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Tax Services Manager - Financial Services - Customer Tax Operations and Reporting - EDGE image - Rise Careers
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Tax Services Manager - Financial Services - Customer Tax Operations and Reporting - EDGE - job 1 of 2

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.The exceptional EY experience. It's yours to build.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.Tax Services Manager – Financial Services Office – Customer Tax Operations and Reporting (CTOR): This position can be anywhere in the country (primary location: NY).EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!The opportunityOur Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm’s most senior tax talent.The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies.Your key responsibilitiesYou will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients’ policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers.Skills and attributes for success• Ability to read and interpret IRS Code, regulations and instructions• Strong writing skills for policy and procedure writing is a must• Ability to interface with all facets of our business• Ability to multitasking and project management capability• Creative problem solving, strong critical thinking• Ability to drive success as both an individual contributor and team member.To qualify for the role, you must have at a minimum• A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred• A minimum of 5 years of relevant tax consulting or tax operational experience• Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designationsIdeally, you’ll also have• Active participation in industry groups such as SIFMA, ABA, IIB• The ability to understand and implement tax rules• A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these mattersWhat we look forWe are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you.What We OfferWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.For those living in California, please click here for additional information.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com
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What You Should Know About Tax Services Manager - Financial Services - Customer Tax Operations and Reporting - EDGE, EY

Are you ready to take your career to the next level with a company that values your unique voice and perspective? Join EY as a Tax Services Manager in Financial Services - Customer Tax Operations and Reporting in Hoboken, NJ! In this exciting role, you'll work alongside a team that's dedicated to reshaping the financial services industry, tackling challenges head-on while ensuring that institutions remain trusted and secure. At EY, you’ll have the opportunity to guide clients through the complexities of U.S. tax information reporting and withholding matters across all financial services sectors. Your daily responsibilities will include analyzing IRS codes, drafting important documentation, supporting clients in navigating tax rules, and leading innovative solutions to enhance operational efficiency. As you develop your technical skills, you'll build strong partnerships with seasoned tax professionals and be mentored by some of the best in the field. This role doesn’t just offer you the chance to grow personally, but also to make a meaningful impact on the industry. So, if you thrive in a team environment where continuous learning and creative problem-solving are key, then the Tax Services Manager position at EY is the perfect fit for you. It’s time to turn your passion into a fulfilling career that makes a difference for clients and the working world alike!

Frequently Asked Questions (FAQs) for Tax Services Manager - Financial Services - Customer Tax Operations and Reporting - EDGE Role at EY
What are the key responsibilities of a Tax Services Manager at EY?

As a Tax Services Manager at EY, you'll be managing various aspects of U.S. tax information reporting and withholding, mainly focusing on engagements in the financial services sector. Your role will involve interpreting IRS regulations, conducting gap analyses of clients’ policies, and facilitating compliance with rules such as FATCA and domestic withholding. You'll be integral in drafting guidance documents and supporting clients through the operational changes they need to implement in their processes.

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What qualifications do I need for the Tax Services Manager position at EY?

To qualify for the Tax Services Manager position at EY, you should possess a Bachelor's degree along with a J.D., LL.M. in Taxation, or a Master's in Taxation. A minimum of 5 years of relevant tax consulting or operational experience is essential, along with certification as a licensed attorney, CPA, or similar credential. Strong communication skills and the ability to manage projects effectively are highly valued in this role.

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What type of training and development opportunities does EY offer to Tax Services Managers?

EY places a strong emphasis on the development of its Tax Services Managers. You can expect frequent training sessions, both virtual and in-person, to enhance your technical skills and stay up-to-date with the latest developments in tax law. Additionally, mentorship from accomplished tax professionals will value your growth and give you insights into the complexities of tax operations and customer reporting.

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What is the work environment like for a Tax Services Manager at EY?

At EY, the work environment for a Tax Services Manager is dynamic and collaborative. You will interact with various teams daily, approaching complex challenges together as you help clients navigate tax regulations. The culture emphasizes inclusivity and support, allowing you to thrive in a setting where your contributions are recognized and valued while maintaining a healthy work-life balance.

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What is the salary range for the Tax Services Manager position at EY?

The salary range for the Tax Services Manager position at EY varies based on your experience and geographical location. Generally, the base salary falls between $102,100 and $187,000 across the U.S. For those in high-cost areas like the New York City Metro Area, salaries can range from $122,600 to $212,800, reflecting the value and performance of our team members.

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Common Interview Questions for Tax Services Manager - Financial Services - Customer Tax Operations and Reporting - EDGE
What experience do you have with U.S. tax information reporting?

Be prepared to discuss specific projects where you've managed tax information reporting, detailing your role and the impact of your contributions. Highlight your familiarity with IRS regulations and how you've navigated complexities in previous engagements.

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Can you explain how you approach problem-solving in tax operations?

Share a specific example where you identified a problem, such as a compliance issue or operational inefficiency. Explain the steps you took to analyze the situation and implement a solution, demonstrating critical thinking and creativity.

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How do you ensure accuracy in tax reporting and compliance?

Discuss your systematic approach to accuracy, such as implementing checks and balances, conducting peer reviews, and utilizing technology to support compliance efforts. Emphasize the importance of detail in tax operations.

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Describe your experience working in a team setting.

Provide examples that showcase your collaborative skills. Talk about how you've worked with diverse teams to tackle complex projects, illustrating your ability to listen, provide input, and drive the team toward successful outcomes.

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What steps do you take to stay updated on tax regulations?

Mention specific resources you utilize, such as industry publications, workshops, and webinars. Explain how you apply this knowledge to your work and ensure compliance with evolving regulations.

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How do you handle client communication in tax-related matters?

Discuss your approach to communicating complex tax information to clients in an understandable manner. Highlight your skills in creating clear documentation and providing guidance tailored to client needs.

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What do you consider the biggest challenge in tax operations today?

Identify a relevant challenge, such as adapting to new regulations or managing operational changes. Explain how you would address this challenge based on your experience and industry knowledge.

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Can you give an example of a successful project you've led?

Select a project that demonstrates your leadership skills. Detail the objectives, your role in managing the team, and the successful outcomes achieved—this will showcase your ability to drive results.

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What are your long-term career goals in the tax field?

Discuss your aspirations within the tax industry, outlining how you see the Tax Services Manager role at EY fitting into your professional growth. Highlight your interest in leadership and continuous learning.

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Why do you want to work at EY?

Express your admiration for EY's commitment to integrity, inclusivity, and innovation within the financial services sector. Mention any specific programs or values that resonate with your career philosophy and personal growth.

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