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Marketing Americas

Are you a passionate technology marketer looking for a new opportunity? Would you like to make a difference in schools through Education Technology? Then we have the role for you! As the Marketing Manager responsible for the Faria brand and wider Americas marketing, you will own and elevate our brand to new heights. From critical analysis and go-to-market thinking through to designing and overseeing marketing campaigns, social media, events, and thought leadership; you will cover the whole marketing mix from demand generation to customer retention.You will work closely with our VP of Americas, Product Managers, Sales team, Customer Success and Professional Development teams, and as part of the larger Marketing function.Responsibilities• Similar to sales, this marketing role is focused on generating leads and driving customer acquisition.• Critical analysis and thinking, leading to go-to-market strategy and planning to drive demand generation, corporate marketing, customer retention and cross-sell expansion for our Faria platform and Americas marketing.• Work within the Global Marketing team, reporting to the Global Head of Demand Generation to coordinate marketing strategy and plans.• Work with Product & Release Managers to plan and execute customer communications across social media, blog posts, videos, and other mediums.• Coordination via HubSpot of all social media and email campaigns, SEO and PPC promotions, and publishing for thought leadership and community-building.• Work closely with the Sales and Client Experience teams to ensure marketing is aligned with Sales strategy in order to increase qualified inbound lead velocity.• Report on marketing activities and constantly improve marketing efforts to optimise return on investment and the quality of leads generated.• Build a deep understanding of our learning platform, customer pain points (jobs to be done) and synthesise and apply insight of international education trends in order to refine and improve our product positioning and marketing.RequirementsSkills & Competencies• 3+ years of B2B marketing experience is a prerequisite.• Understanding of education, the Learning Management System market, and/or EdTech/SaaS is highly preferred.• Utilising methods and processes to drive demand generation to support the sales pipeline.• Proven ability to plan and execute product communications & marketing that resonates with international educators by solving their pain points and challenges (jobs to be done).• Utilising methods and processes to drive demand generation to support the sales pipeline.• Mastery of marketing automation tools including Hubspot, CRM and lists & data management, and optimising cohort-based conversion funnels.• Strong spoken & written communication for copywriting review.• Innate design sense with meticulous attention-to-detail and ability to build on existing Style Guides with on-point brand consistency.• Ideally a BA in Marketing or Communications.Capabilities & Character• Strong Project Management process in a Marketing capacity with understanding & empathy for 'jobs-to-be-done' among international educators.• Ability to translate Sales and Support feedback into thoughtful communication & marketing plans with consistent marketing collateral (PPTX, Videos, Campaigns).• Ability to learn quickly, to absorb and apply complex curriculum updates, and to effectively build on your past experience in international education to impact schools, educators & students.• Matrix management and influencing skills and experience.Success Metrics• Driving Growth in Inbound Leads (MQL's).• Strong Marketing & Sales Alignment.• Forward Planning with Marketing Strategy and Planning.Benefits• $90,000 - $115,000 annual salary*• PTO for vacation (16 days, increasing with tenure), sick (10), holidays (11) and other life events• Medical, dental, vision, life and disability insurances• Monthly health and wellness allowance• 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds• Company AT&T wireless plan• Professional development activities & budget• Various employee recognition programs and company sponsored social events• Unlimited books budget• The base compensation range for this position is $90,000 to $115,000, plus eligibility for sales bonuses based on reaching specified OKR targets. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis.Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport.Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group.All qualified applicants will receive consideration for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.Faria is a global company that offers a hybrid (in office / remote) work environment, with the details left to your manager's discretion. While we have a physical office in Portland, Oregon, currently we also support hiring of full-time employees in 15 states. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring full-time employees.Colorado, Georgia, Illinois, Indiana, Louisiana, Michigan, Missouri, North Carolina, Ohio, Oregon, Tennessee, Texas, Washington, and Wisconsin.About Faria Education GroupAt Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services.We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools.Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide.Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.https://www.faria.org/careers
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CEO of Faria Education Group
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Oleg Figlin
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What You Should Know About Marketing Americas, Faria Education Group

Are you a passionate technology marketer looking for a new opportunity? Faria Education Group, a leader in international education systems, has an exciting Marketing Manager position for the Americas! In this vital role, you will be responsible for elevating the Faria brand across the region while making a significant impact on schools through Education Technology. Picture yourself diving into critical analysis and strategic planning to drive demand generation, corporate marketing, and customer retention for our innovative Faria platform. You will collaborate closely with the VP of Americas, Product Managers, Sales teams, and our broader Marketing function. Engage in designing and executing dynamic marketing campaigns, managing social media, and contributing to thought leadership initiatives. With a strong focus on lead generation, you'll utilize tools like HubSpot to coordinate social media and email campaigns, optimizing for SEO and PPC promotions. By constantly analyzing marketing activities and ROI, you'll refine our strategies to ensure we're always delivering quality leads. Bringing your knowledge of the Learning Management System market and understanding international education trends will be pivotal in shaping our marketing efforts. If you have a minimum of 3 years of B2B marketing experience and a knack for storytelling, coupled with a Bachelor's degree in Marketing or Communications, this role could be your perfect match!

