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Product Manager - Start and Compliance

About the role

Firstbase.io is on a mission to build an “All-In-One Company OS” to enable global founders to launch, operate, and grow their businesses using Firstbase’s suite of products.

As a member of the Product Management team, you will work with a cross-functional team to plan, design, and develop new features focused on the core experience for our users. 

You will participate in the full lifecycle of product development, including conducting research & discovery to understand our members’ problems, developing a product roadmap, being the owner of PRDs (Product Requirements Document) and RFCs (Request for Comments), running sprint planning meetings and standups, and collaborating with partner teams to deliver a cohesive product experience. You’ll partner with design to come up with solutions that make money feel simple and approachable. You’ll define and analyze metrics that measure product success & health. Most importantly, you’ll challenge the status quo and inspire people toward a unified outcome.

About Firstbase.io

Firstbase.io is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than twenty thousand founders from over 180 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, "firstbase.io" has become what they type into their address bars when considering incorporating a business. 

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with particular focus on:

  • Democratizing access to financial infrastructure

  • Automating tasks every founder faces when running a business

  • Making tools and resources more accessible to everyone, everywhere

  • Building integrated solutions for founders and removing friction

  • Delivering opportunities to traditionally overlooked founders and companies

  • Democratizing access to knowledge

Join us on a mission to help more companies succeed!


Who are we looking for

We are looking for risk-takers with diverse experience who can provide fearless feedback.

You will have the following duties

  • Lead the development lifecycle of key consumer-facing features for the Start and Compliance squads, which together represent a significant percentage of Firstbase's revenue and are central to our founders' success.

  • Collaborate with a team of designers, engineers, and analysts to identify opportunities for new product experiences and improvements

  • Conduct customer research to uncover new needs and opportunities from our founders, ensuring future product development aligns with their evolving challenges and goals.

  • Build and maintain reporting dashboards with KPIS to inform our decision-making and product roadmap. 

  • Drive team execution by defining roadmap epics, feature stories, and overseeing the implementation and development

  • Collaborate with our growth and business operation teams to plan and run experiments to learn and optimize our product experiences

You should meet the following requirements

  • Be based in New York City, USA (this is an on-site position).

  • At least 4 years of product management experience, including a minimum of 2 years leading cross-functional squads.

  • Proven experience in leading the end-to-end development of products, from initial concept and design through development, testing, and go-to-market strategy.

  • Experience communicating effectively with various stakeholders, including internal teams, external partners, and Government entities, to ensure alignment and successful collaboration.

  • Ideally possess a strong background in building complex products, such as fintech or compliance solutions, with a deep understanding of consumer needs and user experience.

  • Eager to engage with technical concepts to effectively collaborate with engineering teams and drive product development.

  • Willing to get hands dirty and do whatever is necessary to ensure success.

  • Ability to execute in a fast-paced and fluid startup environment.

Some perks you might enjoy

  • Competitive salary & equity

We lean on some of the best market data to ensure that we offer the most competitive compensation.

  • Hybrid work environment

We work both remotely & from our office in New York City – optimizing for collaboration while providing flexibility to team members.

  • 21 days of PTO + birthday off

We offer flexibility to allow people to relax and recharge whenever they need it.

  • Build your ideal work setup

We understand that how you work is extremely important, so we provide a stipend to set you up for success here at Firstbase.

  • Health benefits

Firstbase offers health insurance reimbursements to both US and international employees

  • Learning & development

We provide a stipend together with resources to help people grow and develop in their careers.

  • Amazing annual bonuses

Every team at Firstbase has a bonus structure which usually accounts for 10% of OTE.

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate diverse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.

What You Should Know About Product Manager - Start and Compliance, Firstbase.io

Are you ready to take your career to the next level with an innovative start-up? Firstbase.io is seeking a talented Product Manager – Start and Compliance to join our dynamic team in New York City! In this role, you'll be at the heart of our mission to create an all-in-one Company OS for founders around the world, helping them to launch, operate, and grow through our cutting-edge products. As a Product Manager, you'll take the reins of various projects, collaborating closely with cross-functional teams to design and develop exciting new features. Your insights will drive the entire development lifecycle, from conducting thorough research to pinpoint user needs, to maintaining product roadmaps and leading sprint planning meetings. You'll also work hand-in-hand with our design team to create user-friendly solutions that make financial tasks seamless and engaging. Plus, you'll analyze key metrics to assess product success and health, ensuring we continue to meet our users’ evolving demands. At Firstbase.io, we believe in democratizing access to essential tools for founders everywhere, and your contributions will play a crucial role in shaping their success. If you’re passionate about taking risks, providing candid feedback, and fostering growth, this opportunity is perfect for you. Join us and help us revolutionize the way businesses are built across the globe!

