IT Administrator - Part Time

The IT Administrator at eVisit is responsible for maintaining the security and efficiency of IT systems for our distributed workforce. Key responsibilities include overseeing the configuration management of employee devices, deploying network hardware and software, providing high-level workstation support, installing and maintaining software, managing user access to network resources, and conducting user training.

To be a successful IT Administrator at eVisit, candidates should have a minimum of five years of user support experience or service desk support. Experience specifically in HIPAA healthcare environments is essential, along with strong skills in communication, collaboration, and problem-solving. Familiarity with network administration and database management is also important.

Yes! The part-time IT Administrator position at eVisit offers flexible working hours during the regular 8 to 5 workday. While some weekend support may be required, it is not expected, allowing for a great work-life balance.

As part of the eVisit team, the IT Administrator position comes with a competitive salary and a great benefits package that includes medical, dental, vision plans, HSA & FSA options, a 401(k), and a generous PTO plan that includes 12 paid national holidays.

At eVisit, we foster a fun and collaborative environment dedicated to innovation in telemedicine. As an IT Administrator, you will find numerous opportunities for professional growth, whether through hands-on experience with new technologies or formal training programs.

During your response, highlight specific examples where you've provided support or managed configurations across these operating systems. Discuss any tools or methodologies you've used to ensure peak performance, security, and user training for each system.

It's important to emphasize a methodical approach. Discuss steps like gathering user information, replicating the issue, checking logs, and using available resources. Share a specific instance where your troubleshooting skills led to a successful resolution.

In your answer, talk about practices such as monitoring network traffic, regularly updating software, implementing user access controls, and adhering to cybersecurity guidelines. An example of a security concern you addressed would bolster your response.

Be sure to mention any direct experiences you have had with cloud technologies, including configuration, daily management, and any challenges you've overcome. Discuss your familiarity with tools like Google Workspace or Office 365.

Provide a specific scenario where you designed and delivered training for users, focusing on the importance of security and proper use of systems. Mention the methods you used and the outcome of the training.

Explain your approach to software license tracking, including tools you use to monitor compliance and prevent unauthorized software use. Discuss how maintaining accurate records benefits both users and the organization.

If applicable, describe an experience where you dealt with a security incident, focusing on the steps you took to mitigate the issue, communicate with affected users, and prevent future occurrences.

Share examples of collaboration with various teams, such as support, development, or security, and how these partnerships enhanced project outcomes or improved IT infrastructure.

Discuss your commitment to ongoing education, whether through online courses, forums, reading industry blogs, or attending conferences. Sharing specific resources or events you engage with would enhance your answer.

In your response, express your enthusiasm for eVisit's mission in telemedicine, your alignment with the company's values, and how your skills and experiences uniquely position you to contribute to the team.