Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Affordable Housing Community Director - Non-Exempt (REF8735Y) image - Rise Careers
Job details

Affordable Housing Community Director - Non-Exempt (REF8735Y)

Company Description

Multifamily Property Management

Job Description

The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)). Responsibilities include overseeing and enhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals. Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s).

• Property Name: Cascade Village
• 7600 Fruitridge Rd, Sacramento, CA 95820, USA
• Full-Time
• Unit Count: 74

Pay: $27 - $30 / Hour

DUTIES AND RESPONSIBILITIES

1. Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.

2. Communication

  • Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. 
  • Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.

3. Employee Management

  • Develop and manage the site team members; including participating in the hiring, training and evaluation of employees.
  • Ensure all open positions are filled in a timely manner.
  • Ensure all employees maintain compliance with various department requirements.

4. Leasing/Occupancy

  • Maintain occupancy levels as established by owner/budget expectations.
  • Oversee and exhibit professional leasing techniques.
  • Ensure completion of the monthly Market Surveys and analysis.
  • Develop and implement advertising and marketing strategies for the apartment community as needed. 
  • Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
  • Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
  • Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
  • Develop and oversee the implementation of resident retention programs.
  • Ensure the safety, comfort and privacy of all property residents.
  • Ensure move-in orientation is completed consistently with new residents.

5. Revenue Management

  • Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
  • Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
  • Participating in the development of and managing to the approved operating budget.
  • Accurately processing vendor invoices and managing accounting month end.
  • Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting.

6. Reporting and Document Management 

  • Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
  • Responsible for the daily integrity and confidentiality of resident files.
  • Ensure that documents and reporting systems are maintained, updated, and organized.
  • Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc..
  • Assist in budget preparation and delivery.

7. Risk Management

  • Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
  • Timely reporting of any/all injuries, illnesses, property damage through the proper reporting channels and forms.
  • React calmly and professionally in emergency, emotional and/or stressful situations.
  • Maintain current permit, licensing, and inspection requirements.
  • Maintain compliance with OSHA requirements.

8. Facility Maintenance 

  • Assist residents with reporting of maintenance needs.
  • Document facility and maintenance needs and ensure timely completion.
  • Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
  • Follow up on maintenance requests to promote resident communication and satisfaction.

9. Other

  • Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
  • Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
  • Perform any and all functions as directed by the supervisor, including special project assistance.

Qualifications

*Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license. 

Minimum Requirements:

  • Must have a minimum of 2 years' experience with affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
  • Affordable Housing Accreditation (e.g.: HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs.
  • Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
  • May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Yieldstar
  • Yardi
  • Weblisters
  • RealPage
  • On-Site
  • Microsoft Word
  • Microsoft Excel
  • Knock
  • Craigslist
  • Adobe Acrobat
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Customer Service
  • Management

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$59280 / YEARLY (est.)
min
max
$56160K
$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
FPI Management, Inc. Hybrid 40300 Washington St, Bermuda Dunes, CA 92203, USA
Posted 4 days ago

Support property operations and staff management as Assistant Community Director at a large, established property management company.

Photo of the Rise User
Posted 4 days ago

FPI Management seeks an Assistant Community Director to support property operations and staff leadership at their Copper Lane affordable housing community in Vancouver, WA.

Photo of the Rise User

Seeking a bilingual Leasing Consultant to engage prospective tenants and manage leasing processes in Selma, TX.

Photo of the Rise User
Posted 7 days ago

Dynamic Assistant Property Manager role at WS Development supporting commercial office assets and collaboration across multiple departments in Boston’s Seaport.

Photo of the Rise User
Posted 6 days ago

Manulife Investment Management is looking for a Director of Asset Management to lead asset-level strategies and maximize value across multifamily, industrial, and office properties in the Southeast US.

Photo of the Rise User

Leasing Consultant II sought to deliver exceptional leasing and customer service at Beach House Apartments, a luxury residential community in Revere, MA, on a part-time basis.

Photo of the Rise User

Support multi-site property management operations for WinnCompanies as a bilingual Rotating Assistant Property Manager in the Bay Area.

Photo of the Rise User

Manage and lead operations at a 216-unit affordable housing community for a mature national property management firm committed to quality and compliance.

Photo of the Rise User
Vesta Hybrid New Haven, Connecticut, United States
Posted 7 days ago

The Monarch Apartments is looking for a customer-focused Leasing Consultant with affordable housing experience to join their property management team in New Haven, CT.

Photo of the Rise User
Greystar Hybrid The Heron at River Island, Martinez, GA
Posted 11 hours ago

Greystar is hiring a Leasing Professional to drive leasing and resident satisfaction efforts at The Heron at River Island in Martinez, GA.

Photo of the Rise User

Stream Realty Partners is looking for an Assistant Property Manager in Dallas to assist with commercial property operations, tenant relations, and vendor management in a collaborative onsite environment.

Mission Rock Residential LLC Hybrid Denver, Colorado, United States
Posted 2 days ago

A Leasing Manager role at Mission Rock Residential in Denver, focused on resident engagement, property operations, and delivering exceptional service.

Photo of the Rise User
Posted 6 days ago

RPM Living is searching for a professional Community Manager to lead and manage operations at an affordable apartment community in Fort Worth with a focus on excellent resident services and team leadership.

Photo of the Rise User
JLL Hybrid Hillsboro, OR
Posted 6 days ago

Lead the management and operations of retail shopping centers at JLL, ensuring optimal performance, tenant relationships, and client satisfaction.

Logan Property Management Hybrid (Olivewood Garden Apartments) 2865 55th Street, San Diego, CA 92105
Posted 7 days ago

Experienced Community Manager needed to oversee HUD Tax Credit affordable housing property at Logan Property Management in San Diego.

FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

1233 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Care Representative at Gas South
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Service Representative at TaxRise
Photo of the Rise User
Someone from OH, Cincinnati just viewed Life Science Content and Community Specialist at Quartzy