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Revenue Operations Coordinator

MISSION

At Foley, we believe that missions are accomplished with people, driving towards a greater purpose. We have been a trusted partner to motor carriers of all sizes, offering a technologically advanced approach to DOT compliance that automates many of the background screening and compliance requirements.

  • We help our customers stay compliant and thrive.
  • We're a trusted partner to motor carriers, simplifying DOT compliance and driver onboarding with our advanced tech.
  • Our culture values kindness, enthusiasm, and a can-do attitude.

 REVENUE OPERATIONS COORDINATOR

We are looking for a Revenue Operations Coordinator to join our team and help us optimize our revenue-generating functions. The ideal candidate will collaborate closely with the Sales, Marketing, and Customer Success teams to ensure that our Salesforce platform and associated technology stack are utilized to their maximum potential. This role requires a highly analytical and detail-oriented individual with experience in using Salesforce.

THIS IS A REMOTE OPTION FOR THE FOLLOWING STATES

CONNECTICUT-MASSACHUSETTS-FLORIDA-SOUTH CAROLINA-TEXAS-GEORGIA

The compensation for this position is $60K

WHO YOU WILL WORK WITH

You will collaborate with our cross-functional revenue teams in Sales, Marketing, and Customer Success, reporting directly to the Revenue Operations Manager. Given the close integration of our departments, we are committed to continuously improving our processes. We welcome your ideas for enhancing collaboration and efficiency across roles and departments. We are eager to hear your innovative suggestions!

WHAT YOU WILL DO

  • Ensure the accuracy of data within our current technology stack, which includes Salesloft, Hubspot, and Salesforce for managing leads, contacts, and accounts.
  • Assist the Sales team in identifying, prioritizing, and converting leads into opportunities.
  • Create and maintain comprehensive reports and dashboards for the Sales, Marketing, and Customer Success teams to monitor progress towards revenue targets and track key metrics.
  • Ensure smooth and efficient lead routing and assignment to Sales representatives based on territory and expertise.
  • Analyze sales performance, identify trends, and pinpoint opportunities for improvement.
  • Develop and implement sales processes and workflows to enhance efficiency and effectiveness.   
  • Work closely with the Marketing team to develop and track campaigns and measure their impact on revenue generation.
  • Partner with the Customer Success team to keep customer data up to date and ensure that renewal and expansion opportunities are accurately captured in Salesforce.
  • Act as a liaison between the Sales, Marketing, and Customer Success teams to ensure alignment and consistency in revenue generation strategies.
  • Stay current with Salesforce best practices and communicate them to the team.
  • Assist with the execution of marketing campaigns within HubSpot to launch demand generation initiatives.
  • Respond to reputation management reviews and social media posts to maintain a positive brand image.

WHAT WE’D LIKE YOU TO HAVE

  • At least 2 years of experience working with Salesforce, preferably in a revenue operations role.
  • Experience in Sales, Marketing, or Customer Success operations is preferred.
  • Demonstrated analytical proficiency and meticulous attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
  • Bachelor's degree in a relevant field.

If you're enthusiastic about fueling revenue expansion, enhancing processes, and utilizing Salesforce to its maximum potential, we invite you to seize this exciting opportunity and apply!

Professional Development: Opportunities for professional growth and skills enhancement.

Supportive Environment: A collaborative and supportive team that fosters professional growth.

  • Comprehensive medical, dental, and vision plans.
  • Retirement Plans: 401K plan with company matching to help you invest in your future.
  • Generous time off; vacation, sick, and personal time.

What We Do, How We Do It

Too often, companies use a piecemeal approach when it comes to screening drivers. They might use one vendor to help recruit. Another to screen. And still, another to address the complex world that is compliance. This approach is inefficient, expensive, and redundant. Not to mention, it makes it too easy for things to fall through the cracks.

At Foley, we've built a company that effortlessly manages these three areas under one roof: recruit, screen, comply. Thanks to powerful technology combined with our compliance expertise, we're able to deliver a comprehensive solution to our customers and, as a result, a better overall customer experience.

Where We're Headed

We're always developing new solutions to slay tomorrow's recruitment, screening, and compliance monsters. At the core of these solutions is our vast collection of data—and the many ways to leverage it, whether that's developing software to calculate a company's compliance risk or implementing predictive analytics to identify the best drivers.

What It's Like to Work with Us

  • Diving deep into a niche industry and becoming an expert . . .
  • Continually growing and advancing . . .
  • Making lifelong friends during the process . . .
  • That sums up what it's like to work for us. We're a 250+ person company on the verge of explosive growth thanks to our AI-powered technology—and where it's headed with predictive analytics. If you'd like to board our rocket ship, check us out:

www.foleyservices.com

#RevenueOperations

#RevenueIoerationsSpecialist

#RevenueOperationsAnalyst

#DOTOperations

#RevenueOptimizationCoordinator

#OperationsCoordinator

#RevenueProcess

#MarketingOps

#CustomerSuccessOps

#SalesOps

#Salesforce

#Analytics      

#Hubspot

Average salary estimate

$60000 / YEARLY (est.)
min
max
$60000K
$60000K

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What You Should Know About Revenue Operations Coordinator, Foley Carrier Services LLC

At Foley, we're on a mission that goes beyond just compliance; we aim to empower motor carriers of all sizes to thrive in a complicated industry. We're excited to announce that we're on the lookout for a passionate Revenue Operations Coordinator to join our team! If you're someone who loves collaborating and maximizing the potential of technology, especially Salesforce, you'll fit in perfectly. In this role, you’ll work closely with our stellar Sales, Marketing, and Customer Success teams to streamline our revenue-generating processes. Your analytical skills will shine as you ensure data accuracy across platforms like Salesloft and HubSpot while creating insightful reports to track our success. Your contributions will play a vital role in enhancing our workflows and improving our lead management processes, making it easier for our teams to convert potential clients. Plus, you’ll have the chance to introduce your innovative ideas to continuously improve our operations. If you're experienced in Salesforce, detail-oriented, and a fantastic communicator, you're just the person we need to help us succeed! We provide a supportive environment where you can grow professionally, enjoy generous time off, and work with a collaborative team dedicated to making a difference. Join us at Foley and become part of a company that’s shaping the future of DOT compliance with cutting-edge technology!

