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Technical Project Manager

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As the Project Manager, you will help implement high impact software solutions for North America's Financial Services and Data (FSD) Delivery organization. You will guide the planning and execution of the daily activities with cross-functional stakeholders across the organization. Not only a deep product knowledge of North America FSD's products will be required, but professional client consulting. Our clients range on a wide scale of technical proficiencies. Both communicating with client executives and speaking to clients' technical levels are important skills. You will report to the Client Success Manager.

 

Job responsibilities:

  • Perform as technical project manager on small to large client project implementations that can exceed twelve months in duration or having significant budget (revenue) impact on the department
  • Be the Subject Matter Expert assigned to multiple projects at the same time. This role as a delivery expert will manage a team (across multiple organizations) to oversee the success of client implementation. The project resources will similarly be engaged with competing responsibilities.
  • Manage work across multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies using Agile methodology
  • Provide task assignments, work direction and guidance to the project team to achieve quality results
  • Lead tech-enabled projects and manage daily operations of department, including analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Be a bridge between delivery, engineering, product and Sales recommending intuitive, driven, and insightful solutions
  • You will work with clients and represent Experian in client meetings by performing executive status reporting readouts on change management, current state assessments, future state roadmaps, implementation strategy
  • Move fluidly from the big picture to details and allow the delivery and engineering teams to deliver complex and strategic phases.
  • Resolve communication challenges and develop relationships with stakeholders at all levels, building trust across the organization
  • Build artifacts and templates, participate on process improvement projects and develop best practices
  • Mentor new project managers.

Qualifications

  • BA/BS or equivalent college degree, 5+ years functional experience, 3+ years supervisory experience.
  • Experience as a Project Manager is required; PMP certification is encouraged
  • Experience with executive status reporting and facilitating steering committee meetings is required
  • Experience with Agile methodology
  • Experience in large scale technology modernization, and managing platforms in the Cloud
  • Understand technical implementation at the architecture level and propose technical alternatives
  • Broad domain and technical knowledge related to analytics
  • Experience in the full software development life cycle and what responsibilities each team plays in that journey
  • Experience driving large scale technology modernizations
  • Understanding of integrations, API's, transactional systems, architecture
  • Contribute to the development of policies, procedures, and best practices
  • Experience of project management methodology and tools
  • Must have experience in a consulting role to Financial Institutions
  • Broad domain and technical knowledge related to analytics
  • Experience of computer processes and PC desktop applications such as Jira, Confluence
  • Able to travel domestically occasionally

Additional Information

Perks and Benefits

  • Medical, Dental, Vision insurance
  • Life, short term disability insurance, long term disability insurance
  • Paid time off, paid sick time, paid volunteer time
  • 401K with 4% employer match
  • Flexible work environment - this is a remote position. #li-remote

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

 

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Project Manager, Experian

Join Experian as a Technical Project Manager and step into an exciting role where you'll be at the helm of delivering substantial software solutions for North America's Financial Services and Data organization. Working remotely from Texas, you'll engage with cross-functional teams and clients to ensure the successful implementation of game-changing projects. Your days will be filled with guiding project strategies, communicating with both technical teams and client executives, and utilizing Agile methodologies to keep everything flowing smoothly. The best part? You'll be the Subject Matter Expert on multiple projects, leading a diverse team to surpass client expectations while also mentoring new project managers. If you thrive in a collaborative environment and love tackling challenges with an innovative mindset, this is your chance to join a globally renowned company committed to leveraging data to unlock opportunities for people and businesses.

Frequently Asked Questions (FAQs) for Technical Project Manager Role at Experian
What are the main responsibilities of a Technical Project Manager at Experian?

As a Technical Project Manager at Experian, your key responsibilities include guiding project implementations, managing cross-functional teams, and ensuring consistent communication with clients. You'll handle projects of varying scale and duration while mentoring staff and overseeing the successful delivery of software solutions for financial institutions and beyond.

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What qualifications do I need to become a Technical Project Manager at Experian?