Frequently Asked Questions (FAQs) for Product Manager - Start and Compliance Role at Firstbase.io
What are the main responsibilities of a Product Manager at Firstbase.io?

As a Product Manager – Start and Compliance at Firstbase.io, your primary responsibilities include leading the product development lifecycle for consumer-facing features, collaborating with cross-functional teams, conducting customer research, building reporting dashboards with KPIs, and driving team execution through defined roadmaps and feature stories.

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What qualifications are required to become a Product Manager at Firstbase.io?

To qualify for the Product Manager position at Firstbase.io, candidates should have at least 4 years of product management experience, including 2 years of leading cross-functional squads. A background in fintech or compliance solutions, strong communication skills with stakeholders, and the ability to engage with technical concepts are also essential.

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How does Firstbase.io support Product Managers in their development roles?

Firstbase.io supports Product Managers by providing a competitive salary and equity, a hybrid work environment, learning and development stipends, and an opportunity to collaborate in a fast-paced, innovative atmosphere. Employees also enjoy health benefits and flexible PTO, fostering a culture of growth and well-being.

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What kind of team can a Product Manager expect to work with at Firstbase.io?

Product Managers at Firstbase.io can expect to collaborate with a talented team of designers, engineers, and analysts, alongside growth and business operation teams. This diverse environment encourages creativity, effective communication, and innovation while working together to overcome challenges and achieve unified outcomes.

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What opportunities for advanced career growth exist for a Product Manager at Firstbase.io?

At Firstbase.io, Product Managers can explore advanced career growth through continuous learning, taking on leadership roles within the team, and contributing to impactful product strategies that drive business success. The company's commitment to fostering talent offers plenty of avenues for professional development.

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Common Interview Questions for Product Manager - Start and Compliance
How do you handle conflicting priorities among stakeholders as a Product Manager?

To handle conflicting priorities, I prioritize clear communication, aligning stakeholders around shared goals, and utilizing a data-driven approach to support my decisions. I ensure that each request is evaluated based on customer impact and strategic fit, facilitating discussions to find common ground.

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Describe your process for conducting customer research.

I initiate customer research by identifying target audiences and formulating clear objectives. I use surveys, interviews, and focus groups to gather qualitative and quantitative insights. Analyzing this feedback helps inform product decisions, ensuring alignment with customer needs and pain points.

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Can you share a time when you had to pivot your product strategy?

In my previous role, after analyzing user feedback, I recognized that a feature I was developing did not align with user preferences. I effectively communicated these findings to my team and pivoted our strategy to focus on a different solution, ultimately increasing user satisfaction and adoption.

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How do you prioritize your product roadmap?

I prioritize my product roadmap by evaluating each feature's value against our business goals, customer needs, and technical feasibility. I collaborate with my team to weigh factors like potential impact, effort required, and market trends, ensuring that we focus on features that bring the highest value.

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What metrics do you track to assess product success?

I track metrics such as user engagement, customer satisfaction scores, conversion rates, and feature adoption rates to assess product success. These data points provide insights into how well the product meets user needs and inform future development decisions.

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How do you ensure effective collaboration with engineering teams?

To ensure effective collaboration with engineering teams, I maintain open communication, schedule regular check-ins, and use project management tools to track progress. I also engage with engineers during the early stages of product development to incorporate their insights into the design process.

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What do you believe is the most important quality of a successful Product Manager?

I believe the most important quality of a successful Product Manager is empathy. Understanding users’ needs and pain points enables us to create relevant solutions. Empathy also fosters collaborative relationships with teams, aligning everyone around a shared mission.

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How do you adapt to fast-paced changes in a startup environment?

I adapt to fast-paced changes in a startup environment by remaining flexible and open to feedback. I prioritize tasks based on urgency and impact, continuously adjusting our goals to align with shifting priorities, ensuring quick responsiveness to new information or challenges.

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Explain how you've handled a product launch that didn't go as planned.

During one product launch, we faced unexpected technical issues that affected user experience. I quickly convened the team to assess the situation, communicated transparently with customers regarding the issue, and implemented fixes promptly while gathering feedback to prevent future occurrences.

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What strategies do you use to motivate your cross-functional team?

I motivate my cross-functional team by fostering an inclusive environment where everyone's input is valued. I set clear goals, celebrate milestones, and provide regular feedback. Additionally, I encourage collaboration and empower team members to take ownership of their specific roles, which boosts morale and engagement.

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Firstbase is building an all-in-one Company OS to define how founders across the globe launch, manage, and grow their businesses.

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Full-time, hybrid
DATE POSTED
December 13, 2024

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