Job details

Product Marketing Manager

Forethought is a Generative AI company aiming to enhance customer experiences. We are looking for a Customer Success Manager passionate about building meaningful relationships.

Skills

Customer-centric mindset
Experience in SaaS
Communication skills
Data analysis
Project management

Responsibilities

Champion customer needs within Forethought.
Proactively monitor and manage customer health.
Own the renewal process lifecycle.
Identify and pursue expansion opportunities.
Provide product advice to customers.
Collaborate with internal and cross-functional teams.
Analyze usage data to identify trends.

Education

BA/BS degree

Benefits

Competitive salary
Health benefits
401(k) plan
Flexible hours

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By Forethought

Launched in 2018, Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought's products enable seamless customer experiences by infusing human-centered AI at each stage of the custo...

3 jobs

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FUNDING

Series B

DEPARTMENTS

Product Management

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE