Senior Salesforce Administrator

As a Senior Salesforce Administrator at Fetch, your primary responsibilities include managing our Salesforce instance, customizing configurations, and ensuring data integrity. You will support cross-functional teams by gathering requirements, designing custom objects, reports, dashboards, and automating processes. Your role also involves managing third-party integrations and ensuring smooth operations while providing top-notch service to users.

To be considered for the Senior Salesforce Administrator position at Fetch, you should have a minimum of 4 years of experience as a Salesforce Administrator, a Salesforce.com Administrator certification, and ideally, the Advanced Administrator certification. Proven skills in project management, problem-solving, and an understanding of Salesforce data relationships are also critical to succeed in this role.

Fetch is committed to the growth of its employees, offering $10,000 per year in education reimbursement for professional development. As a Senior Salesforce Administrator, you’ll have access to training opportunities that not only enhance your Salesforce skills but also prepare you for further career advancement within the company.

In your role as a Senior Salesforce Administrator at Fetch, you will work with various tools such as Salesforce itself, automation flows, and integration platforms like Groove, ZoomInfo, Snowflake, and Hubspot. Familiarity with Jira may also be beneficial for project management and collaboration.

While being near one of Fetch's office locations is a plus, the Senior Salesforce Administrator position is primarily remote-friendly. We welcome remote candidates based in the US who thrive in a collaborative, dynamic environment.

Be prepared to share specific examples of how you’ve customized Salesforce to meet organizational needs. Discuss the types of custom objects, fields, reports, and flows you’ve implemented, and how these solutions improved efficiency or user experience.

Share your systematic approach to requirement gathering, possibly outlining specific techniques you use to ensure all team needs are heard and accurately translated into Salesforce features.

Explain the best practices you follow for maintaining data integrity, such as validating input data, conducting regular audits, and the processes you put in place for error resolution.

Focus on a specific project where you faced significant challenges and explain how you navigated through them. Highlight your problem-solving skills and the impact of your solution.

Discuss the tools you’ve integrated with Salesforce, the challenges you encountered, and how you successfully managed the integration process to enhance operational connectivity.

Share your strategy for prioritization, possibly including how you assess the urgency and impact of each project while ensuring you maintain high-quality standards across the board.

Emphasize the importance of transparency in communication and detail how you keep stakeholders informed, including regular updates, feedback sessions, and managing expectations.

Describe your methods for user training, including creating user guides, conducting workshops, or hands-on training sessions, emphasizing your goal of empowering users to leverage Salesforce efficiently.

Talk about your strategies for continuous learning, such as following Salesforce blogs, attending webinars, participating in forums, and leveraging the Salesforce community for the latest updates and best practices.

Express your excitement about Fetch's culture, mission, and innovative approach to technology. Emphasize your alignment with the company's goals and how your skills can contribute to Fetch's continued success.