Frequently Asked Questions (FAQs) for Marketing Americas Role at Faria Education Group
What are the responsibilities of the Marketing Manager at Faria Education Group?

As the Marketing Manager at Faria Education Group, you will be responsible for generating leads, driving customer acquisition, and developing go-to-market strategies. You'll coordinate with teams to execute customer communications, manage social media and email campaigns through HubSpot, and refine marketing tactics to optimize return on investment and the quality of leads generated.

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What qualifications do you need to work as a Marketing Manager at Faria?

To be considered for the Marketing Manager position at Faria Education Group, candidates should have at least 3 years of B2B marketing experience, preferably with a background in education technology, Learning Management Systems, or SaaS. A Bachelor's degree in Marketing or Communications is highly recommended.

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How does the Marketing Manager contribute to customer retention at Faria?

The Marketing Manager at Faria contributes to customer retention by understanding the needs of international educators and utilizing insights from customer feedback to craft thoughtful communication and marketing plans. This role involves aligning marketing strategies with sales and client experience to enhance customer satisfaction and loyalty.

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Is knowledge of HubSpot necessary for the Marketing Manager role at Faria?

Yes, proficiency in HubSpot and other marketing automation tools is essential for the Marketing Manager role at Faria Education Group. You will be using these tools for managing social media campaigns, optimizing marketing efforts, and driving demand generation.

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What is the salary range for the Marketing Manager position at Faria?

The salary range for the Marketing Manager position at Faria Education Group is between $90,000 and $115,000 annually, with eligibility for additional bonuses based on achieving specific performance targets. Actual compensation will depend on your experience and skills.

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What type of work environment can a Marketing Manager expect at Faria?

Faria Education Group offers a hybrid work environment, allowing for a mix of in-office and remote work. Depending on your manager's discretion, you can enjoy flexibility while collaborating with teams across different locations.

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What skills are essential for success as a Marketing Manager at Faria?

Essential skills for the Marketing Manager role at Faria include strong project management, critical thinking, effective communication, creativity in marketing, and proficiency in analytics. Understanding education trends and data-driven decision-making are also vital.

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Common Interview Questions for Marketing Americas
Can you describe a successful marketing campaign that you developed?

When answering this question, highlight your strategic process from conception through execution. Discuss your role in analyzing market needs, defining goals, and measuring success with data. Make sure to showcase the impact of your campaign on lead generation or customer engagement.

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How do you prioritize tasks when managing multiple marketing projects?

Explain your method for prioritizing tasks, such as using project management tools, setting deadlines based on deliverables, and aligning tasks with overall marketing strategy objectives. Provide examples of how your prioritization led to successful outcomes.

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What experience do you have with marketing automation tools?

Detail your experience with specific marketing automation tools, focusing on how you've utilized them to streamline campaigns, analyze metrics, and enhance customer engagement. Share tangible results you've achieved through automation.

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How do you ensure your marketing strategies are aligned with sales goals?

Discuss how collaboration with the sales team is key to ensuring alignment. Mention regular meetings, shared metrics, and examples of how integrated strategies led to increased inbound leads and customer satisfaction.

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What are some trends in education technology that excite you?

Share your insights into current trends in education technology, such as the rise of personalized learning or the integration of AI. Discuss how these trends can influence marketing strategies at Faria and benefit educators.

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How do you handle negative feedback on a marketing campaign?

Describe your approach to receiving and addressing negative feedback, emphasizing the importance of listening, analyzing the feedback constructively, and applying lessons learned to improve future campaigns.

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Can you explain your process for analyzing customer insights?

Elaborate on your methods for gathering customer insights, such as surveys, interviews, or analytical tools. Discuss how you use this data to inform marketing strategies and align campaigns with customer needs.

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What metrics do you consider most important in evaluating marketing success?

Talk about key performance indicators (KPIs) relevant to the Marketing Manager role, such as lead conversion rates, return on investment (ROI), customer acquisition costs, and engagement metrics. Justify your choices with examples of how these metrics have guided your decisions.

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Describe your experience in coordinating cross-functional teams.

Offer examples of how you've successfully managed cross-functional team collaborations, focusing on communication strategies, coordinating efforts, and achieving shared goals. Highlight the positive outcomes that resulted from this collaboration.

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What role does creativity play in your marketing approach?

Discuss the importance of creativity in developing engaging campaigns and standing out in a competitive market. Share examples of innovative campaigns you’ve created and how they resonated with the target audience.

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Powering Education: Driving transformative experiences for learners, educators, and families globally

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Full-time, hybrid
DATE POSTED
November 20, 2024

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