Frequently Asked Questions (FAQs) for Revenue Operations Coordinator Role at Foley Carrier Services LLC
What responsibilities does a Revenue Operations Coordinator at Foley have?

As a Revenue Operations Coordinator at Foley, your key responsibilities will include managing the accuracy of data within our technology stack, assisting the Sales team in converting leads, creating reports to monitor revenue targets, and overseeing the efficient routing of leads to Sales representatives. You'll also analyze sales performance, collaborate with Marketing on campaigns, and act as a liaison across departments to ensure consistent revenue strategies.

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What qualifications are needed for the Revenue Operations Coordinator position at Foley?

To excel as a Revenue Operations Coordinator at Foley, candidates should have at least 2 years of experience with Salesforce, preferably in a revenue operations role, along with experience in Sales, Marketing, or Customer Success operations. Analytical proficiency, meticulous attention to detail, excellent communication skills, and the ability to prioritize tasks are also crucial for this role.

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What tools and technologies will the Revenue Operations Coordinator at Foley use?

The Revenue Operations Coordinator at Foley will primarily work with Salesforce, Salesloft, and HubSpot. Familiarity with these platforms is critical for managing leads, creating reports, and tracking marketing campaigns effectively. Staying current with Salesforce best practices will also be a part of the role.

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Is the Revenue Operations Coordinator position at Foley a remote opportunity?

Yes! The Revenue Operations Coordinator position at Foley offers a remote work option for candidates located in select states, including Connecticut, Massachusetts, Florida, South Carolina, Texas, and Georgia. This flexibility allows you to contribute to our team without the need to commute.

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What kind of professional development can a Revenue Operations Coordinator expect at Foley?

At Foley, we believe in continuous growth and development. As a Revenue Operations Coordinator, you will have access to opportunities for professional enhancement, allowing you to build your skills and advance in your career. You'll also work within a supportive team environment that values collaboration and innovation.

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Common Interview Questions for Revenue Operations Coordinator
How do you ensure data accuracy in Salesforce as a Revenue Operations Coordinator?

In preparing for this question, emphasize your understanding of data validation practices in Salesforce and your experience with regular audits to catch discrepancies. Mention specific methods you've used or learned to maintain data quality, such as training team members on proper data entry, leveraging validation rules, and creating dashboard reports to monitor key metrics.

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Can you describe your experience in working cross-functionally with Sales, Marketing, and Customer Success?

Share examples of how you've actively collaborated with different departments to achieve common goals. Highlight a project where you facilitated communication, improved processes, or how you leveraged input from various teams to design effective revenue-generation strategies.

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What metrics do you believe are critical to track for sales performance?

Discuss relevant key performance indicators (KPIs) such as conversion rates, lead response times, and average deal size. Emphasize your analytical approach, explaining how you would analyze these metrics to identify trends, uncover opportunities for improvement, and present insights to stakeholders.

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How would you handle a situation where a marketing campaign did not deliver the expected results?

Explain that your approach would involve a thorough review of the campaign's data to identify what went wrong. Highlight your ability to communicate findings to the team, recommend adjustments, and learn from failures to improve future campaigns.

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What challenges do you foresee in the role of Revenue Operations Coordinator?

Acknowledge potential challenges such as maintaining alignment between departments or adapting to new technologies. Share your proactive mindset by discussing how you'd mitigate these challenges through effective communication, strong relationships, and embracing innovative solutions.

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How would you prioritize tasks when managing multiple projects?

Demonstrate your organizational skills by discussing how you would assess project urgency versus importance. Mention methods like using project management tools or techniques such as the Eisenhower Matrix to determine priorities and ensure that critical tasks are met on time.

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How do you keep up with best practices in Salesforce?

Mention your commitment to continuous learning by indicating your participation in Salesforce community forums, following industry leaders, attending webinars, and pursuing relevant certifications. Highlight the importance of staying informed about platform updates and new features.

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Describe a time when you identified a process improvement that had a significant impact.

Share a specific example where your initiative led to measurable improvements, such as streamlining lead processing or implementing a new reporting tool. Focus on the steps you took to identify the issue, propose your solution, and the resulting benefits for the company.

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What experience do you have with managing customer data in a revenue operations context?

Discuss your experience with CRM systems, emphasizing how you've ensured customer data is accurate and up-to-date. Share methodologies you've used to both collect and utilize this data effectively in securing renewals and upsells.

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What do you think is the most rewarding aspect of being a Revenue Operations Coordinator?

Reflect on how the role facilitates meaningful collaboration and helps drive revenue growth. Emphasize the satisfaction derived from directly contributing to the company's success while empowering your colleagues to achieve their goals.

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Full-time, remote
DATE POSTED
December 13, 2024

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