Logistics Account Executive Trainee

Description

Job Type:

Full-Time, Exempt Position (On-Site)

Description:

Eve International Logistics is a third-party logistics company focused on delivering fast and efficient supply chain solutions to customers. The Company was founded in 2017 and has experienced strong growth since its inception. EVE is located in the Lincoln Square neighborhood in Chicago, surrounded by several shops and restaurants. It is walking distance to public transportation via the L train - the brown line (Western Ave.) - to allow for several commuting options. 

We are committed to providing employees with a meaningful work experience and ensuring the culture allows for personal and career development in a collaborate environment. Please see below for more details on the position and apply if you are interested! 

The Logistics Account Executive Trainee is a highly adaptable logistics professional who supports account managers across the organization. This role is designed to help stabilize accounts, support high-growth opportunities, and bring operational consistency to accounts that need structure. The ideal candidate has strong third-party logistics experience and thrives in a fast-paced, team-oriented environment where flexibility, execution, and customer service are essential. This is a rotational support role, moving from account to account as needed to drive performance, customer satisfaction, and long-term account growth.

Key Responsibilities:

• Deploy to support account managers and accounts identified as needing:
  • Stabilization (missed pickups/deliveries, customer dissatisfaction)
  • Growth acceleration (high volume or revenue potential)
  • Operational structure (disorganized load management, inconsistent processes)
• Strengthen operational processes (load coverage, carrier communications, portal management, dispatch accuracy, tracking, etc.)
• Helps ensure compliance with hours of service, appointment scheduling, and equipment requirements
• Track and monitor assigned loads with full visibility and escalation awareness
• Support account managers by helping with:
  • Carrier vetting and onboarding
  • Rate confirmations and BOL accuracy
  • Macropoint setup and usage
  • Resolving paperwork or payment issues with customers and carriers
• Assist in training or reinforcing standard processes with account managers or new hires
• Monitor and report on account health: service performance, trends, risks, and opportunities
• Maintainup-to-date knowledge of freight market conditions and apply it to account support

Benefits: 

• Medical, Dental, and Vision Insurance with industry leading employer contributions
• Short Term Disability Insurance at no cost to employee
• 401(k) Plan with Company Match 
• Profit Sharing Plan 
• Paid Time Off of a minimum of 15 (fifteen) days depending on tenure 
• Holidays 

Other Perks:

• Monthly Company lunches
• Weekly free snacks
• Quarterly Company events 

Requirements

 Requirements:
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma, GED, or equivalent
• Associate degree or bachelor’s degree in related field preferred 
• Proficient in Microsoft Office, particularly Excel
• Previous industry experience preferred, but not required

Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent verbal and written communication skills
• Strong problem-solving skills
• Ability to adapt to rapidly changing circumstances
• Demonstrated time management skills; ability to prioritize tasks effectively
• Ability to work independently and as part of a team
• Strong interpersonal skills; ability to build rapport with customers and carriers 
• Strong proficiency in billing software, Microsoft Office Suite, particularly Excel. 
• Familiarity with logistics or transportation industry billing practices
• Strong attention to detail

Compensation: 

• $44,000 - $46,000 
• Eligible for year-end and interim bonuses