capability to follow instructions and engage with consumers effectively.

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Common Interview Questions for Consumer Testing Associate (Part Time!)
What skills do you think are essential for a Consumer Testing Associate?

Essential skills for a Consumer Testing Associate include attention to detail, strong communication abilities, and critical thinking. It’s crucial to effectively interact with a diverse range of respondents and follow testing protocols closely to ensure accurate results. Be prepared to discuss examples of how you have demonstrated these skills in previous experiences.

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Can you describe your experience with food safety and handling?

Discuss any previous experiences you have that relate to food safety. It's important to emphasize your understanding of handling food products, especially those that may include allergens. You can highlight any certifications, or training you've received that reinforce your commitment to safety and quality in food preparation.

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How do you handle feedback during product testing sessions?

Discuss your approach to receiving and implementing feedback, emphasizing your open-mindedness and proactive nature. Understanding that feedback is essential for improving product quality, it’s important to convey your ability to adapt based on constructive criticism and customer insights.

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What approach do you take when leading a testing session?

When leading a testing session, it’s crucial to ensure respondents feel comfortable and informed. Discuss how you prepare beforehand, establish rapport, and communicate effectively with the participants. It's also helpful to explain how you manage any challenges or questions that may arise during the session.

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How would you ensure compliance with testing protocols?

It's vital to have a systematic approach to ensuring compliance with testing protocols. Explain how you would familiarize yourself with specific guidelines, implement checklists, and communicate with your teammates to maintain adherence. Discussing a past experience where you successfully followed protocols can strengthen your answer.

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How do you prioritize tasks in a busy testing environment?

In a busy testing environment, prioritization is key. Describe your method of assessing tasks based on urgency and importance, utilizing tools like to-do lists or time-management techniques to stay organized. Elaborating on past experiences where you effectively managed multiple responsibilities will add credibility to your answer.

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What motivates you to work in consumer testing?

Share your genuine interest in product quality and consumer insights. Discuss what draws you to the role of Consumer Testing Associate, such as the opportunity to influence product development and your passion for helping brands connect with consumers. Highlight any personal experiences that have fueled your enthusiasm for this field.

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How do you ensure effective communication with team members?

Effective communication is key in any role, especially in a testing environment. Discuss your strategies for clear communication, including regular updates, active listening, and fostering an open dialogue among team members. You might also refer to specific methods you’ve used in the past to enhance teamwork.

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What challenges do you foresee in the role of Consumer Testing Associate?

Address potential challenges such as managing diverse groups of respondents or handling unexpected technical issues. Discuss how you would approach these challenges proactively by preparing to adapt your strategies and maintaining a solutions-oriented mindset. This shows that you are thoughtful and prepared for the role.

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Why do you want to work for SAM specifically?

Convey your knowledge of SAM's mission and its role in sensory and consumer research. Discuss what excites you about the company’s focus on enhancing the quality of consumer products and your eagerness to contribute to such impactful work. Tailoring your answer to highlight specific aspects of SAM can demonstrate your genuine enthusiasm for the position.

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Part-time, on-site
DATE POSTED
March 6, 2025

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