Workplace Operations Specialist

As a Workplace Operations Specialist at Fetch, your primary responsibilities include ensuring the office environment is clean, safe, and well-stocked with necessary supplies. You'll manage amenities like snacks and meals, handle expense reporting and budget tracking, and maintain smooth operations in our Madison office while supporting other locations. Your role also involves liaising with vendors and internal teams to facilitate efficient office planning, visitor routing, and event coordination, ultimately fostering a positive workplace culture.

To be considered for the Workplace Operations Specialist role at Fetch, you'll need at least 1 year of experience in office management or administration. It’s important to have excellent organizational and communication skills, a friendly demeanor, and a proactive approach to tasks. Being a self-starter who enjoys multitasking and collaborating with others will greatly benefit you in this position.

Fetch is dedicated to supporting employee well-being through competitive compensation packages, including stock options and a robust 401k match program. As a Workplace Operations Specialist, you will benefit from comprehensive medical, dental, and vision plans for you and your pets, a generous education reimbursement program, and ample paid time-off, alongside our unique leave policies that support both primary and secondary caregivers.

Working at Fetch as a Workplace Operations Specialist offers a vibrant and people-first culture that values trust and innovation. The role is based in our Madison office, where you’ll have opportunities to engage with coworkers, manage office operations, and contribute to a welcoming workplace atmosphere. You’ll enjoy a collaborative space with modern amenities, and we encourage creativity and fun in everything we do.

At Fetch, we are committed to your professional development and growth. As a Workplace Operations Specialist, you’ll gain valuable experience that could open up pathways toward higher administrative or operational roles. We provide resources for continuing education and training, allowing you to build your skills and advance within the company as we continue to grow.

When answering this question, highlight your planning and organizational skills. Share specifics about the event, your role in coordinating it, and how you ensured it ran smoothly, emphasizing teamwork and communication.

Discuss your approach to prioritization, perhaps using a method like the Eisenhower Matrix or time management techniques. Provide a real example where you successfully balanced competing tasks to meet deadlines.

Emphasize your attention to detail and proactive communication with team members. You might share how you conduct regular checks, maintain supply inventories, and encourage a culture of cleanliness amongst coworkers.

State that you would remain calm and professional. Explain how you would assess the situation, communicate with the visitor courteously, and follow office protocols for handling disruptions while ensuring staff and visitor safety.

Share a specific instance where you identified inefficiencies and implemented a new process or tool that resulted in increased productivity or employee satisfaction, outlining the impact it had on the workplace.

Discuss how you've previously tracked inventory levels, anticipated needs, and ordered supplies. Mention any tools or systems you used to streamline this process efficiently.

Highlight your communication strategies, such as regular updates, utilizing shared platforms for transparency, and fostering an open-door policy for team members to voice concerns or suggestions.

Describe your problem-solving approach by explaining how you would quickly assess the situation, communicate with relevant parties (like office management or vendors), and ensure minimal disruption to the team's workflow.

Focus on your interpersonal skills and willingness to understand others’ needs and expectations. Provide examples of initiatives you’ve taken to foster a positive working relationship with both staff and vendors.

Share your perspective on the significance of inclusivity, respect, and fun in the workplace. Mention activities or practices you would encourage to boost morale and foster collaboration among team members.