To be considered for the Technical Project Manager position at Experian, you should have a BA/BS degree or equivalent, with over five years of functional experience and three years in a supervisory role. Familiarity with Agile methodologies, alongside significant project management experience, is crucial for this position.

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How does the Agile methodology apply in the Technical Project Manager role at Experian?

In the Technical Project Manager role at Experian, Agile methodology is integral to defining roadmaps, managing delivery teams, and adapting to project demands. You'll utilize Agile principles to foster collaboration and ensure that project milestones are met efficiently while being responsive to client feedback.

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What kind of projects can I expect to manage as a Technical Project Manager at Experian?

As a Technical Project Manager at Experian, you'll manage a variety of projects focused on implementing software solutions for financial institutions that can significantly impact budgets and client success. These projects may range from technology modernization efforts to complex integrations involving analytics and cloud platforms.

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What benefits does Experian offer to its Technical Project Managers?

Experian offers a comprehensive benefits package to its Technical Project Managers, including medical, dental, and vision insurance, paid time off, a 401k plan with an employer match, and a flexible work environment. The company prides itself on a people-first approach, emphasizing work-life balance, wellness, and professional development.

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Common Interview Questions for Technical Project Manager
Can you describe your experience with Agile project management?

When answering this question, focus on specific projects where you've employed Agile methods. Discuss how Agile principles facilitated team collaboration, adaptation to changing requirements, and project success. Provide examples of how you've implemented Agile processes and their impact on project outcomes.

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How do you manage stakeholder communication in your projects?

Emphasize your strategies for effective communication with stakeholders at various levels. You might discuss scheduling regular updates, creating transparent reporting systems, or utilizing tools for status updates. Mention how you build rapport and trust with clients and cross-functional teams to enhance project synergy.

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What is your approach to managing cross-functional teams?

Describe your collaborative approach to steering cross-functional teams, showcasing how you engage each member's expertise while aligning them with project goals. Highlight your ability to resolve conflicts, foster teamwork, and ensure that each function understands its role in project success.

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How do you ensure that projects stay on track and within budget?

Discuss your methods for tracking project milestones and budgetary constraints, such as using project management tools like Jira or Confluence. Explain your proactive strategies for identifying potential risks early and your techniques for adapting project plans accordingly to maintain efficiency and cost-effectiveness.

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Describe a challenging project you've managed. How did you overcome the difficulties?

Share a specific example of a challenging project, outlining the obstacles you faced, such as tight deadlines or technical challenges. Focus on how you analyzed the situation, leveraged team strengths, and implemented solutions that led to successful project delivery.

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How do you handle changes in project scope?

Explain your process for managing scope changes, including how you assess their impact, communicate with stakeholders, and ensure alignment with project goals. Clarify how you maintain flexibility while also adhering to timelines and budgets.

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What tools do you utilize for project management, and why?

Discuss the specific project management tools you're familiar with, such as Jira or Confluence, and explain how they help you achieve project goals. Highlight features that enhance efficiency, such as task tracking, collaboration capabilities, and reporting functionalities.

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How do you mentor junior project managers?

Illustrate your approach to mentoring by describing how you support junior project managers through coaching and feedback. Share examples of strategies or programs you've implemented that encourage their professional development and confidence in managing projects.

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What strategies do you use to improve team performance?

Mention specific team-building strategies you’ve employed to foster collaboration and motivation, such as team reviews, skill development opportunities, or incentives for achieving project goals. Emphasize your commitment to creating a positive team dynamic.

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What do you consider to be the key indicators of a successful project?

Discuss your understanding of project success criteria, which may include meeting deadlines, staying within budget, and achieving stakeholder satisfaction. Highlight the importance of not only delivering results but also enhancing team and client relationships throughout the project lifecycle.

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Take Risks
Friends Outside of Work
Passion for Exploration
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Some Meals Provided
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Company Retreats
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Full-time, remote
DATE POSTED
April 22, 2025

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